Business Intelligence Manager, Strategy & Analytics
Top Benefits
About the role
Who we are
WELL is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients.
WELL's practitioner enablement platform includes comprehensive end-to-end practice management tools, including virtual care and digital patient engagement capabilities, Electronic Medical Records (EMR), data protection services, and Revenue Cycle Management (RCM) through our DoctorCare solution.
WELL owns and operates Canada's largest network of outpatient medical clinics serving primary and specialized healthcare services and is the provider of a leading multi-national, multi-disciplinary telehealth offering.
The opportunity
Reporting to the CFO, we are seeking a Business Intelligence Manager, Strategy & Analytics to establish our centralized Business Intelligence function. This is an expert-level individual contributor role that will own the BI function from day one, acting as a strategic thought partner with functional leaders to guide the identification of data needed to drive key business-critical decisions, and then translating their thought process into the necessary dashboards and models.
This is a full-time, remote position, with occasional travel to client offices as needed.
Who you are
You are data-driven, strategic, and insightful. You want to make an impact on healthcare in Canada. You love leveraging data to guide and inform sound business decisions, optimize effort and workflow, and increase impact. Equally important, you are an exceptional relationship builder and able to create reports and presentations that are engaging, easy to read, and enable teams across a variety of functions to act effectively.
What's in it for you
Impact and visibility.
You will play a pivotal role in helping leaders across WELL surface actionable insights, standardize reporting, and make strategic decisions rooted in data, influencing everything from resource planning and pricing to operational performance and M&A. Your work will directly shape how WELL grows and delivers on its mission to improve healthcare outcomes.
Opportunity to build and scale.
This is a net new role where you will own and shape WELL’s company-wide Business Intelligence function from day one. You will develop the strategy, design frameworks, and establish standards that set the foundation for future growth. You will collaborate with senior leaders, have a seat at the table for key decisions, and gain exposure to high-priority projects and leadership discussions. As the business scales, you will have the chance to build out a team and expand BI capabilities.
A people-first culture. You will join an innovative, inclusive company where health, well-being, and diverse perspectives are valued and supported. At WELL, collaboration and respect are embedded in how we work, from leadership to every team member. You will have the tools and trust to do meaningful work that makes an impact.
You will:
- Lead the Business Intelligence function. You will define, implement, and continuously improve WELL's company-wide approach to reporting, dashboards, and analytics. You will build and maintain high-quality dashboards in Power BI that provide clear, actionable views into business performance. You will translate leadership and functional team questions into structured reporting frameworks and models. You will maintain and evolve our data models in Snowflake.
- Enable strategic, data-informed decision-making. You will act as a thought partner to business leaders, helping frame the right questions, identify relevant metrics, and build tools to support decisions. You will develop financial models to support decisions around pricing, resource planning, and acquisition performance. You will audit current dashboards and reporting workflow, including an executive-level report for a high-priority product launch tied to a revenue forecast. You will support ad hoc decision-making and scenario modelling for leadership and board discussions.
- Partner cross-functionally. You will build relationships with leaders from Growth, Finance, and Operations. You will embed with key functions (Finance, Growth, Ops, M&A) to proactively support data-driven guidance. You will support the centralization of data from multiple sources, including acquisitions and other sources. You will establish scalable reporting standards and documentation processes.
- Optimize requests and workflow. You will align with WELL HQ to launch a centralized data request intake process and develop a cadence for reviewing data requests with the VP of Growth Operations and executives. You will create a system to track BI effort bandwidth and forecast capacity 1-2 quarters in advance.. You will implement a consistent reporting framework across functions. You will ensure the on-time delivery of scoped analytics projects with predictable timelines. You will identify and scope automation for at least one manual finance model. You will produce a roadmap for BI priorities and data centralization.
Here's what you bring:
- The experience. You have expertise in business intelligence, strategic analytics and financial modelling, including pricing and forecasting. You are a proven strategic thought partner to business and financial leaders and can confidently take ownership of your function.
- The technical skills. You are highly proficient with Power BI, SQL, Snowflake, and Excel. You have experience centralizing data and automating fragmented reporting systems.
- The interpersonal skills. You thrive in an autonomous and self-directed role while remaining highly collaborative and invested in knowledge sharing. You possess exceptional verbal and written communication skills, including the ability to create highly effective and engaging visual presentations that effectively convey data and recommended actions.
- The growth mindset. You are curious, open to feedback, and committed to continuous improvement. You take initiative to learn independently and adapt quickly to change or setbacks.
Why join us?
Healthcare is our sector, and we know that for WELL to be a winning team, we must provide an open environment to prioritize health and wellbeing and multiple resources to discuss mental, physical, and psychological needs openly. From the CEO to the newest hire, everyone comes together as part of our culture of respect, openness, support, and communication. We unite to empower each other to be the best we can be.
We recognize that the best way to serve our diverse patient communities is by reflecting that diversity. With almost 65% of our team members identifying as female and 70% of our leadership identifying as a visible minority, we are proud of our diverse, equitable and inclusive organization.
What you can expect from our interview process:
- A virtual interview with a Talent Advisor discussing your interest in the role and the company and how you will make an impact as our new Business Intelligence Manager.
- A virtual interview with the VP, Growth Operations. This is an in-depth interview exploring your Business Intelligence modelling experience and strengths in stakeholder engagement, financial modelling, and delivery velocity.
- You will be asked to complete a case study, creating a Power BI dashboard with a five-minute video walkthrough.
- A final virtual interview with the CFO to discuss your interest in the role and how your experience will meet the needs of the team and the growth strategy of the organization.
Apply now.
Interested in applying but worried you don't have it all? At WELL, we know not everyone gains their experience following a traditional path. If you share our values, want to make a difference in healthcare technology solutions, and meet 70% of the qualifications, we encourage you to apply. Express your interest here.
WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way! Accommodations are available on request for candidates taking part in all aspects of the selection process.
#LI-Remote
About WELL Health Technologies Corp. (TSX: WELL)
WELL Health is a healthcare technology company empowering providers across North America with innovative digital tools and services.
WELL Health’s Practitioner Enablement Platform offers virtual care and digital patient engagement capabilities, along with Electronic Medical Records (EMR), Revenue Cycle Management, and cybersecurity & data protection services. By reducing manual administration tasks, WELL Health helps physicians and healthcare providers increase time spent with patients and avoid burnout.
WELL’s comprehensive end-to-end healthcare system includes diagnostic, specialist, private, executive, allied, and primary care clinic services, all integrated with their Practitioner Enablement Platform.
In Canada, WELL Health operates largest medical clinic network in the country and supports thousands of clinicians. WELL is also a leading provider of multi-national, multi-disciplinary telehealth offerings.
In the US, WELL’’s subsidiaries, CRH Medical and Wisp, are leading providers of anesthesia services to gastroenterologists and sexual healthcare prescription services, respectively. Circle Medical, WELL Health's bricks-and-clicks clinic service, operates in multiple states. In total, our US healthcare businesses support thousands of healthcare practitioners.
WELL Health has also recently added Doctorly, a German EMR company, to a growing multi-national portfolio.
WELL is publicly traded on the Toronto Stock Exchange under the symbol "TSX: WELL" and on the OTCQX under the symbol “WHTCF”.
For corporate information, visit: www.well.company.
Business Intelligence Manager, Strategy & Analytics
Top Benefits
About the role
Who we are
WELL is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients.
WELL's practitioner enablement platform includes comprehensive end-to-end practice management tools, including virtual care and digital patient engagement capabilities, Electronic Medical Records (EMR), data protection services, and Revenue Cycle Management (RCM) through our DoctorCare solution.
WELL owns and operates Canada's largest network of outpatient medical clinics serving primary and specialized healthcare services and is the provider of a leading multi-national, multi-disciplinary telehealth offering.
The opportunity
Reporting to the CFO, we are seeking a Business Intelligence Manager, Strategy & Analytics to establish our centralized Business Intelligence function. This is an expert-level individual contributor role that will own the BI function from day one, acting as a strategic thought partner with functional leaders to guide the identification of data needed to drive key business-critical decisions, and then translating their thought process into the necessary dashboards and models.
This is a full-time, remote position, with occasional travel to client offices as needed.
Who you are
You are data-driven, strategic, and insightful. You want to make an impact on healthcare in Canada. You love leveraging data to guide and inform sound business decisions, optimize effort and workflow, and increase impact. Equally important, you are an exceptional relationship builder and able to create reports and presentations that are engaging, easy to read, and enable teams across a variety of functions to act effectively.
What's in it for you
Impact and visibility.
You will play a pivotal role in helping leaders across WELL surface actionable insights, standardize reporting, and make strategic decisions rooted in data, influencing everything from resource planning and pricing to operational performance and M&A. Your work will directly shape how WELL grows and delivers on its mission to improve healthcare outcomes.
Opportunity to build and scale.
This is a net new role where you will own and shape WELL’s company-wide Business Intelligence function from day one. You will develop the strategy, design frameworks, and establish standards that set the foundation for future growth. You will collaborate with senior leaders, have a seat at the table for key decisions, and gain exposure to high-priority projects and leadership discussions. As the business scales, you will have the chance to build out a team and expand BI capabilities.
A people-first culture. You will join an innovative, inclusive company where health, well-being, and diverse perspectives are valued and supported. At WELL, collaboration and respect are embedded in how we work, from leadership to every team member. You will have the tools and trust to do meaningful work that makes an impact.
You will:
- Lead the Business Intelligence function. You will define, implement, and continuously improve WELL's company-wide approach to reporting, dashboards, and analytics. You will build and maintain high-quality dashboards in Power BI that provide clear, actionable views into business performance. You will translate leadership and functional team questions into structured reporting frameworks and models. You will maintain and evolve our data models in Snowflake.
- Enable strategic, data-informed decision-making. You will act as a thought partner to business leaders, helping frame the right questions, identify relevant metrics, and build tools to support decisions. You will develop financial models to support decisions around pricing, resource planning, and acquisition performance. You will audit current dashboards and reporting workflow, including an executive-level report for a high-priority product launch tied to a revenue forecast. You will support ad hoc decision-making and scenario modelling for leadership and board discussions.
- Partner cross-functionally. You will build relationships with leaders from Growth, Finance, and Operations. You will embed with key functions (Finance, Growth, Ops, M&A) to proactively support data-driven guidance. You will support the centralization of data from multiple sources, including acquisitions and other sources. You will establish scalable reporting standards and documentation processes.
- Optimize requests and workflow. You will align with WELL HQ to launch a centralized data request intake process and develop a cadence for reviewing data requests with the VP of Growth Operations and executives. You will create a system to track BI effort bandwidth and forecast capacity 1-2 quarters in advance.. You will implement a consistent reporting framework across functions. You will ensure the on-time delivery of scoped analytics projects with predictable timelines. You will identify and scope automation for at least one manual finance model. You will produce a roadmap for BI priorities and data centralization.
Here's what you bring:
- The experience. You have expertise in business intelligence, strategic analytics and financial modelling, including pricing and forecasting. You are a proven strategic thought partner to business and financial leaders and can confidently take ownership of your function.
- The technical skills. You are highly proficient with Power BI, SQL, Snowflake, and Excel. You have experience centralizing data and automating fragmented reporting systems.
- The interpersonal skills. You thrive in an autonomous and self-directed role while remaining highly collaborative and invested in knowledge sharing. You possess exceptional verbal and written communication skills, including the ability to create highly effective and engaging visual presentations that effectively convey data and recommended actions.
- The growth mindset. You are curious, open to feedback, and committed to continuous improvement. You take initiative to learn independently and adapt quickly to change or setbacks.
Why join us?
Healthcare is our sector, and we know that for WELL to be a winning team, we must provide an open environment to prioritize health and wellbeing and multiple resources to discuss mental, physical, and psychological needs openly. From the CEO to the newest hire, everyone comes together as part of our culture of respect, openness, support, and communication. We unite to empower each other to be the best we can be.
We recognize that the best way to serve our diverse patient communities is by reflecting that diversity. With almost 65% of our team members identifying as female and 70% of our leadership identifying as a visible minority, we are proud of our diverse, equitable and inclusive organization.
What you can expect from our interview process:
- A virtual interview with a Talent Advisor discussing your interest in the role and the company and how you will make an impact as our new Business Intelligence Manager.
- A virtual interview with the VP, Growth Operations. This is an in-depth interview exploring your Business Intelligence modelling experience and strengths in stakeholder engagement, financial modelling, and delivery velocity.
- You will be asked to complete a case study, creating a Power BI dashboard with a five-minute video walkthrough.
- A final virtual interview with the CFO to discuss your interest in the role and how your experience will meet the needs of the team and the growth strategy of the organization.
Apply now.
Interested in applying but worried you don't have it all? At WELL, we know not everyone gains their experience following a traditional path. If you share our values, want to make a difference in healthcare technology solutions, and meet 70% of the qualifications, we encourage you to apply. Express your interest here.
WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way! Accommodations are available on request for candidates taking part in all aspects of the selection process.
#LI-Remote
About WELL Health Technologies Corp. (TSX: WELL)
WELL Health is a healthcare technology company empowering providers across North America with innovative digital tools and services.
WELL Health’s Practitioner Enablement Platform offers virtual care and digital patient engagement capabilities, along with Electronic Medical Records (EMR), Revenue Cycle Management, and cybersecurity & data protection services. By reducing manual administration tasks, WELL Health helps physicians and healthcare providers increase time spent with patients and avoid burnout.
WELL’s comprehensive end-to-end healthcare system includes diagnostic, specialist, private, executive, allied, and primary care clinic services, all integrated with their Practitioner Enablement Platform.
In Canada, WELL Health operates largest medical clinic network in the country and supports thousands of clinicians. WELL is also a leading provider of multi-national, multi-disciplinary telehealth offerings.
In the US, WELL’’s subsidiaries, CRH Medical and Wisp, are leading providers of anesthesia services to gastroenterologists and sexual healthcare prescription services, respectively. Circle Medical, WELL Health's bricks-and-clicks clinic service, operates in multiple states. In total, our US healthcare businesses support thousands of healthcare practitioners.
WELL Health has also recently added Doctorly, a German EMR company, to a growing multi-national portfolio.
WELL is publicly traded on the Toronto Stock Exchange under the symbol "TSX: WELL" and on the OTCQX under the symbol “WHTCF”.
For corporate information, visit: www.well.company.