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Site Performance Manager

Finning11 days ago
Fort McMurray, AB
Senior Level
full_time

Top Benefits

Flexible option plan benefits with varying levels of coverage from day one
Matching pension contributions to help you save for the future
Matching share purchase program

About the role

Company:

Finning Canada

Worker Type:

Permanent

Position Overview:

Are you ready to lead performance at one of Canada’s top oilsands sites?

As the Site Performance Manager, you’ll be the driving force behind equipment optimization, customer satisfaction, and strategic collaboration. Working closely with Caterpillar and Finning teams, you’ll use data, insight, and leadership to improve fleet performance and deliver measurable results.

If you’re passionate about mining operations, customer partnerships, and continuous improvement, this is your opportunity to make a lasting impact!

Job Description:

  • Partner with Caterpillar and customer teams to improve KPIs such as mechanical availability and productivity.
  • Lead site performance initiatives using data trends and analytics.
  • Act as a strategic advisor on equipment selection, product support, and long-term fleet management.
  • Coordinate product issue resolution and ensure alignment with customer and Finning metrics.
  • Build and maintain strong relationships across customer departments including operations, engineering, maintenance, and procurement.
  • Represent Finning in all customer interactions, ensuring trust, transparency, and alignment with strategic goals.
  • Monitor site performance metrics, identify trends, and implement corrective actions.
  • Collaborate with Caterpillar and Finning teams on account recovery and performance improvement strategies.
  • Identify and generate leads for equipment, product support, and technology solutions.
  • Lead internal Finning initiatives to ensure product health and application best practices.
  • Use the Mining Account Plan to align site activities with long-term strategic goals.
  • Influence operational practices to meet quality, safety, and performance targets.

Qualifications:

  • 7 + years of progressive leadership experience in mining, service, or equipment operations.
  • College or university degree preferred; equivalent experience considered.
  • Strong background in Caterpillar equipment, product support, and warranty practices.
  • Experience working directly with mine site operations and executive-level stakeholders.
  • Deep understanding of mining cost-per-ton factors and equipment performance metrics.
  • Strong communication, relationship-building, and conflict resolution skills.
  • Proven ability to lead cross-functional teams and influence without direct authority.
  • Technical product expertise and familiarity with Finning’s operational structure.
  • Ability to analyze complex problems and develop innovative, data-driven solutions.

Note:

  • This position is based out of our CNRL field office location.
  • Permanent, full-time role.
  • Monday – Friday, 5x2 schedule.
  • Flexible option plan benefits with varying levels of coverage from day one.
  • Matching pension contributions to help you save for the future.
  • Matching share purchase program.
  • Employee Share Purchase Plan and RRSP options.
  • Paid vacation with an increasing allowance based on years of seniority.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Finning

Machinery Manufacturing
10,000+

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.

Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.

With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.

Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.

Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation. Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle. Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.

Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.