What You Need to Note:

The results of this process will be used to staff future positions with similar qualifications and various tenures including term, acting, assignment and indeterminate.

Who can apply? Persons legally eligible to work in Canada.

The CNSC recognizes the many benefits of providing staff with more flexible work practices and providing employees with more choice about where they do their work. The CNSC enables employees to manage their work as part of their life while fostering a culture of inclusion, health and wellbeing and delivering high quality regulatory outcomes for Canadians.

Dependent on operational requirements and the duties of the position, CNSC employees can work fully in the office, fully from a telework location or some mix in between the in-office and a telework location within Canada.

This position can be performed with a mix between in-office and from a telework location. Physical onsite presence in Ottawa, Ontario is required 4-6 days per month.

We encourage applicants that reside in the National Capital Region to apply.

The CNSC is committed to creating a respectful, barrier-free, diverse and inclusive workplace. We welcome all qualified candidates to apply. If you have a special need that requires accommodation at any time during the recruitment process, please let us know. All information pertaining to accommodation requests will be kept confidential.

Be an informed applicant. Read “How to apply”.

Closing Date: August 10, 2025 (ET)

Why work here?

At the CNSC, we work hard to create an environment where employees feel supported and heard, by management and their peers alike.

We also provide benefits like:

• Bilingual bonus up to $1,200 per year, if eligible

• Minimum 15 days of annual leave per year

• Competitive salary and benefit package

• Growth and the possibility for internal career opportunities

• Strong support for employee wellness and mental health

The CNSC is committed to ensuring our workforce is representative and reflective of Canadian society. We strive to continue to be a safe and healthy workplace – one that is inclusive and free from harassment and discrimination. We encourage members of any designated group to self-identify.

Interested in learning more about the CNSC? Visit nuclearsafety.gc.ca

Who you are

You have a genuine interest in IT asset management or supply chain management and an eagerness to learn and grow within the field. You thrive in a team environment and work collaboratively to troubleshoot and resolve issues. Your solid digital literacy skills enhance your adaptability – you have the needed flexibility to adapt to a changing technical landscape and apply a proactive approach to your own learning and organizational process improvement.

What you’ll do

The ITAM Agent is responsible for the procurement and life-cycle management of technology assets, services, and software for the CNSC in support of IMTD’s service delivery mandate for internal or external clients, and key partners.

Key responsibilities include:

• Working with client groups to identify or confirm their software and hardware needs;
• Contract management and maintenance/monitoring of software subscriptions;
• Providing technical support (ie: investigates, troubleshoots, determines, resolves, and documents technical problems experienced) and fulfilling of service requests related to the IT Asset Management module (ITAM) in ServiceTeam.
• Planning and coordinating the life cycling of CNSC’s IT assets, including identifying, tracking, and updating assets proactively to mitigate degradation of user experience.

Essential qualifications

Education: Completion of post-secondary diploma or certificate in business administration, information technology, or supply chain management or an equivalent combination of education, experience and job knowledge

Language requirements :

Bilingual imperative with a proficiency at BBB level. If you are unsure of your proficiency level, we encourage you to take a self-assessment here .

Note : Please consider applying to this position even if you do not meet the language requirements of BBB. Should a suitable candidate not be found with the required language profile, then this position may be staffed with other linguistic profiles such as English essential or bilingual non-imperative

Experience :

• Preparing procurement paperwork, including ensuring correct financial coding on paperwork and in financial systems, and tracking expenses and supporting documentation.
• Responding to and coordinating the fulfilment of IT asset management or IM/IT issues or service requests.
• Performing research, summarizing information, and presenting results.

Knowledge:

• Strong knowledge of Microsoft 365 applications
• Basic knowledge of theories, principles and practices of asset life-cycle methodologies, and IT service delivery.
• Best practice, theory and principles related to contract management.

Ability:

• Strong interpersonal skills and ability to work in a team environment to meet clients’ service requests in a professional and timely manner.
• Analytical skills and ability to solve problems and implement effective and timely solutions for IM/IT related asset and procurement challenges.
• Writing skills and strong digital competency in order to produce basic system documentation, reports, dashboards, and correspondence.

Key Competencies

The following “Key Behavioural Competencies” define the behaviours expected of all CNSC employees. These competencies serve as the basis for the selection, performance management, development and recognition of CNSC employees and will form part of the evaluation of this process.

• Live it - Model the CNSC values
• Own it - Be Accountable & Achieve Results
• Build it - Collaborate Effectively with Others
• Learn it - Commit to your Professional Growth & Personal Leadership

For more information on CNSC’s Key Behavioural Competencies, consult this link

Asset qualifications

• ITIL 4 Foundations certification
• Experience working with an IT Asset Management system/module

Operational Needs

All CNSC staff are subject to the Mobility Directive.

Hiring Conditions

Candidates must meet and maintain the following hiring conditions throughout their employment.

Security: Reliability