Top Benefits
About the role
The Front Desk Agent is a key member of the Guest Services team, responsible for all aspects of the hotel guest's experience at Motel 6.
The Front Desk Agent should have a positive, professional and friendly attitude with a desire to deliver outstanding customer service to our guests.
Requirements:
- Willingness to deliver excellent customer service
- Ability to learn and effectively use various technology including computerized reservation system
- Excellent communication and time management skills
- Independent worker who can multi task effectively
- Ability to work in a fast-paced environment
- Excellent computer skills (tablets, printer, scanner...) including troubleshooting
Duties and Responsibilities
- Always greet guests in a friendly and professional manner
- Perform accurate check-ins and check-outs of guests
- Answer the telephone in a timely and professional manner
- Make reservations over the phone and in person
- Listening to guests’ concerns and resolving their issue in a timely manner
- Perform some housekeeping duties, including cleaning the lobby and doing laundry
- Verify revenue from all sources is accurately balanced (fix/follow up on any discrepancies)
- Perform end-of-day procedures, and compile daily reports
Languages
-
Written, spoken and reading proficiency in the English language
-
Any other spoken language is a plus
-
Valid form of transportation is a must
Job Types: Part Time/Full Time, Permanent
Hours: 24-40
Salary: $17.00 per hour / per experience can be negotiate
Must be available to work Weekends and Holidays.
Multiple shifts that you could be asked to cover:
Front Desk Shifts include:
- 7am-3pm
-3-pm-11pm
-11pm-7am
-7am-7pm
-7pm-7am
Laundry 12pm-8pm
COVID-19 considerations:
Hotel-specific protocols for Covid-19 are in place.
Job Types: Full-time, Permanent
Pay: From $18.00 per hour
Benefits:
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 12 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- On call
- Weekends as needed
Ability to commute/relocate:
- Huntsville, ON P1H 2P9: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
Work Location: In person
About Motel 6 / Studio 6
Motel 6 — An Iconic American Brand
The first Motel 6 opened in Santa Barbara, CA, in June 1962 and has been in continuous operation ever since. Fifty years later, Motel 6 has become synonymous with the economy lodging segment and is currently the largest owner/operator in the U.S. economy segment with more than 1,400 motels operating in 49 states and five Canadian provinces. The brand's assets are strategically located throughout the country — close to airports, freeways and other thoroughfares.
Motel 6 is supported by an experienced management team and a best-in-class operating platform, each committed to protect the brand's core business strategy — Save more for what you travel for®. The consistent, unwavering commitment to this brand positioning has successfully established Motel 6 as an iconic American brand.
G6 Hospitality owns, operates and franchises the iconic Motel 6 brand (www.motel6.com) as well as it's sister brand; Studio 6 Extended Stay (www.staystudio6.com). Headquartered in Dallas (Carrollton), Texas, G6 Hospitality employs more than 10,000 team members across the U.S. and Canada. Learn more at www.g6hospitality.com.
Top Benefits
About the role
The Front Desk Agent is a key member of the Guest Services team, responsible for all aspects of the hotel guest's experience at Motel 6.
The Front Desk Agent should have a positive, professional and friendly attitude with a desire to deliver outstanding customer service to our guests.
Requirements:
- Willingness to deliver excellent customer service
- Ability to learn and effectively use various technology including computerized reservation system
- Excellent communication and time management skills
- Independent worker who can multi task effectively
- Ability to work in a fast-paced environment
- Excellent computer skills (tablets, printer, scanner...) including troubleshooting
Duties and Responsibilities
- Always greet guests in a friendly and professional manner
- Perform accurate check-ins and check-outs of guests
- Answer the telephone in a timely and professional manner
- Make reservations over the phone and in person
- Listening to guests’ concerns and resolving their issue in a timely manner
- Perform some housekeeping duties, including cleaning the lobby and doing laundry
- Verify revenue from all sources is accurately balanced (fix/follow up on any discrepancies)
- Perform end-of-day procedures, and compile daily reports
Languages
-
Written, spoken and reading proficiency in the English language
-
Any other spoken language is a plus
-
Valid form of transportation is a must
Job Types: Part Time/Full Time, Permanent
Hours: 24-40
Salary: $17.00 per hour / per experience can be negotiate
Must be available to work Weekends and Holidays.
Multiple shifts that you could be asked to cover:
Front Desk Shifts include:
- 7am-3pm
-3-pm-11pm
-11pm-7am
-7am-7pm
-7pm-7am
Laundry 12pm-8pm
COVID-19 considerations:
Hotel-specific protocols for Covid-19 are in place.
Job Types: Full-time, Permanent
Pay: From $18.00 per hour
Benefits:
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 12 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- On call
- Weekends as needed
Ability to commute/relocate:
- Huntsville, ON P1H 2P9: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
Work Location: In person
About Motel 6 / Studio 6
Motel 6 — An Iconic American Brand
The first Motel 6 opened in Santa Barbara, CA, in June 1962 and has been in continuous operation ever since. Fifty years later, Motel 6 has become synonymous with the economy lodging segment and is currently the largest owner/operator in the U.S. economy segment with more than 1,400 motels operating in 49 states and five Canadian provinces. The brand's assets are strategically located throughout the country — close to airports, freeways and other thoroughfares.
Motel 6 is supported by an experienced management team and a best-in-class operating platform, each committed to protect the brand's core business strategy — Save more for what you travel for®. The consistent, unwavering commitment to this brand positioning has successfully established Motel 6 as an iconic American brand.
G6 Hospitality owns, operates and franchises the iconic Motel 6 brand (www.motel6.com) as well as it's sister brand; Studio 6 Extended Stay (www.staystudio6.com). Headquartered in Dallas (Carrollton), Texas, G6 Hospitality employs more than 10,000 team members across the U.S. and Canada. Learn more at www.g6hospitality.com.