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Peer Support Provider - Indigenous

Hamilton, Ontario
Mid Level
part_time

About the role

Position Details

Posting #: 31727

Department: Patient & Family Collaborative Support Services

Employee Type: Regular, Part Time

If Temporary, Number Of Weeks Union: Non-Union

Openings Remaining: 1

Schedule

Work Days: Monday to Friday, Occasional Weekends

Time of Day: Days

Shift: 7.5 hour

Shift Start: Hours are subject to change based on operational requirements.

This position may be scheduled at any of the following sites: West 5th Campus (Hamilton Mountain)

Application Dates

Opening Date: 10/07/2025

Closing Date: 17/07/2025 Applications must be received online by 12:00 midnight on the Closing Date

Position Description

Position Summary Reporting to the Manager, Patient and Family Collaborative Support Services, the Indigenous Peer Support role provides formalized peer support in services of the MHAP for individuals who identify as Indigenous living with mental illness and/or addiction through one-to-one work, peer driven groups, advocacy and role-modeling. To advocate with and represent the voice of individuals with the lived experience of mental illness and/or addiction both internal to and external to SJHH.

Peer Support staff are considered members of the patient’s care team. As such, peer support staff are involved in communication/documentation and shared care planning with the broader team and may be a member of numerous multidisciplinary care teams depending on where a patient is being seen.

Qualifications

  • Individuals with lived experience working with Indigenous communities are encouraged to apply
  • Lived experience with Indigenous worldviews, cultures and values.
  • Knowledge and understanding of the Urban Indigenous Community as well as Six Nations of the Grand River Territory, and Mississaugas of the Credit Communities.
  • Personal lived experience of mental illness and/or addiction.
  • Completion of Recognized Peer Support Training Program or demonstrated knowledge and experience in core competencies of peer support provision.
  • Demonstrated knowledge and ability to apply the core values and principles of peer support practice including but not limited to hope and recovery, self-determination, empathetic and mutual relationships, dignity, respect, social inclusion, health and wellness and personal growth.
  • Demonstrated ability to role-model strong self-care and self-management strategies in recognition of the need for health, personal-growth, and resiliency in peer support work.
  • Demonstrated knowledge and practiced skills in providing culturally safe and responsive mental health services to clients of diverse ethno-racial and cultural backgrounds is preferred
  • Knowledge and experience of applying the values and principles of Psychosocial Rehabilitation preferred.
  • Familiarity and understanding of serious mental illness/addiction and mental health systems preferred.
  • ASIST or similar Suicide Intervention Training preferred
  • Completion of Grade 12 high school diploma
  • Minimum 1-year of related experience (volunteer or employed) providing peer support in a mental health and/or addiction setting
  • Experience and knowledge of trauma-informed care considered an asset
  • Experience/training in group facilitation preferred

Responsibilities

  • Work one-to-one with individuals to support them in the development and achievement of self-determination, personal empowerment, and their individual recovery goals
  • Support and work in collaboration with the individual and their clinical team members upon request, in the creation of recovery goals and or treatment plan
  • As required, facilitate and coordinate peer driven/recovery-oriented groups utilizing the values and principles of a peer support/person-centred philosophy
  • In keeping with hospital policy and peer support professional practice standards, perform appropriate recordkeeping and documentation for the electronic health record, and maintain statistical data entry as required.
  • Ensure ongoing communication with unit/clinic teams including check-in/out, Transfer of Information (TOI), Transfer of Accountability (TOA) in keeping with peer support role and peer support scope of practice.
  • Travel to meet individuals in the community and utilize public transportation when travelling with individuals
  • Maintain ethical and professional conduct in accordance with Psychosocial Rehabilitation Canada and Peer Support Accreditation Certification Canada in keeping with their respective codes of ethics and practice guidelines
  • Participate in ongoing professional development and continuing education including, but not limited to, attending workshops and conferences, specific professional training and certification events (e.g. WRAP, ASIST) to assist in peer support work
  • Be an active participant in Peer Support Professional Practice meetings, and adhere to all Peer Support Professional Practice Standards in keeping with role and defined scope of practice.
  • In partnership with other Program staff, co-facilitate educational and awareness presentations regarding Indigenous protocols, coaching on cultural knowledge, sharing culturally relevant treatment modalities regarding mental health and recovery-oriented issues, peer support and departmental services (e.g., family support group, facilitated education for learners, orientation, etc.).
  • Attend regular departmental meetings to provide input and participate in solution focused discussions re: program related matters.
  • Participate in Indigenous community events, celebrations and conferences to facilitate relationships, collaborations and connections.
  • Collaborate with community partners, service providers and other community members to help facilitate connections and referrals to other resources whenever appropriate
  • Organize/coordinate community outings for the purposes of researching culturally-relevant community-based resources such as educational, counseling, financial support, social agencies etc., in order to support an individual in their own goals
  • Complete appropriate recordkeeping/documentation for health record, and statistical data entry
  • In partnership with other Program staff, co-facilitate educational and awareness presentations regarding mental health and recovery-oriented issues, peer support and departmental services (e.g., family support group, facilitated education for learners, orientation, etc.)
  • Act as a staff/departmental representative on internal and external committees as required/requested by Manager

Preference for this role will be given to qualified Indigenous candidates in accordance with Section 16(1) of the Canadian Human Rights Act. Candidates are encouraged to self-identify their First Nations, Inuit, and/or Métis ancestry

St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH . We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.

About St. Joseph's Healthcare Hamilton

Hospitals and Health Care
5001-10,000

Initially opened in 1890, St. Joseph's Healthcare Hamilton is a multi-site, values-based, academic health science centre affiliated with McMaster University and Mohawk College. We are committed to making a difference in people's lives and the future of our community through integrated health services and internationally recognized clinical and research programs. We are dedicated to providing compassionate, sensitive care to our patients and their families and to achieving excellence in health care through our ongoing commitment to education and research. Join our team of dedicated professionals who share in the vision of tomorrow and truly believe "it is an honour to serve our community"​.