Director of Operations
Top Benefits
About the role
Benefits:
-
Competitive salary
-
Health insurance
-
Opportunity for advancement
-
Training & development
Job Title: Director of Operations
Company: Complete Landscape – Langley/Surrey, BC
Website: www.completelandscapebc.com
Salary: $94,800 – $134,800 per year + performance-based bonuses (paid monthly and annually)
Job Type: Full-time, On-site
Experience Required: Minimum 5 years in landscape operations, including field leadership
Our Vision
We develop Canada’s best landscapers and build teams that lead the industry.
Our Mission
We want everyone to celebrate outdoors.
We bring consistency, pride, and beauty to every property — so you can celebrate outdoors.
About the Role
We’re hiring a Director of Operations to lead our growing maintenance division at Complete Landscape. This is a senior leadership position responsible for the success of all teams, systems, and customer relationships. You’ll build a high-performing division through accountability, systems thinking, and strong field experience.
This is not a remote position. You must lead from the front — coaching your team, visiting sites, and engaging with customers. We work better when we are together.
Key Responsibilities
Hire, train, schedule, and retain team members
Monitor job quality, foremen performance, and client satisfaction
Lead operational planning and resource allocation
Develop and maintain org charts, scorecards, and training systems
Analyze data to improve labor efficiency and reduce costs
Drive EOS, Jobber, and Lean systems
Oversee winter salting/plowing operations and fleet management
Conduct performance reviews, lead team huddles, and produce monthly reports
Attend site meetings and maintain strong client communication
Performance-Based Bonus Program
You’ll be eligible for the following bonuses based on the revenue you manage:
-
Monthly Under-Hour Bonus
Under budgeted hours - paid monthly -
Annual Customer Retention Bonus
Work Schedule & Expectations
- Hours: Minimum 50 hrs/week (typical: 7:00 a.m. – 5:00 p.m.)
- Winter: On-call availability for salting and plowing
- Evenings/Weekends: May require communication or site planning
- Location: Office/shop-based – must lead in-person
- Culture: Positive, can-do attitude with a focus on continuous improvement
What We Expect
No side work – 100% commitment to this role
Be early, prepared, and professional
Support the team and resolve issues on the ground
- No tolerance for disrespect, negativity, or unreliability
About RESA Canada, Inc
Director of Operations
Top Benefits
About the role
Benefits:
-
Competitive salary
-
Health insurance
-
Opportunity for advancement
-
Training & development
Job Title: Director of Operations
Company: Complete Landscape – Langley/Surrey, BC
Website: www.completelandscapebc.com
Salary: $94,800 – $134,800 per year + performance-based bonuses (paid monthly and annually)
Job Type: Full-time, On-site
Experience Required: Minimum 5 years in landscape operations, including field leadership
Our Vision
We develop Canada’s best landscapers and build teams that lead the industry.
Our Mission
We want everyone to celebrate outdoors.
We bring consistency, pride, and beauty to every property — so you can celebrate outdoors.
About the Role
We’re hiring a Director of Operations to lead our growing maintenance division at Complete Landscape. This is a senior leadership position responsible for the success of all teams, systems, and customer relationships. You’ll build a high-performing division through accountability, systems thinking, and strong field experience.
This is not a remote position. You must lead from the front — coaching your team, visiting sites, and engaging with customers. We work better when we are together.
Key Responsibilities
Hire, train, schedule, and retain team members
Monitor job quality, foremen performance, and client satisfaction
Lead operational planning and resource allocation
Develop and maintain org charts, scorecards, and training systems
Analyze data to improve labor efficiency and reduce costs
Drive EOS, Jobber, and Lean systems
Oversee winter salting/plowing operations and fleet management
Conduct performance reviews, lead team huddles, and produce monthly reports
Attend site meetings and maintain strong client communication
Performance-Based Bonus Program
You’ll be eligible for the following bonuses based on the revenue you manage:
-
Monthly Under-Hour Bonus
Under budgeted hours - paid monthly -
Annual Customer Retention Bonus
Work Schedule & Expectations
- Hours: Minimum 50 hrs/week (typical: 7:00 a.m. – 5:00 p.m.)
- Winter: On-call availability for salting and plowing
- Evenings/Weekends: May require communication or site planning
- Location: Office/shop-based – must lead in-person
- Culture: Positive, can-do attitude with a focus on continuous improvement
What We Expect
No side work – 100% commitment to this role
Be early, prepared, and professional
Support the team and resolve issues on the ground
- No tolerance for disrespect, negativity, or unreliability