HVAC Service Technician - Travel Required

About Us

Since 1991, ICE Western Sales has been a leader in the manufacturing of custom HVAC systems for global commercial and industrial markets. Operating from our cutting-edge, 5-acre facility in Calgary's South Foothills Industrial Park, we are driven by a commitment to innovation, safety, and exceptional service.

We are rapidly expanding and looking for skilled professionals who are passionate about their craft and want to grow with us.

Why Work with ICE Western?

• State-of-the-Art Facility: Modern equipment and advanced tools
• Global Reputation: Our HVAC systems are trusted worldwide
• Innovation-Driven Culture: Redefining industry standards
• Team-Oriented Environment: 190+ talented professionals

Position Overview: HVAC Service Technician

As an HVAC Service Technician, you’ll be responsible for testing, commissioning, and servicing our custom HVAC systems both in-house and at customer locations. You'll play a key role in ensuring top-quality performance and exceptional client satisfaction.

Key Responsibilities

• Test HVAC units to ensure full functionality prior to deployment
• Start-up and commission HVAC systems at client sites
• Troubleshoot and repair HVAC equipment, components, and electrical systems
• Build and maintain strong client relationships
• Train apprentices, customers, and site technicians on our systems
• Detect and repair refrigerant leaks; recharge systems as needed
• Perform pipe or tubing joint testing using pressure gauges
• Accurately read and interpret wiring diagrams
• Deliver excellent customer service while addressing concerns or inquiries
• Maintain accurate service records and documentation
• Other duties as assigned

Qualifications & Skills

• Certified Journeyman – Refrigeration (or equivalent)
• Alberta Gasfitter “A” or “B” Ticket (strong asset)
• Alberta Electrician Ticket (strong asset)
• Valid driver’s license with a clean abstract
• Canadian residency (required)
• Ability to travel within Canada and to the USA (valid passport required)
• Must pass pre-access drug/alcohol screening and background checks
• Strong time management, communication, and problem-solving skills
• Excellent reading, numeracy, and critical thinking abilities
• Proficient with computer systems and diagnostic tools

Work Environment & Schedule

• Indoors/outdoors in varying weather conditions
• Some work at heights, exposure to noise/dust
• Monday–Friday, Averaging hour agreement 44-hour week
• Occasional weekend work and extended hours during travel (up to 12 hours/day)
• No on-call shifts

Compensation & Benefits

• Health, Dental & Vision Coverage
• Paid Vacation
• Matching RRSP Program
• Educational Allowance
• Employee Assistance Program (EAP)
• Company Events & Recognition Programs
• Free On-Site Parking
• Paid Training & Professional Development
• All Safety Gear Provided

Additional Perks for Service Techs

• Fully Equipped Service Van
• Gas Card & Travel Credit Card
• Company Cell Phone & Laptop Provided
• No On-Call Schedule

Apply Today and Start Building a Stronger Future with ICE Western Sales.
Be part of a team that values innovation, excellence, and your personal growth.

ICE Western Sales is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.