Customer Service Representative
Top Benefits
About the role
Company Overview
Arrow Machine & Fabrication Group has been a leader in the machining and fabrication industry since 1923. With a commitment to innovation and excellence, we have continuously expanded our capabilities and are dedicated to turning our customers' visions into reality.
Summary
We are seeking a Customer Service Representative to join our dynamic team at Arrow Machine & Fabrication Group. In this role, you will be the first point of contact for our customers, providing exceptional service and support while contributing to our mission of delivering high-quality products and solutions.
Responsibilities
- Serve as the primary point of contact for customer inquiries and concerns.
- Provide accurate information about products and services to customers.
- Assist with order processing, including data entry and tracking.
- Upsell additional products or services based on customer needs.
- Analyze customer feedback to improve service delivery.
- Collaborate with team members to resolve issues promptly.
- Maintain accurate records of customer interactions and transactions.
Requirements
- Proven experience in customer service or a related field.
- Strong communication skills, both verbal and written.
- Ability to analyze customer needs and provide effective solutions.
- Bilingual skills (English/Spanish) are an asset but not required.
- Familiarity with data entry processes and software applications is preferred.
If you're ready to embark on an exciting journey with us at Arrow Machine & Fabrication Group, we invite you to apply today and help shape the future of our industry!
Job Type: Full-time
Pay: $21.45-$23.45 per hour
Expected hours: 40 per week
Additional pay:
- Bonus pay
Benefits:
- Dental care
- Extended health care
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
About Arrow Machine & Fabrication Group
Step into our world of opportunities! Our journey began in 1923 and since then, we've been on an exciting trajectory of growth in machining and fabrication. As pioneers in this industry, we've honed our skills and expanded our horizons, turning dreams into reality.
Join us if you are ready to be a part of a team that's been shaping the future of decades and shows no sign of slowing down. Your story could become an integral part of our enduring journey!!
Customer Service Representative
Top Benefits
About the role
Company Overview
Arrow Machine & Fabrication Group has been a leader in the machining and fabrication industry since 1923. With a commitment to innovation and excellence, we have continuously expanded our capabilities and are dedicated to turning our customers' visions into reality.
Summary
We are seeking a Customer Service Representative to join our dynamic team at Arrow Machine & Fabrication Group. In this role, you will be the first point of contact for our customers, providing exceptional service and support while contributing to our mission of delivering high-quality products and solutions.
Responsibilities
- Serve as the primary point of contact for customer inquiries and concerns.
- Provide accurate information about products and services to customers.
- Assist with order processing, including data entry and tracking.
- Upsell additional products or services based on customer needs.
- Analyze customer feedback to improve service delivery.
- Collaborate with team members to resolve issues promptly.
- Maintain accurate records of customer interactions and transactions.
Requirements
- Proven experience in customer service or a related field.
- Strong communication skills, both verbal and written.
- Ability to analyze customer needs and provide effective solutions.
- Bilingual skills (English/Spanish) are an asset but not required.
- Familiarity with data entry processes and software applications is preferred.
If you're ready to embark on an exciting journey with us at Arrow Machine & Fabrication Group, we invite you to apply today and help shape the future of our industry!
Job Type: Full-time
Pay: $21.45-$23.45 per hour
Expected hours: 40 per week
Additional pay:
- Bonus pay
Benefits:
- Dental care
- Extended health care
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
About Arrow Machine & Fabrication Group
Step into our world of opportunities! Our journey began in 1923 and since then, we've been on an exciting trajectory of growth in machining and fabrication. As pioneers in this industry, we've honed our skills and expanded our horizons, turning dreams into reality.
Join us if you are ready to be a part of a team that's been shaping the future of decades and shows no sign of slowing down. Your story could become an integral part of our enduring journey!!