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Personal Training Manager

Welland, ON
Senior Level
full_time

Top Benefits

Bonus based on performance
Company parties
Competitive salary

About the role

Benefits:

  • Bonus based on performance

  • Company parties

  • Competitive salary

  • Employee discounts

  • Opportunity for advancement

  • Paid time off

  • Training & development

HERE WE GROW AGAIN!

Come join us and become part of the greatest growth story to ever be told in the fitness industry.

Crunch is a gym that believes in making serious fitness fun by fusing fitness and entertainment while pioneering a philosophy of No Limits. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job. It’s an opportunity to inspire others to reach their fitness goals. Our No Limit philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Position Overview:
Join our team as the Personal Training Manager and be a driving force behind a high-performance, high-care culture that prioritizes speed, urgency, and exceptional results through member integration, programming, and development. Create a welcoming and inclusive club environment that fosters goal achievement without judgment.

Responsibilities:

  • Administer and manage the CrunchOne Kickoff experience, leading by example, coaching, and guiding to acquire personal training clients.

  • Proactively generate personal training client leads and expand the client base for the team.

  • Recruit, train, and manage the performance of a dynamic team of qualified Personal Trainers.

  • Contribute to the development and enhance the fitness expertise of all Crunch team members.

  • Achieve targets for both new client acquisition and existing client retention for the club.

  • Coach and guide direct reports on effective client engagement, prescription, acquisition, and retention strategies.

  • Conduct regular 1:1 meetings with direct reports to review performance, provide motivation, and guide towards individual and company goals.

  • Ensure accurate administration of PT services, including client programming and progress tracking.

  • Maintain meticulous reporting and data to gain insights into the department's performance.

  • Strategically allocate and direct resources based on key performance indicators (KPIs) and organizational priorities.

  • Provide exceptional customer service by responding to all member inquiries within 24 hours.

  • Collaborate closely with the General Manager to uphold the highest standards in the club experience.

Qualifications:

  • 2+ years of personal training experience preferred.
  • Proven experience in executing plans and managing key performance indicators (KPIs).
  • 3+ years of experience in managing and leading a team of 8-15 employees preferred.
  • Solid understanding of the fitness industry, market trends, and key business drivers.
  • CPR/AED certification required (can be obtained within 30 days of hire).
  • Nationally Recognized Certified Personal Training License.

Our Core Values

  • Communication is Key - Clarity and transparency with our processes and expectations
  • Leaders Grow Leaders - We empower, develop, and support each other through shared commitment
  • All In, All The Time - We give 100% without hesitation
  • Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow
  • Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community

Education Requirements: Diploma or degree preferred.

Are you ready to take on this dynamic role and drive success in our fitness community? Join us in creating a positive and results-driven environment!

About Crunch Fitness Canada

Wellness and Fitness Services
1001-5000

As a health and fitness industry leader, Crunch Fitness Canada fuses fitness with entertainment. We pride ourselves on our NO LIMITS philosophy and commitment to community. Crunch is more than a gym. It's a club for people with different goals, exercising in various ways and working out together. We take No Limits seriously, with plans to open 50 clubs by the end of 2024.