Client Care Worker – Wesley Supportive Housing

Posting #: 4142 Posting Date: 07/30/2025 Posting Closing: 08/06/2025 4:00 PM

Have you heard of us?

Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford.

We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively.

All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all.

Are you the one we’re looking for?

We are seeking a dynamic, highly motivated Client Care Worker who demonstrates our values of compassion, accountability, responsiveness, and empowerment; to our clients, families, and each other.

The Client Care Worker will be working at Wesley Supportive Housing, a housing program for 10 adults living with a Dual Diagnosis. This program is in partnership with the YWCA and St Joseph's Hospital. This position will provide support to clients and assist with adherence to their daily schedule.

We are looking for highly motivated staff who will use their skills to provide flexible intervention, assist clients in working on individual goals, assist with life skills development, support clients with programs, and provide support and understanding for the struggles they may encounter.

This position is a unionized, part-time, permanent position. The rate of pay is $21.79 per hour. This position is 24 hours per week. The schedule is every Saturday and Sunday, 7 AM – 7 PM, within a 24-hour program.

Key Responsibilities:

• Provide support to individuals with complex special needs, behavioral and mental health challenges in a residential setting.

• Cleaning of the program common areas, and any preparation that can be completed to assist in the following shifts.

• Follow the behavior support plans, daily activity schedules, safety plans, individual case plans and other programs or activities available within the respective programs.

• Offer crisis intervention as appropriate; using safety plans, care plans, emergency intervention and on call as appropriate.

• Respond appropriately in emergency situations using conflict resolution techniques, motivational interviewing and sometimes just an open mind and willingness to listen.

• Work effectively within a strengths-based person–centered approach to service delivery.

• Administer medications and appropriately document distribution, according to the established guidelines of the program, as applicable.

• Document all individual client interactions, participation in groups or activities as well as a brief shift change summary articulating the client's needs, behaviours and other pertinent information to be shared.

What you will bring:

• Post-secondary degree/diploma in Social Services.

• Preference will be given to staff currently working in Supportive Housing

• Experience providing client-centered services within a multi-disciplinary team of providers.

• Excellent communication and documentation skills.

• Must be willing to work flexible hours.

• Non-violent crisis intervention - first aid/CPR certification.

Invest in Yourself as we Invest in You! Wesley offers…

• A positive work culture that prioritizes all staff having an opportunity to contribute

• A supportive team that will empower you to achieve great milestones!

• Fun and engaging organizational events such as our Staff Appreciation Event

• Professional development and training opportunities

• Full Health & Dental Benefits (Eligible After Three Months)

• Personal & Vacation Days

• RRSP Contribution Program (Eligible After One Year)

• Employee Assistance Program Available Immediately

• Employee Discounts

Please Apply Via: Our Wesley Bamboo Portal:

• Click on this link: https://wesley.bamboohr.com/jobs/

• From there you can access all of Wesley’s job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.