Collections Lead
Top Benefits
About the role
Job Overview Collections Lead **37.5 hours per week
£27,074 pro rata** We are seeking a collections lead to join our finance team. The successful candidate will be responsible for the recovery of historic arrears through chasing numerous income providers: local area funders (councils), NHS and Integrated Care Boards, Solicitors, Payment teams, executors and family members of our clients. To identify and implement process improvements, ensuring maximum income is received going forward. Using strong interpersonal skills to build strong working relationships with key stakeholders, taking control of the ledger and providing regular updates in the form of Bad Debt Provision and Debt Reports.
Main duties of the job
Key Responsibilities
- Reconciliation of complex, high volume sales ledger accounts
- Identification of billing errors vs agreed rates
- Identification of receipting and allocation errors
- Clear, concise reporting of true account balance(s)
- Reporting and analysis of unallocated cash
- Reporting and analysis of part-allocated transactions
- Daily matching of bank receipts
- Dealing with any discrepancies or omissions as they arrive
- Efficient & effective query resolution
- Create and maintain strong working relationships with local area funders
- Management of Sales Ledger activity (debts and arrears)
- Month end procedures – Bad debt provision & Accruals
- Financial reporting including regular statistical reports & arrears
- Liaison with other departments to assist with efficient query resolution
- Achieve compliance to satisfy internal audit, our legal obligations and regulatory requirements
- Use provider portals to reconcile local area funding and payments
- Highlight any concerns (non or short payment) to management and wider finance team
Working for our organisation
St. Anne's wants to reward its employees for their hard work. Employee benefits include:
- Rising 20 to 25 days plus statutory bank holidays
- 24 Hour Employee Assistance Programme
- Continuous opportunities for ongoing training and career development
- Cycle To Work scheme
- Refer A Friend recruitment initiative
- Flexible working opportunities (where applicable) upon successful completion of probation period
- Group Personal Pension Scheme
- Discounted income protection scheme
- Free car parking at most services
- Free life assurance cover
Detailed Job Description And Main Responsibilities The successful candidate will be responsible for the recovery of historic arrears through chasing numerous income providers: local area funders (councils), NHS and Integrated Care Boards, Solicitors, Payment teams, executors and family members of our clients. To identify and implement process improvements, ensuring maximum income is received going forward. Using strong interpersonal skills to build strong working relationships with key stakeholders, taking control of the ledger and providing regular updates in the form of Bad Debt Provision and Debt Reports.
Person specification
Experience Essential criteria
- experience in finance
St. Anne’s is working to actively promote equality, diversity and inclusion.
We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.
St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 3 if you require any reasonable adjustments.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
- Collections Lead (PDF, 149.2KB)
Apply online now
Further details / informal visits contact
Name David Hathaway Job title Finance Manager Email address david.hathaway@st-annes.org.uk
About St Anne's Community Services
St Anne’s Community provides a wide range of quality services for people who require support. We work with people who have a learning disability, have mental health problems, have issues around substance use – drugs and/or alcohol – or who are or have been homeless. Services include a variety of housing and accommodation based support and care, day services and community based support. St Anne’s Community Services is a major provider of services across the whole of Yorkshire and the North East.
Established in 1971, this Leeds based charity, with our headquarters on St Mark’s Avenue, has expanded over the last 48 years and now is a major provider with services across Yorkshire, The Humber and the North East of England. We support hundreds of people and employ upwards of 1500 staff.
The people we support are at the heart of everything we do and we aim to make a positive difference to their lives. We are innovative in approach and have never lost focus in our sim to strive to constantly improve and design pioneering approaches to meeting the needs of the most vulnerable members of our society.
Collections Lead
Top Benefits
About the role
Job Overview Collections Lead **37.5 hours per week
£27,074 pro rata** We are seeking a collections lead to join our finance team. The successful candidate will be responsible for the recovery of historic arrears through chasing numerous income providers: local area funders (councils), NHS and Integrated Care Boards, Solicitors, Payment teams, executors and family members of our clients. To identify and implement process improvements, ensuring maximum income is received going forward. Using strong interpersonal skills to build strong working relationships with key stakeholders, taking control of the ledger and providing regular updates in the form of Bad Debt Provision and Debt Reports.
Main duties of the job
Key Responsibilities
- Reconciliation of complex, high volume sales ledger accounts
- Identification of billing errors vs agreed rates
- Identification of receipting and allocation errors
- Clear, concise reporting of true account balance(s)
- Reporting and analysis of unallocated cash
- Reporting and analysis of part-allocated transactions
- Daily matching of bank receipts
- Dealing with any discrepancies or omissions as they arrive
- Efficient & effective query resolution
- Create and maintain strong working relationships with local area funders
- Management of Sales Ledger activity (debts and arrears)
- Month end procedures – Bad debt provision & Accruals
- Financial reporting including regular statistical reports & arrears
- Liaison with other departments to assist with efficient query resolution
- Achieve compliance to satisfy internal audit, our legal obligations and regulatory requirements
- Use provider portals to reconcile local area funding and payments
- Highlight any concerns (non or short payment) to management and wider finance team
Working for our organisation
St. Anne's wants to reward its employees for their hard work. Employee benefits include:
- Rising 20 to 25 days plus statutory bank holidays
- 24 Hour Employee Assistance Programme
- Continuous opportunities for ongoing training and career development
- Cycle To Work scheme
- Refer A Friend recruitment initiative
- Flexible working opportunities (where applicable) upon successful completion of probation period
- Group Personal Pension Scheme
- Discounted income protection scheme
- Free car parking at most services
- Free life assurance cover
Detailed Job Description And Main Responsibilities The successful candidate will be responsible for the recovery of historic arrears through chasing numerous income providers: local area funders (councils), NHS and Integrated Care Boards, Solicitors, Payment teams, executors and family members of our clients. To identify and implement process improvements, ensuring maximum income is received going forward. Using strong interpersonal skills to build strong working relationships with key stakeholders, taking control of the ledger and providing regular updates in the form of Bad Debt Provision and Debt Reports.
Person specification
Experience Essential criteria
- experience in finance
St. Anne’s is working to actively promote equality, diversity and inclusion.
We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.
St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 3 if you require any reasonable adjustments.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
- Collections Lead (PDF, 149.2KB)
Apply online now
Further details / informal visits contact
Name David Hathaway Job title Finance Manager Email address david.hathaway@st-annes.org.uk
About St Anne's Community Services
St Anne’s Community provides a wide range of quality services for people who require support. We work with people who have a learning disability, have mental health problems, have issues around substance use – drugs and/or alcohol – or who are or have been homeless. Services include a variety of housing and accommodation based support and care, day services and community based support. St Anne’s Community Services is a major provider of services across the whole of Yorkshire and the North East.
Established in 1971, this Leeds based charity, with our headquarters on St Mark’s Avenue, has expanded over the last 48 years and now is a major provider with services across Yorkshire, The Humber and the North East of England. We support hundreds of people and employ upwards of 1500 staff.
The people we support are at the heart of everything we do and we aim to make a positive difference to their lives. We are innovative in approach and have never lost focus in our sim to strive to constantly improve and design pioneering approaches to meeting the needs of the most vulnerable members of our society.