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Visitor Services Clerk

Regina, SK
Mid Level
Part-time

Top Benefits

Discounted or free food
Flexible schedule
On-site parking

About the role

Job Overview
We are looking for enthusiastic, fun, and motivated people to join our team as Visitor Services Clerks! Do you like to make people smile? Do you like interacting with people from all walks of life? Would you like to create memorable experiences for people? This might just be the perfect place for you. Are you looking for an awesome, flexible job for the summer? Maybe you’re a student looking for some fun, rewarding work during your studies in the fall? Perhaps you’re just looking for some extra work to keep yourself busy. We just might be the perfect fit.

The mission of the Saskatchewan Science Centre is to ignite scientific curiosity and innovation in Saskatchewan communities through interactive, dynamic, and engaging opportunities. In Visitor Services, we play a crucial role in our mission by providing outstanding services to our visitors and creating memorable experiences for everyone that comes through our doors.

The Visitor Services Clerk is the first point of contact with our visitors at the Saskatchewan Science Centre and Kramer IMAX Theatre, whether in person or over the phone. Visitor Services Clerks present themselves in a consistent and professional manner and always strive for the best level of customer service. They may be asked to work in a variety of locations throughout our building such as at the IMAX Concession, Front Desk, Atom + Geek, in addition to working special events.

What makes a great Visitor Services Clerk? A big, welcoming smile and a fun-loving personality! We'll teach you all about our computer system, how to make the best movie theatre popcorn in the province, and everything you need to know about our very own S.C.I.E.N.C.E. customer service principles. Visitor Services Clerks need to be enthusiastic and highly personable, willing to actively engage with our visitors and interact with them in a welcoming and friendly way.

The candidate must possess an excellent customer service skill set, clear communication skills for our large, diverse group of customers, and an outstanding work ethic.

Responsibilities

Visitor Services Clerks will perform a wide range of duties, including, but not limited to:

  • Selling admission to the Saskatchewan Science Centre and Kramer IMAX Theatre; working in our Concession to make, prepare and sell various food items; ushering our visitors into the theatre and ensuring admission is valid; performing our famous IMAX speech, and more.
  • Visitor Services Clerks will need to provide friendly, helpful, and knowledgeable guest services for our special event functions.
  • They will assist in the setup of any internal or external special events including the moving and setting up of tables, chairs, linens, etc. as determined by the requirements of the special event.
  • Visitor Services Clerks will provide general retail assistance and sales knowledge in the Atom + Geek Science Shop. Visitor Services Clerks can be expected to assist the Retail Supervisor in stocking shelves, facing merchandise, and labelling among other duties that may be designated.
  • Visitor Services Clerks are responsible for maintaining the cleanliness of locations such as Front Desk, Concession, the Kramer IMAX Theatre lobbies, etc., while also assisting the Science Centre Maintenance team on ensuring public washrooms and facilities are cleaned, stocked, and ready for use.
  • Visitor Services Clerks may be asked to carry out other tasks and duties as assigned within the provision of Visitor Services in order to provide the best possible experience for our visitors.

Qualifications

  • Strong interpersonal skills with an outstanding customer service skill set and a positive, welcoming, and inclusive attitude towards co-workers and visitors.
  • Strong verbal and written communication skills.
  • Proficiency in basic computer programs, including Microsoft Word and Microsoft PowerPoint.
  • Ability to logically analyze situations and provide responsible, accurate responses.
  • Ability to work calmly and comfortably in a fast-paced, public work environment.
  • Clean and up-to-date criminal record check.
  • Previous customer service experience in a fast paced, intense work environment is strongly beneficial.
  • Previous experience in hospitality is beneficial.
  • Be able to lift and carry up to 30 pounds.
  • Be able to work on your feet for an extended period of time.
  • Food Safety Course Level 1 and First Aid / CPR training are also beneficial.

Start Date: ASAP

Hours of Work: This is a part-time position and falls under the salary grid level 1. This is an in-scope position with the UFCW Local #1400. The position requires evening and weekend work. The Saskatchewan Science Centre is open 7 days a week, and for extended hours.

If you’re interested in this position, please send your resume and cover letter as soon as possible to tjacobs@sasksciencecentre.com.

Job Type: Part-time

Pay: Up to $15.25 per hour

Expected hours: 3 – 25 per week

Benefits:

  • Discounted or free food
  • Flexible schedule
  • On-site parking
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Morning shift
  • Night shift
  • On call
  • Weekends as needed

Work Location: In person

Application deadline: 2025-07-03

About Saskatchewan Science Centre

Museums, Historical Sites, and Zoos
11-50

We provide our guests with the opportunity to experience new things, be curious, and learn in a fun and innovative way. It is often daunting to learn the Archimedes Principle or the Ideal Gas Law, but kids of all ages love watching our hot air balloon expand and float to the ceiling. We give families and classrooms the opportunity to work together to build a house, a car, or a robot and build on and react to each other's ideas. And when you learn a little, it wets your appetite to learn more. It compels you to ask How does that work? What does that do? What happens if I change this?

The Saskatchewan Science Centre offers many services for business as well, including facility rentals such as two boardrooms, two theatres - including the Kramer IMAX theatre, a full-service restaurant facility for private functions, and a vast gallery space. You can even rent the exhibit floor for private functions!

Our staff has also developed an excellent curriculum of adult education programs including team-building exercises to improve the way that your staff works together and give their creativity a boost.

We also offer a Corporate Membership program that allows any business, no matter how big or how small, to play a critical role in developing skills in innovation, creativity, and to promote science, technology, engineering, and mathematics (STEM) to a new generation of Saskatchewanians!