This posting

This posting will be used to fill 1 Temporary full-time positions working 75 bi-weekly. It will establish a 12-month eligibility list which may be used to fill similar positions.

This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon.

Our team

The Income Support Unit is dedicated to providing comprehensive support to clients in need. The team consists of Social Workers, Support Workers, Program Support Worker and the Finance and Program Administration team, all working collaboratively to deliver services in income support, crisis management, and case management. With a strong commitment to trauma-informed care, the team ensures that clients receive compassionate, client-centered support tailored to their unique circumstances.

Your role

Income Support Services is looking for a Support Worker to join our team. As a Support Worker you will work alongside Social Workers to assist with crisis management and interventions, support the development and implementation of case plans, and ensure clients have their basic financial needs met. You will work closely with other community agencies to coordinate services to enable clients to meet their basic needs.

The ideal candidate for this position is someone who works well both independently and as part of a supportive, diverse, multidisciplinary team. They are flexible, adaptable and have values grounded in a strengths-based approach, are creative problem solvers and are comfortable supporting individuals where they are at. Finally, they thrive in a setting that adheres to best practice standards, upholds ethical standards of the profession, prioritizes inclusive practice, cultural awareness and humility, and has a strong commitment to continual personal and professional growth.

• For more information on this job, please contact Natasha MacDonald, Manager Income Support Unit at 867-332-7396 or Natasha.MacDonald@yukon.ca

• For more information about the recruitment process, please contact Dolapo Awobamise, HR Consultant at 867-332-8340 or Dolapo.Awobamise@yukon.ca

Your benefits

In addition to a competitive salary, we offer many additional financial and non-financial benefits.

• Government of Yukon’s many benefits

Your career, your home, your lifestyle

We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment.

As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer.

Check out:

• Yukon Life Working at Yukon government

Important application and job requirements

Essential qualifications

Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume.

• Experience working with vulnerable populations in the social services sector.
• Recent experience providing support to individuals who are in crisis through interventions that align with best practices in conflict resolution, suicide prevention, and de-escalation techniques.
• Experience implementing case plans in a proactive and supportive way consistent with a person-centered, strengths-based, culturally appropriate and trauma informed practice.

It may be helpful for you to review “Prepare your resume and cover letter”.

Desired knowledge, skills and suitability

If selected for an interview, candidates should have, and may be assessed on, the following:

• Sound ethical decision-making skills
• Strong communication, case management, crisis intervention skills, and assessment and de-escalation skills
• Excellent organizational skills
• Self-awareness with an ability to build and maintain effective relationships through collaboration and consultation
• Enthusiastic, highly motivated, with an ability to produce effective results
• Ability to work independently as well as within a team environment
• An innovative approach to problem-solving with a commitment to providing quality client service and a culturally safe environment.

It may be helpful for you to review “The job interview process”.

Conditions of employment

You must meet the following conditions before being hired, or within the time frame noted.

• Vulnerable sector RCMP security clearance.
• Class 5 drivers licence Naloxone training within 6 months of hire.

Job requirements

This job requires you to perform, and/or be exposed to, the following:

• This position needs to work in a variety of work locations and occasionally in people’s homes.

• Requires flexibility and adaptability to support clients during unpredictable, high stress situations, who may exhibit unpredictable behaviour

• Job stressors may occur from potentially working with individuals who have experienced a wide variety of struggles such as trauma, substance use, depression, etc.

• During the winter there is exposure to extreme weather and road conditions.

• Transporting clients is a component of this position

Learn more

• For help on creating your E-recruitment profile, email E-Recruitment.clientsupport@yukon.caor phone 867-667-9453.

Eligibility List

12 months

Post Date

23 May 2025

Close Date

05 June 2025