Top Benefits
About the role
Position Information
Job Title
Library Student Worker
Appointment Type
Casual
Position Dates
August 25, 2025 - April 30, 2026
Hours per week/FTE
0-20
About the Position
This casual student position is based in the Buchanan Library, part of the Centre for Teaching, Learning, and Innovation (CTLI) at Lethbridge Polytechnic. Library Student Workers play a key role in supporting access to library services, spaces, and resources. Working at the front service desk, students in this role assist users directly or refer them to the appropriate person or service to meet their needs. Shifts are typically scheduled from 4:30–8:00 p.m. Monday through Thursday and 12:00–4:30 p.m. On Saturdays, based on availability and scheduling needs. All shifts take place on campus in the Buchanan Library.
Position Details
Primary Focus
This role supports front-line service delivery in the Buchanan Library by assisting users with accessing resources, spaces, and technology, and by providing excellent customer service and timely referrals.
Specific Accountabilities:
Circulation Services
- Deliver excellent customer service at the library service desk
- Check in and check out library materials using the library system
- Assist users in locating books and other physical resources
- Maintain and troubleshoot printers, photocopiers, and scanners
- Re-shelve materials and ensure stacks are tidy and organized
- Open and close the library according to established procedures
- Follow all privacy and confidentiality protocols, including signing the Lethbridge Polytechnic Non-Disclosure Agreement
- Record and track library usage statistics during shifts
- Develop familiarity with library collections and circulation policies
Reference Support
- Respond to basic reference questions or refer to appropriate staff as needed
- Maintain up-to-date knowledge of library and CTLI staff roles for effective referrals
- Monitor and assist with the library chat service, escalating queries when appropriate
Technology Support
- Refer complex technical issues to ITS staff in line with training
- Provide basic support with Wi-Fi, printing, password resets, Microsoft Office, and other common tools
- Offer introductory assistance with Canvas and related software
Additional Duties
-
Support special projects or events as assigned
-
Contribute to creating a welcoming and inclusive library environment
Required Qualifications
Educational level
- High School Diploma
Skills and Competencies
-
Reliable, punctual, and committed to providing consistent service
-
Demonstrates critical thinking and adaptability in dynamic situations
-
Able to assess and respond to user needs effectively
-
Works well with others and builds positive relationships with peers and staff
-
Self-motivated and able to complete tasks independently with minimal supervision
-
Strong interpersonal skills, including a welcoming and respectful approach to diverse users
-
Clear and effective communicator, both in person and through written channels
Preferred Qualifications
-
Experience working or volunteering in a library or customer service environment
Salary
AUPE Class Level 1 Step 1 $16.25/hour
Working Here
Culture of Care
A Culture of Care at Lethbridge Polytechnic embraces a workplace that both protects and empowers employees by creating an environment that promotes psychological, cultural and physical safety. All employees play an important role in building a safe and supportive campus dedicated to learning and growing.
Posting Detail Information
Posting Number
C25-00431
Open Date
07/24/2025
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
Lethbridge Polytechnic is committed to inclusive recruitment practices by providing reasonable access and accommodations to applicants. If you would like to request an accommodation at any stage of the recruitment process, please contact hiringaccommodations@lethpolytech.ca. Private information received in relation to the request will only be used to facilitate the recruitment process and will be kept confidential and shared only as needed with the selection committee.
About Lethbridge Polytechnic
At Lethbridge Polytechnic, everybody’s got a job to do.
Some of us are thinkers. Some of us are makers. But engrained in all of us is a desire to do the work. Because the best way to learn, is to do.
We should know — we’ve been doing just that for more than 60 years. And through it all, we’ve been ready. We know that our job is to make sure you’re equipped for yours.
We’re more than bricks and mortar. We’re a place of people coming together. We’re the mentors ready to combine your talent with our training. We’re the industries that fuel our region’s economy, awaiting our next generation of leaders.
We’re the people who love teaching you the skills you need to be prepared for whatever new changes and challenges tomorrow might bring. And we know that when we add your drive and determination to all of this, anything is possible.
Just look around. We know something about making a mark. About digging deep and rising up. We know success is not by chance, but that it takes perseverance, determination and grit.
Because here, everybody’s got a job to do. We are a community committed to one another. We know that what happens next matters most.
We're ready.
Top Benefits
About the role
Position Information
Job Title
Library Student Worker
Appointment Type
Casual
Position Dates
August 25, 2025 - April 30, 2026
Hours per week/FTE
0-20
About the Position
This casual student position is based in the Buchanan Library, part of the Centre for Teaching, Learning, and Innovation (CTLI) at Lethbridge Polytechnic. Library Student Workers play a key role in supporting access to library services, spaces, and resources. Working at the front service desk, students in this role assist users directly or refer them to the appropriate person or service to meet their needs. Shifts are typically scheduled from 4:30–8:00 p.m. Monday through Thursday and 12:00–4:30 p.m. On Saturdays, based on availability and scheduling needs. All shifts take place on campus in the Buchanan Library.
Position Details
Primary Focus
This role supports front-line service delivery in the Buchanan Library by assisting users with accessing resources, spaces, and technology, and by providing excellent customer service and timely referrals.
Specific Accountabilities:
Circulation Services
- Deliver excellent customer service at the library service desk
- Check in and check out library materials using the library system
- Assist users in locating books and other physical resources
- Maintain and troubleshoot printers, photocopiers, and scanners
- Re-shelve materials and ensure stacks are tidy and organized
- Open and close the library according to established procedures
- Follow all privacy and confidentiality protocols, including signing the Lethbridge Polytechnic Non-Disclosure Agreement
- Record and track library usage statistics during shifts
- Develop familiarity with library collections and circulation policies
Reference Support
- Respond to basic reference questions or refer to appropriate staff as needed
- Maintain up-to-date knowledge of library and CTLI staff roles for effective referrals
- Monitor and assist with the library chat service, escalating queries when appropriate
Technology Support
- Refer complex technical issues to ITS staff in line with training
- Provide basic support with Wi-Fi, printing, password resets, Microsoft Office, and other common tools
- Offer introductory assistance with Canvas and related software
Additional Duties
-
Support special projects or events as assigned
-
Contribute to creating a welcoming and inclusive library environment
Required Qualifications
Educational level
- High School Diploma
Skills and Competencies
-
Reliable, punctual, and committed to providing consistent service
-
Demonstrates critical thinking and adaptability in dynamic situations
-
Able to assess and respond to user needs effectively
-
Works well with others and builds positive relationships with peers and staff
-
Self-motivated and able to complete tasks independently with minimal supervision
-
Strong interpersonal skills, including a welcoming and respectful approach to diverse users
-
Clear and effective communicator, both in person and through written channels
Preferred Qualifications
-
Experience working or volunteering in a library or customer service environment
Salary
AUPE Class Level 1 Step 1 $16.25/hour
Working Here
Culture of Care
A Culture of Care at Lethbridge Polytechnic embraces a workplace that both protects and empowers employees by creating an environment that promotes psychological, cultural and physical safety. All employees play an important role in building a safe and supportive campus dedicated to learning and growing.
Posting Detail Information
Posting Number
C25-00431
Open Date
07/24/2025
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
Lethbridge Polytechnic is committed to inclusive recruitment practices by providing reasonable access and accommodations to applicants. If you would like to request an accommodation at any stage of the recruitment process, please contact hiringaccommodations@lethpolytech.ca. Private information received in relation to the request will only be used to facilitate the recruitment process and will be kept confidential and shared only as needed with the selection committee.
About Lethbridge Polytechnic
At Lethbridge Polytechnic, everybody’s got a job to do.
Some of us are thinkers. Some of us are makers. But engrained in all of us is a desire to do the work. Because the best way to learn, is to do.
We should know — we’ve been doing just that for more than 60 years. And through it all, we’ve been ready. We know that our job is to make sure you’re equipped for yours.
We’re more than bricks and mortar. We’re a place of people coming together. We’re the mentors ready to combine your talent with our training. We’re the industries that fuel our region’s economy, awaiting our next generation of leaders.
We’re the people who love teaching you the skills you need to be prepared for whatever new changes and challenges tomorrow might bring. And we know that when we add your drive and determination to all of this, anything is possible.
Just look around. We know something about making a mark. About digging deep and rising up. We know success is not by chance, but that it takes perseverance, determination and grit.
Because here, everybody’s got a job to do. We are a community committed to one another. We know that what happens next matters most.
We're ready.