Empowering lives, healing hearts, embracing future

The Senior Reimbursement Specialist is a key individual contributor and subject matter expert (SME) in reimbursement. This role standardizes reimbursement best practices, provides consultative direction on managing complex cases, and supports reimbursement-related projects and initiatives. The position supports program teams and Reimbursement Specialists through expert guidance, coaching, and training while developing and maintaining the Reimbursement Center of Excellence to ensure operational best practices across the NavieGo division.

What we offer (and why you’ll love it here!):

• Growth Opportunities: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
• Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.
• Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.
• What & Where: Toronto, Montreal or Moncton & Full-Time, Permanent
• Closing Date: August 12th, 2025

Why BioScript Solutions?

At BioScript, we're not just a company—we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?

Your Mission:

• Develop, implement, and maintain consistent reimbursement methodologies across the NavieGo division.
• Create and continuously update reimbursement resources and procedural guides to ensure alignment with industry standards and internal best practices.
• Serve as the reimbursement SME by providing consultative direction on managing complex reimbursement cases, monitoring trends, and sharing timely insights from on-the-ground experience.
• Design and lead refresher training workshops and coaching sessions to ensure continuous development in reimbursement practices, including assisting in the creation and delivery of training materials.
• Contribute to developing and maintaining the Reimbursement Centre of Excellence by standardizing processes and sharing expert insights with the team, troubleshooting issues, and refining workflows.
• Support commercialization initiatives by ensuring teams are equipped with up-to-date reimbursement resources and clear, actionable guidance.
• Streamline reimbursement workflows and reporting practices to maintain operational excellence and compliance with regulatory standards.
• Act as overflow support to the Advanced Resources Team (ART) by providing hands-on case management support for NavieGo Patient Support Programs as required.

What You Bring to the Table:

• Minimum of 3 years’ experience in a reimbursement role within patient support programs in the healthcare, pharmaceutical, or insurance industry.
• Deep understanding of public, private, and federal reimbursement processes across multiple therapeutic areas.
• Proven ability to manage complex reimbursement cases and provide consultative, hands-on support to team members.
• Strong communication skills with the ability to convey technical information clearly and effectively.
• Proven experience in developing and delivering impactful, engaging training programs that are clear and digestible, with the ability to adapt to learners’ unique needs.
• Proficiency in Microsoft tools and applications.
• Exceptional organizational skills and demonstrated ability to work independently.
• Commitment to continuous learning and staying updated on best practices in reimbursement.
• Bilingualism (English/French) is an asset.
• Detail-oriented with excellent problem-solving skills and a proactive mindset.
• Availability to work rotating shifts (Monday through Friday, covering 8 AM to 8 PM) as needed.

Compensation: At BioScript, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location.

We are committed to creating an inclusive and accessible work environment across Canada. In accordance with applicable provincial legislation, including Quebec’s Charter of the French Language, this job posting is provided in both French and English when required. For positions based in Quebec, French language proficiency is required to perform day-to-day duties. Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders.

We're proud to be an equal opportunity employer. As a people-centric organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and safe work environment where all team members can thrive as individuals. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.

We encourage and accept all applications, however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at recruitment@bioscript.ca.

Ready to make your mark? If you’re passionate about transforming ideas into extraordinary results and excited to join a forward-thinking team, we want to hear from you!

Job Type: Full-time

Work Location: On the road