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Operations Analyst

Acosta18 days ago
Toronto, Ontario
Mid Level
full_time

About the role

We are looking for a detail-oriented and data-driven Operations Analyst to support our business through insightful data analysis and reporting. The ideal candidate will pair strong analytical capabilities with a solid understanding of retail environments to help optimize in-store execution and drive continuous performance improvement.

Responsibilities

  • Analyze survey data, and merchandising data to identify trends, gaps, and opportunities
  • Develop and maintain dashboards and reports to track merchandising performance metrics (e.g., planogram compliance).
  • Collaborate with field teams, field managers, and senior leadership to drive effective merchandising strategies.
  • Support retail execution by providing actionable insights and recommendations to improve in-store performance.
  • Monitor competitive merchandising trends and identify potential innovations.
  • Work with Microsoft Excel, PowerPoint, and other Office tools to communicate findings and support decision-making.

Qualifications

  • College/University Diploma in Marketing, Statistics, or a related field.
  • 2+ years of experience in retail, merchandising, or data analysis.
  • Strong proficiency in Microsoft Office Suite, especially Excel (pivot tables, formulas, charts).
  • Familiarity with Apple products is a plus.
  • Experience with retail metrics and working knowledge of planograms, store layouts, and fixture compliance.
  • Analytical mindset with strong attention to detail.
  • Excellent communication and presentation skills.

Preferred Experience:

  • Retail field experience (product launches, seasonal resets)

About Acosta

Retail
10,000+

Acosta brings simplicity to retail sales. We act as a catalyst to boldly connect brands, retailers and consumers, fueling growth and building long-term value throughout North America and Europe.

We are deeply embedded in every corner of the retail industry, strengthening the local, regional and national relationships between brands and retailers.​ Our team of experts uses deep industry insight, cutting-edge analytics and integrated partnerships to help our clients move ahead with confidence.