Category: Testing/Quality Assurance

Main location: Canada, Ontario, Toronto

Position ID: J0725-1945

Employment Type: Full Time

Position Description:

We are seeking a highly organized and detail-oriented Test Coordinator with expertise in Salesforce to lead and manage testing activities across multiple projects. The ideal candidate will ensure that all Salesforce-related solutions meet quality standards and compliance requirements. This role requires close collaboration with cross-functional teams, including developers, business analysts, and compliance officers.

Your future duties and responsibilities:

• Test Planning & Coordination

• Develop and maintain comprehensive test plans, test cases, and test scripts for Salesforce implementations and enhancements.

• Coordinate end-to-end testing activities including System Integration Testing (SIT), User Acceptance Testing (UAT), and Regression Testing.

• Schedule and facilitate test cycles, defect triage meetings, and status reporting.

• Salesforce Testing

• Validate Salesforce configurations, customizations, and integrations.

• Ensure test coverage for Salesforce modules such as Sales Cloud, Service Cloud, and custom applications.

• Collaborate with Salesforce developers and admins to resolve issues and validate fixes.

• Compliance & Quality Assurance

• Ensure testing processes align with internal compliance standards and regulatory requirements.

• Maintain traceability between requirements, test cases, and defects.

• Document and report test results, risks, and issues to stakeholders.

• Stakeholder Communication

• Act as the primary point of contact for all testing-related communications.

• Provide regular updates to project managers, business leads, and compliance teams.

Required qualifications to be successful in this role:

• Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• 5+ years of experience in software testing, with at least 2 years in Salesforce testing.

• Experience in regulated environments (e.g., financial services, healthcare) is a strong asset.

• Technical Skills

• Proficiency in Salesforce platform and tools (e.g., Salesforce Inspector, Workbench).

• Familiarity with test management tools (e.g., JIRA, HP ALM, Zephyr).

• Understanding of APIs, data migration, and integration testing.

• Soft Skills

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to manage multiple priorities in a fast-paced environment.

Skills:

• Delivery Management
• Detail-oriented
• Financial Services
• Test Case / Script Development
• Test Design
• Waterfall Model

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.