Position: Part-Time Venue Office Assistant

Compensation: $20 – $22 per hour (based on experience)

Hours: 18–24 hours per week (primarily evenings and weekends)

Location: Roma’s Hospitality Centre – Mississauga, ON

Start Date: July – August 2025

About the Role:

Roma’s Hospitality Centre is a family-owned Italian event venue specializing in weddings, social celebrations, and corporate events. We’re looking for a friendly, organized, and service-focused individual to join our team in a part-time Venue Office Assistant role.

This is a support-focused position ideal for someone who enjoys administrative work, reception duties, and being part of a small, fast-paced hospitality team. You’ll be the first point of contact for many guests and vendors and play a key role in helping the office stay organized and efficient.

Key Responsibilities:

Client Coordination & Communication

• Provide general venue information and conduct in-person tours
• Respond to phone and email inquiries in a timely and professional manner
• Schedule appointments for coordinators
• Answer phones and direct calls appropriately
• Greet guests, vendors, and clients

Administrative & Operational Duties

• Accept client payments and issue receipts as needed
• Assist in maintaining a clean, conflict-free schedule across the calendar
• Assist with social media content as needed
• Keep office supplies stocked and organized
• Ensure all client forms, templates, and documents are printed, organized, and readily available for the office, general manager, and event staff
• Perform general clerical duties including filing, data entry, and maintaining accurate records
• Create and update quote templates and send client quotations promptly
• Be flexible and ready to step in wherever needed to support the small team
• Take on other administrative or office support tasks as assigned

Venue Support Duties:

• Open and/or close the venue when scheduled (keyholder duties with training)
• Ensure the venue is presentable and guest-ready at all times
• Report any issues related to cleanliness or setup
• Collaborate with the team to maintain high standards across the venue

What we’re looking for:

• Experience in a receptionist, office assistant, or hospitality support role
• Friendly and professional communication skills — in person, by phone, and email
• Strong organizational skills and attention to detail
• Ability to multitask and stay composed in a busy environment
• General familiarity with weddings, social functions, or corporate events
• Comfort working independently or as part of a small team
• Familiarity with European-style events or traditions is a plus

Requirements:

• Availability for evening and weekend shifts
• Strong verbal and written English skills
• Proficiency with Microsoft Word, Excel, and Outlook
• Legal eligibility to work in Canada
• Able to work on-site at our Mississauga location
• Comfortable with key holder duties (training provided)

Perks:

• Free on-site staff parking
• Complimentary beverages during shifts
• Occasional complimentary or leftover food from events

To Apply:

Please send your resume and a brief cover letter outlining your interest in the role to info@romashospitality.com with the subject line:

Part-Time Application – Venue Office Assistant

• In your cover letter, please include:
• Why you’re interested in working at a hospitality venue like Roma’s
• Any relevant experience in administrative, reception, or hospitality roles
• Your general availability (evenings/weekends)

Job Type: Part-time

Pay: $20.00-$22.00 per hour

Expected hours: 18 – 24 per week

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• Evening shift
• Every Weekend
• Weekends as needed

Work Location: In person