Top Benefits
About the role
Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK. www.realstar.ca/ www.realstargroup.com/
The Office Assistant performs administrative duties and co-ordinates activities related to the management and rental operations. This role has a rotating schedule and will require you to work on weekends as well.
Administrative Duties
- Coordinate rent receipts and the preparation of bank deposits
- Ensure positive resident relations; write notices to residents
- Answer phones professionally
- Prepare petty cash invoices
- General filing duties
- Use computer and property management software system to record various transactions as required
Customer Service Responsibilities
- Greeting and interacting with residents and prospective residents in a customer friendly and professional manner
- Prompt response to resident issues and service requests (within 24 hours)
- Assist with resident events (i.e. Holiday parties, summer barbeques)
- Recognition of residents’ unique requirements (i.e. Long term residents)
- Promote a neighbourly community atmosphere (i.e. coordinate food drives, garage sales)
Skill Set Required
- Strong administration and organization skills
- Some computer and keyboarding skills
- Strong customer service skills
- Positive attitude towards learning and training
- Well-developed verbal communication skills
- Ability to display a professional/presentable appearance/attire
- Ability to work independently and with minimal supervision when carrying out day-to-day responsibilities
- Understanding of Life Safety, Fire Safety, and Emergency procedures
What we offer to employees
- Realstar is committed to providing a work-smart environment that supports learning, encourages teamwork and empowers individuals.
- Competitive salary paid out twice per month by direct deposit
- Employer paid benefits (Medical, vision care, life insurance, and dental)
- Recognition awards for years of service
- Opportunity for career development
- Annual holiday parties & and summer BBQ’s
- Extensive and ongoing training programs
To apply for this position please send resumes to careers@realstar.ca
We thank all those who apply, but only those selected for an interview will be contacted.
Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.
Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.
About Realstar
Since 1974, Realstar has been committed to excellence in every facet of multi-unit residential real estate. Its real estate investment arm, Realstar Properties Limited, is one of the largest owners of rental properties in Canada. It focuses on the acquisition of high-quality properties that offer both long-term stable income streams and capital appreciation. Whether purchasing a single property or a portfolio of properties, Realstar’s thorough market research, sharp financial analysis, and rigorous physical due diligence are the cornerstones of each transaction.
Realstar Management Partnership preserves and enhances the value of Realstar’s assets through a financially disciplined, service-oriented approach to asset and property management. Realstar also provides asset and property management services to large Canadian financial institutions and pension funds that recognize the importance of the broad value-enhancing approach Realstar brings to multi-unit residential portfolios. By combining state-of-the-art operating and financial reporting systems with a team of dedicated Resident Managers and engineering/property standards professionals, Realstar delivers superior results for its partners and clients, ensuring its 70,000+ residents enjoy clean, quiet, well-maintained homes.
Realstar’s commitment to excellence has enabled it to become a leading provider of quality rental accommodation from coast to coast in Canada.
FRPO Customer Service Award of Excellence: 2007, 2008, 2009, 2011, 2014
Top Benefits
About the role
Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK. www.realstar.ca/ www.realstargroup.com/
The Office Assistant performs administrative duties and co-ordinates activities related to the management and rental operations. This role has a rotating schedule and will require you to work on weekends as well.
Administrative Duties
- Coordinate rent receipts and the preparation of bank deposits
- Ensure positive resident relations; write notices to residents
- Answer phones professionally
- Prepare petty cash invoices
- General filing duties
- Use computer and property management software system to record various transactions as required
Customer Service Responsibilities
- Greeting and interacting with residents and prospective residents in a customer friendly and professional manner
- Prompt response to resident issues and service requests (within 24 hours)
- Assist with resident events (i.e. Holiday parties, summer barbeques)
- Recognition of residents’ unique requirements (i.e. Long term residents)
- Promote a neighbourly community atmosphere (i.e. coordinate food drives, garage sales)
Skill Set Required
- Strong administration and organization skills
- Some computer and keyboarding skills
- Strong customer service skills
- Positive attitude towards learning and training
- Well-developed verbal communication skills
- Ability to display a professional/presentable appearance/attire
- Ability to work independently and with minimal supervision when carrying out day-to-day responsibilities
- Understanding of Life Safety, Fire Safety, and Emergency procedures
What we offer to employees
- Realstar is committed to providing a work-smart environment that supports learning, encourages teamwork and empowers individuals.
- Competitive salary paid out twice per month by direct deposit
- Employer paid benefits (Medical, vision care, life insurance, and dental)
- Recognition awards for years of service
- Opportunity for career development
- Annual holiday parties & and summer BBQ’s
- Extensive and ongoing training programs
To apply for this position please send resumes to careers@realstar.ca
We thank all those who apply, but only those selected for an interview will be contacted.
Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.
Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.
About Realstar
Since 1974, Realstar has been committed to excellence in every facet of multi-unit residential real estate. Its real estate investment arm, Realstar Properties Limited, is one of the largest owners of rental properties in Canada. It focuses on the acquisition of high-quality properties that offer both long-term stable income streams and capital appreciation. Whether purchasing a single property or a portfolio of properties, Realstar’s thorough market research, sharp financial analysis, and rigorous physical due diligence are the cornerstones of each transaction.
Realstar Management Partnership preserves and enhances the value of Realstar’s assets through a financially disciplined, service-oriented approach to asset and property management. Realstar also provides asset and property management services to large Canadian financial institutions and pension funds that recognize the importance of the broad value-enhancing approach Realstar brings to multi-unit residential portfolios. By combining state-of-the-art operating and financial reporting systems with a team of dedicated Resident Managers and engineering/property standards professionals, Realstar delivers superior results for its partners and clients, ensuring its 70,000+ residents enjoy clean, quiet, well-maintained homes.
Realstar’s commitment to excellence has enabled it to become a leading provider of quality rental accommodation from coast to coast in Canada.
FRPO Customer Service Award of Excellence: 2007, 2008, 2009, 2011, 2014