Location: In-house at Toronto Office

Company Overview

Abbott is a family-owned, B2B wholesale designer and distributor of home décor and giftware, proudly celebrating 75 years in business. We are renowned for our legacy of creativity, innovation, and customer-centric values, supplying thousands of independent retailers across North America. Our team enjoys a lively, fun atmosphere with social outings, picnics, lunchtime BBQs, and corporate yoga.

We’re seeking an Accounts Receivable Coordinator to join our Accounting team and support the day-to-day operations of our customer accounts. Reporting to the Head of Finance, with a key focus on assisting with credit and collections, maintaining strong client relationships, and helping maintain accurate account records. If you are detail-oriented, organized, and comfortable communicating with customers in a fast-paced environment, this is the perfect opportunity to grow your skills and contribute to a collaborative team.

Key Responsibilities

• Accounts Receivable Administration: Assist with oversight of customer account balances, ensuring invoice accuracy and supporting timely payment application.
• Credit and Collections: Support credit and collection activities by proactively contacting customers, addressing overdue balances while preserving strong customer relationships.
• Customer Communication and Support: Regular interaction with customers via phone and email to resolve outstanding balances, respond to inquiries, and address billing issues with professionalism and tact.
• ERP System and Data Management: Use of a computerized accounting system to manage customer data, apply payments, assist in tracking credit/debit notes, and support reporting requirements.
• Transaction Processing and Documentation: Handling of debit notes, credit notes, invoice adjustments, returns, and account corrections in compliance with company policy.
• Process Improvement: Identify and share solutions to streamline the AR cycle and enhance customer experience.
• Cross-Functional Collaboration: Collaborate with internal departments such as Sales, Customer Service, and Shipping to ensure accuracy and seamless issue resolution.

What You Bring

• 1 year of experience in an accounting or finance department with a focus on accounts receivable is required. This is a junior position.
• Completion of a college diploma or university degree in Business, Accounting, Finance, or a related field.
• Exceptional written and verbal communication skills, with the ability to engage professionally with customers, management, and internal teams.
• Strong proficiency in Microsoft Excel (intermediate) and Microsoft Office Suite.
• Previous experience with ERP systems.
• Comfortable managing multiple transactions accurately in a fast-paced, deadline-driven environment.
• A proactive approach to process improvement and problem-solving.
• Ability to multitask and adapt to last-minute requests in a dynamic environment.
• Bilingualism (French) is a plus.
• Knowledge of the home décor and giftware industry is an asset, but not required.

Assessment

Candidates selected will be required to complete an Accounting and Excel proficiency assessment.

How to Apply?

Please submit your resume to careers@abbottcollection.com

Abbott is committed to providing a barrier-free recruitment process. If you require accommodation during the application or interview process, please let us know.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted. Abbott is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.