Top Benefits
About the role
Welcome to Rhenus!
The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.
What you will be doing
Reporting to the National Director of Brokerage, the Customs Brokerage Manager ensures compliance with Canada Border Services Agency (CBSA) regulations. They oversee import and export operations, leading the customs brokerage team and fostering relationships with governmental agencies and clients.
You will be contributing to that vision by…
- Lead and manage a team of customs specialists, providing guidance, support, and coaching as needed.
- Serve as the primary point of contact for all duty and customs regulatory inquiries, providing necessary support and guidance to the team and clients as needed.
- Track progress and productivity with team, assist team with issues that relate to releases and customs inquiries.
- Ensure entries are done in a timely manner to avoid storage and delays to customers.
- Closing of entries within required timeframe to avoid penalties.
- Manage and track issues and tasks, implementing root cause corrective actions as needed.
- Design and implement improved customs processes across the organization to enhance efficiency and compliance.
- E29B entries and carnet applications.
- After hours support for team members as needed.
- Communication with Rhenus offices and other agents in a timely manner on inquires.
- Drawback assistance to team members.
- Conduct audits of customs entries to ensure accuracy on H.S. Codes, tariff treatment, VDF codes, currency, and all other aspects of entry before submission to Cadex.
- Oversee relationships with customs brokers, freight forwarders and Rhenus partners ensuring effective communication and collaboration in a timely manner.
- Manage inbound imports into Canada and exports to the US and other international destinations.
- Monitor ITMR for Cadex, rejects, and exams daily, ensure no entries are overdue.
- Collaborate with client to provide HS codes for new product launches and ensure compliance.
- Review and update HS codes and other relevant codes with accuracy and completeness.
- Support duty drawback processes and Canadian Duty Deferral program compliance.
- Facilitate the clients with Bond requirements, CARM or any other issues.
- Set up of new account for non-resident importers.
- Export cites applications.
What skills & experience you will bring to us
- Minimum 5+ years of relevant management experience in customs brokerage
- Customs Compliance Specialist designation (CCS) and Customs Broker License (LCB) are strongly preferred
- Strong knowledge of customs tariff, duty drawback, HS codes, and government regulations
- Excellent interpersonal and communication skills with a focus on relationship building
- Non-resident business number application process experience
- Must have knowledge of CARM process
- Highly proficient in oral and written communication
- Ability to work efficiently in a fast-paced environment with minimal supervision
- Ability to provide after hours support as needed
- Strong problem-solving and negotiating skills
- Proficiency in MS Office, with advanced Excel skills preferred
What You can expect
- Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
- Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
- Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
- Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
- Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
- Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.
About Rhenus Logistics
The Rhenus Group is one of the leading logistics specialists with global business operations and annual turnover amounting to EUR 7.5 billion. 40,000 employees work at 1,320 business sites in more than 70 countries and develop innovative solutions along the complete supply chain. Whether providing transport, warehousing, customs clearance or value-added services, the family-owned business pools its operations in various business units where the needs of customers are the major focus at all times.
For further Information visit www.rhenus.group Imprint: https://www.rhenus.group/imprint/ Data Protection Policy: https://www.rhenus.group/data-protection-policy/
Top Benefits
About the role
Welcome to Rhenus!
The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.
What you will be doing
Reporting to the National Director of Brokerage, the Customs Brokerage Manager ensures compliance with Canada Border Services Agency (CBSA) regulations. They oversee import and export operations, leading the customs brokerage team and fostering relationships with governmental agencies and clients.
You will be contributing to that vision by…
- Lead and manage a team of customs specialists, providing guidance, support, and coaching as needed.
- Serve as the primary point of contact for all duty and customs regulatory inquiries, providing necessary support and guidance to the team and clients as needed.
- Track progress and productivity with team, assist team with issues that relate to releases and customs inquiries.
- Ensure entries are done in a timely manner to avoid storage and delays to customers.
- Closing of entries within required timeframe to avoid penalties.
- Manage and track issues and tasks, implementing root cause corrective actions as needed.
- Design and implement improved customs processes across the organization to enhance efficiency and compliance.
- E29B entries and carnet applications.
- After hours support for team members as needed.
- Communication with Rhenus offices and other agents in a timely manner on inquires.
- Drawback assistance to team members.
- Conduct audits of customs entries to ensure accuracy on H.S. Codes, tariff treatment, VDF codes, currency, and all other aspects of entry before submission to Cadex.
- Oversee relationships with customs brokers, freight forwarders and Rhenus partners ensuring effective communication and collaboration in a timely manner.
- Manage inbound imports into Canada and exports to the US and other international destinations.
- Monitor ITMR for Cadex, rejects, and exams daily, ensure no entries are overdue.
- Collaborate with client to provide HS codes for new product launches and ensure compliance.
- Review and update HS codes and other relevant codes with accuracy and completeness.
- Support duty drawback processes and Canadian Duty Deferral program compliance.
- Facilitate the clients with Bond requirements, CARM or any other issues.
- Set up of new account for non-resident importers.
- Export cites applications.
What skills & experience you will bring to us
- Minimum 5+ years of relevant management experience in customs brokerage
- Customs Compliance Specialist designation (CCS) and Customs Broker License (LCB) are strongly preferred
- Strong knowledge of customs tariff, duty drawback, HS codes, and government regulations
- Excellent interpersonal and communication skills with a focus on relationship building
- Non-resident business number application process experience
- Must have knowledge of CARM process
- Highly proficient in oral and written communication
- Ability to work efficiently in a fast-paced environment with minimal supervision
- Ability to provide after hours support as needed
- Strong problem-solving and negotiating skills
- Proficiency in MS Office, with advanced Excel skills preferred
What You can expect
- Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
- Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
- Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
- Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
- Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
- Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.
About Rhenus Logistics
The Rhenus Group is one of the leading logistics specialists with global business operations and annual turnover amounting to EUR 7.5 billion. 40,000 employees work at 1,320 business sites in more than 70 countries and develop innovative solutions along the complete supply chain. Whether providing transport, warehousing, customs clearance or value-added services, the family-owned business pools its operations in various business units where the needs of customers are the major focus at all times.
For further Information visit www.rhenus.group Imprint: https://www.rhenus.group/imprint/ Data Protection Policy: https://www.rhenus.group/data-protection-policy/