Energetic and passionate about customer service, the ideal candidate has a knack for problem solving and strong leadership skills!

Reporting to the Food & Beverage Manager, the Maitre D will coordinate all front of house food and beverage operations including meeting spaces, bar, restaurant and room service, ensuring they are up to the standards of the Group.

YOUR ROLE

• Oversee and coordinate service staff in the restaurant, bar, meeting spaces and room service

• Ensure guest satisfaction through exceptional service delivery and attention to detail

• Coach, mentor, and train team members in accordance with Groupe Germain service standards

• Provide daily support and guidance to the service team, fostering a positive and professional work environment

• Uphold quality standards in food and beverage service, presentation, and guest interactions

• Manage individual and group reservations in collaboration with relevant departments

• Implement sales strategies and promotional initiatives in conjunction with marketing

• Plan and execute food and beverage events, including promotions and special functions

YOUR PROFILE

• Proven ability to plan and organize events effectively, with an acute sense of time management and attention to detail

• Assertive, professional and positive with proven ability to develop and lead in a team environment

• Excellent interpersonal & communication skills, outgoing, friendly, persuasive personality

• Public relation skills (able to animate the restaurant) and generosity

• Experience in a role with direct personnel supervision, an asset

• Knowledge of food hygiene, safety, and current licensing/employment laws.

• Excellent written and oral communication

• Bilingualism (English/French) is an asset.

WHAT WE OFFER

• A percentage of the group insurance is paid by the employer for full time employees

• Promotional rate to discover Germain Hôtels properties through Canada

• Opportunities to develop your career within a growing company across Canada

• Access to the hotel gym

• Employee referral program

• Employee Assistance Program for team member and their family

Apply - we look forward to hearing from you!