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Service Manager

Penticton, BC
$80,000 - $120,000/year
Senior Level
Full-time

Top Benefits

Company events
Dental care
Employee assistance program

About the role

Service Manager Opportunity in the Beautiful Okanagan Valley, Penticton, BC

Job Description

Join our dynamic and growing team as the driving force behind our high-energy service department. As the Service Manager, you'll bring your enthusiasm, confidence, and expertise to ensure the success of all aspects of our service operations.

Why Join Us?

  • Be part of a fantastic group of dealerships.
  • Get rewarded for your hard work and dedication.
  • Share your knowledge and make a significant impact.

Who You Are

  • A seasoned expert in service operations with a knack for juggling multiple tasks and a strong grasp of numbers.
  • Ready to tackle challenges head-on and keep an eye on efficiency and profitability.
  • A mentor who can help staff and managers excel.
  • Certifications or advanced training in service operations are a plus.

Essential Job Duties

  • Forecasting: Set and strive to meet daily, weekly, and monthly goals for the department.
  • Team Management: Hire, train, motivate, and monitor service staff performance.
  • Financial Oversight: Prepare and manage the annual operating forecast and profitability of the service department; manage and collect A/R accounts
  • Reporting: Maintain required reporting systems for Senior Management.
  • Customer Relations: Build strong relationships with customers to encourage repeat and referral business.
  • Quality Control: Maintain high-quality service repairs and minimize comebacks.
  • Warranty Management: Review and process warranty claims, ensuring correct application of guidelines.
  • Safety and Compliance with WorkSafe: Maintain a safe work environment and adhere to safety regulations.

Benefits:

  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care

Schedule:

  • Monday to Friday
  • Weekends as needed

Experience:

  • Service Manager: 5 years (required)
  • Automotive: 5 years (preferred)

Location:

  • Penticton, BC (required)

If you are a motivated individual with a passion for the automotive industry and possess the necessary skills and experience, we encourage you to apply for the position of Service Manager.

We look forward to welcoming you to our team!

Job Type: Full-time

Pay: $80,000.00-$120,000.00 per year

Benefits:

  • Dental care
  • Extended health care

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

About Penticton Hyundai

Retail
11-50

At Penticton Hyundai, check out our new and pre-owned Hyundai vehicles today. We are your number one Hyundai dealership for service in Penticton.