Job Title RQ00353 - Business Analyst - Senior Start Date 2025-08-07 Client Supply Ontario End Date 2026-04-03 Work Location: 525 University Avenue, Toronto, Ontario, Canada #Business Days: 251.00 Job Type Hybrid Hours Per Day Or Week 7.25 hours per day (5 Days) Must Haves

• 7+ years in requirements backlog management in an Agile methodologie
• 7+ years in business process modeling
• 7+ years in technical documentation
• 7+ years in requirements management
• 7+ years in stakeholder management
• 7+ years in business process modeling
• 7+ years in system analysis
• Agile methodologies
• Excellent communication Skills
• Excellent in problem-Solving
• 7+ years in technical documentation

Nice To Have

• 7+ years Identity and Authorization Management

Description Background Information:

• The Sr. Business Analyst will support the modernization of Ontario Health's identity management system. The role will help ensure that the project meets business objectives within aggressive timelines by supporting select operational and project tasks.
• Responsibilities:
• The Senior Business Analyst will support the design and implementation of the ONE ID 2.0 solution. This new phase will be used by broader healthcare systems and organizations, leveraging modern technology and standards for a SaaS product and managed service provider. Key responsibilities include supporting development of the product backlog and roadmap, project and support documentation, and solution evaluation. Additionally, the Senior Business Analyst will support the Team Lead in executing initiatives to operationalize ONE ID 2.0 and manage coexistence with ONE ID during the transition.

Desired Skills

• Knowledge and understanding of Identity and Authorization Management principles, concepts, policies, and practices.
• Experience with a wide range of methods, tools, and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
• Experience in structured, object oriented and agile methodologies for user requirements and business analysis.
• Experience developing performance measures for business analysis evaluation and subsequent follow-up.
• Requirements elicitation and relationship management with the business stakeholders and subject matter experts.
• Experience in requirements management tools/technologies such as Jira & Azure Dev Ops

Required Skills

• Experience conducting requirements gathering, developing documentation, including presentations, and briefing notes and conducting stakeholder engagement.
• Experience in conducting business analysis at varying levels of details, aligning with Project Management Methodology, Enterprise Architecture and Gating Process.
• High level of experience in developing processes for requirements gathering including but not limited to JAD sessions (Joint Application Development), interviews, mock-ups.
• Experience in business modelling; use case modelling; conceptual and logical data modelling; process and data flow modelling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
• Experience in project monitoring, problem solving and reporting.
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-ups.
• Awareness of emerging I&IT trends and technologies
• Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines

Evaluation Criteria

• Requirements Elicitation & Management.: 40 Points
• Documentation.: 30 Points
• Business Process Modeling.: 20 Points
• Identity, Authentication, Authorization Management.: 10 Points
• Total Capabilities Evaluation Criteria: 100 Points

Deliverables

• Backlog Management Support: Ensure the solution meets business objectives by maintaining accurate, high quality requirements over the course of the project
• Change Management: Inform development and implementation of the transition plan from current state to ONE ID 2.0.
• Documentation Support: Develop project artefacts, technical and client-facing documentation to keep partners informed and support solution rollout.
• Solution Evaluation: Assess vendor deliverables against stated requirements to assure solution quality.
• Stakeholder Engagement: Engaging with business and technical stakeholders, including clinicians, Ontario Health portfolios, vendors, and Ontario Health Teams (OHTs), to ensure alignment and facilitate integration.
• Business Process Modelling: Develop and refine business processes to support transition to and operation of ONE ID 2.0.

Notes Assignment Type: This position is currently listed as "Hybrid". The resource under this request will be required to work onsite as per Hiring Manager sole discretion.

Term: The term of this position is 251 Business Days, with an option to extend for an additional 251 days at Ontario Health's discretion. The resource will comply with Ontario Health policies and procedures. Ontario Health assets including laptops and related equipment cannot be removed from the province of Ontario without prior written approval from Ontario Health.

Location: Hybrid - 3 days onsite/2 days remote Public Sector Experience: No

Eligibility and Application Steps If you are enthusiastic about this exciting opportunity, we kindly request you to provide the following documents: hrsmss@smsoftconsulting.com

Without mandatory documents, we cannot submit a candidate.

• Updated Resume in word format (Mandatory)
• Skills Matrix and References (Mandatory)
• Expected hourly rate (Mandatory)
• Visa Status (Mandatory)
• LinkedIn ID (Mandatory)

Please only apply if you meet the qualifications mentioned above. Feel free to share with your network or tag someone who fits for this role! If you have any questions or need further clarification, feel free to call or text at (647) 408-1348.