About the role
POSITION OVERVIEW
Working collaboratively with other program team members and volunteers, the Peer Support Worker engages women accessing the Centre in a non-judgmental and strengths-based manner. The Peer Support Worker connects women with information, referrals, and support to meet a variety of needs, questions, and concerns. Using effective communication skills, the Peer Support Worker creates a safe and trauma-informed environment that supports resilience, empowerment, and meaningful connection with others. This position nurtures community-building in all aspects of their work.
KEY DUTIES
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Support women who visit the Centre through the provision of information, referrals, and support.
-
Provide trauma-focused, culturally appropriate, and strengths-focused support.
-
Support, motivate, and coach Centre volunteers, ensuring that they have the information they need to speak with confidence about community resources and the Centre.
-
Ensure daily and weekly statistics are collected and documented in a timely manner.
-
Contribute to a positive work environment.
-
Contribute towards a culture of psychological safety.
-
Build effective relationships with clients, volunteers, and supporters of the Centre.
-
Participate in activities related to equity, diversity, and inclusion as well as Truth and Reconciliation.
REQUIRED QUALIFICATIONS
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Diploma or undergraduate degree in Social Work. A combination of experience and education in a related area will be considered.
-
Registration and membership in good standing with a regulatory body (if appropriate).
-
2+ years of experience working in a drop-in or community-based setting.
-
Basic assessment, safety planning, and crisis management skills.
-
Working knowledge of community resources.
-
The ability to remain calm in fast-paced environments.
-
Excellent communication and relationship building skills.
-
Problem-solving and critical thinking skills.
-
Demonstrated ability to work effectively with people from diverse backgrounds.
-
Bilingualism is an asset.
-
Demonstrated proficiency in Microsoft Office suite.
WORKING CONDITIONS
The Women’s Centre is a storefront community center operating in an open environment. This role will require attendance and participation in off-site meetings and events in the community. This position requires some evening work.
CONDITIONS OF EMPLOYMENT
Criminal record and vulnerable sector check required.
About The Women's Centre of Calgary
The Women’s Centre of Calgary is a long-standing nonprofit, meeting the various needs of nearly 10,000 women and girls in 2023 alone. Offering more than just basic needs like food, personal care, and social connection, the Centre supports women and girls with free skill-building programs, legal and financial counsel, agency referrals, and advocacy. The Women’s Centre of Calgary is one of the few women’s resource centres in the province of Alberta and is supported in large part by impassioned volunteers and local community members.
About the role
POSITION OVERVIEW
Working collaboratively with other program team members and volunteers, the Peer Support Worker engages women accessing the Centre in a non-judgmental and strengths-based manner. The Peer Support Worker connects women with information, referrals, and support to meet a variety of needs, questions, and concerns. Using effective communication skills, the Peer Support Worker creates a safe and trauma-informed environment that supports resilience, empowerment, and meaningful connection with others. This position nurtures community-building in all aspects of their work.
KEY DUTIES
-
Support women who visit the Centre through the provision of information, referrals, and support.
-
Provide trauma-focused, culturally appropriate, and strengths-focused support.
-
Support, motivate, and coach Centre volunteers, ensuring that they have the information they need to speak with confidence about community resources and the Centre.
-
Ensure daily and weekly statistics are collected and documented in a timely manner.
-
Contribute to a positive work environment.
-
Contribute towards a culture of psychological safety.
-
Build effective relationships with clients, volunteers, and supporters of the Centre.
-
Participate in activities related to equity, diversity, and inclusion as well as Truth and Reconciliation.
REQUIRED QUALIFICATIONS
-
Diploma or undergraduate degree in Social Work. A combination of experience and education in a related area will be considered.
-
Registration and membership in good standing with a regulatory body (if appropriate).
-
2+ years of experience working in a drop-in or community-based setting.
-
Basic assessment, safety planning, and crisis management skills.
-
Working knowledge of community resources.
-
The ability to remain calm in fast-paced environments.
-
Excellent communication and relationship building skills.
-
Problem-solving and critical thinking skills.
-
Demonstrated ability to work effectively with people from diverse backgrounds.
-
Bilingualism is an asset.
-
Demonstrated proficiency in Microsoft Office suite.
WORKING CONDITIONS
The Women’s Centre is a storefront community center operating in an open environment. This role will require attendance and participation in off-site meetings and events in the community. This position requires some evening work.
CONDITIONS OF EMPLOYMENT
Criminal record and vulnerable sector check required.
About The Women's Centre of Calgary
The Women’s Centre of Calgary is a long-standing nonprofit, meeting the various needs of nearly 10,000 women and girls in 2023 alone. Offering more than just basic needs like food, personal care, and social connection, the Centre supports women and girls with free skill-building programs, legal and financial counsel, agency referrals, and advocacy. The Women’s Centre of Calgary is one of the few women’s resource centres in the province of Alberta and is supported in large part by impassioned volunteers and local community members.