Top Benefits
About the role
Job Description
Do you enjoy helping people, communicating with the public, and working in a dynamic environment? If you're looking for a position where each day brings new interactions and challenges, this customer service representative role might be perfect for you! Our client is a well-established organization known for the excellence of its services and distinguished by its innovative range of activities. Thanks to an experienced and energetic team, it offers a motivating and enriching work environment.
Offered as a full-time position for a six-month period, the person in this role responds to customer inquiries, presents the activities offered and their associated costs, and promotes the organization’s services. They play a key role in maintaining a professional image by providing excellent customer service. They also ensure the smooth handling of registrations and perform various administrative tasks.
Tasks
- Greet visitors and direct them to the appropriate services or staff members.
- Provide information about programming, events, and services offered by the organization.
- Respond to customer questions and requests via phone, email, or in person.
- Receive user feedback or complaints and, if necessary, follow up with the appropriate person.
- Communicate suggestions or comments from participants to the designated staff member.
- Handle registrations for recreational activities and ensure proper administrative follow-up.
- Assist in preparing and setting up activity spaces (sports facilities or multi-purpose rooms).
- Perform any other related duties.
- Ready for a new challenge? We want to meet you!
Advantages
- Easily accessible by public transportation.
- A stimulating, human-centered, and collaborative work environment.
- Possibility of permanent employment at the end of the contract.
Job requirements
- Comfortable using Microsoft Office tools.
- Proficiency in spoken and written French.
- Training in secretarial work or relevant experience in a similar position.
Desired profile
- Strong organizational skills.
- Ability to manage priorities effectively.
- Customer service oriented.
About Bedard Ressources
Bédard HR is a placement and recruitment agency that helps candidates showcase their applications and achieve their career goals. With over 25 years of experience, the company specializes in temporary, permanent, and international recruitment, while also offering human resources and outsourcing services tailored to the needs of businesses.
Top Benefits
About the role
Job Description
Do you enjoy helping people, communicating with the public, and working in a dynamic environment? If you're looking for a position where each day brings new interactions and challenges, this customer service representative role might be perfect for you! Our client is a well-established organization known for the excellence of its services and distinguished by its innovative range of activities. Thanks to an experienced and energetic team, it offers a motivating and enriching work environment.
Offered as a full-time position for a six-month period, the person in this role responds to customer inquiries, presents the activities offered and their associated costs, and promotes the organization’s services. They play a key role in maintaining a professional image by providing excellent customer service. They also ensure the smooth handling of registrations and perform various administrative tasks.
Tasks
- Greet visitors and direct them to the appropriate services or staff members.
- Provide information about programming, events, and services offered by the organization.
- Respond to customer questions and requests via phone, email, or in person.
- Receive user feedback or complaints and, if necessary, follow up with the appropriate person.
- Communicate suggestions or comments from participants to the designated staff member.
- Handle registrations for recreational activities and ensure proper administrative follow-up.
- Assist in preparing and setting up activity spaces (sports facilities or multi-purpose rooms).
- Perform any other related duties.
- Ready for a new challenge? We want to meet you!
Advantages
- Easily accessible by public transportation.
- A stimulating, human-centered, and collaborative work environment.
- Possibility of permanent employment at the end of the contract.
Job requirements
- Comfortable using Microsoft Office tools.
- Proficiency in spoken and written French.
- Training in secretarial work or relevant experience in a similar position.
Desired profile
- Strong organizational skills.
- Ability to manage priorities effectively.
- Customer service oriented.
About Bedard Ressources
Bédard HR is a placement and recruitment agency that helps candidates showcase their applications and achieve their career goals. With over 25 years of experience, the company specializes in temporary, permanent, and international recruitment, while also offering human resources and outsourcing services tailored to the needs of businesses.