Top Benefits
About the role
Position Summary:
We are seeking a highly organized and customer-focused Sales Coordinator to support our home sales process from first contact through final selections. This role involves working closely with customers, answering calls, assisting with product selections, making changes to floorplans, preparing quotes, and ensuring all information is accurately maintained in our systems.
Key Responsibilities:
- Serve as the first point of contact for customer inquiries by phone, email, or in-person
- Assist with scheduling and participating in customer meetings and showroom visits
- Help customers with selections of models, finishes, and upgrade packages
- Make updates and minor changes to floorplans in coordination with the design team
- Prepare and submit accurate sales quotes, selection sheets, and order forms
- Maintain and update records in the CRM, ensuring all customer interactions and data are logged
- Coordinate with internal teams to ensure selections and changes are clearly communicated and orders are processed properly
- Track customer follow-ups and key sales milestones to ensure timely service
- Prepare materials for sales meetings and assist with marketing and sales support tasks as needed
- Provide general administrative support to the sales team
Qualifications:
- 2+ years of experience in a sales, support, coordination, or customer service role (construction or modular housing experience is an asset)
- Strong communication and interpersonal skills
- High attention to detail and organizational ability
- Comfortable with customer-facing communication and problem-solving
- Strong computer skills, including Microsoft Office and CRM systems (e.g., HubSpot, Salesforce, Buildertrend, or similar)
- Experience reviewing and updating floorplans is a strong asset
- Ability to work in a fast-paced, team-oriented environment
Why Join Us:
Lake Country Modular is a growing leader in the modular and manufactured home space. We offer a professional, customer-driven environment with opportunities to grow and contribute meaningfully to the customer experience. Join a team that values quality, integrity, and innovation.
Job Type: Full-time
Pay: $53,211.68-$72,739.73 per year
Additional pay:
- Bonus pay
Benefits:
- Casual dress
- Extended health care
- Work from home
Schedule:
- Monday to Friday
- Weekends as needed
Language:
- English (preferred)
Work Location: In person
Expected start date: 2025-07-11
About Built Prefab
Built Prefab is a Kelowna based company that builds unique modular homes in as little as six months.
While Built Prefab's core business is building houses, it is extremely focused on developing and using tech in all parts of its business to improve the homebuilding experience.
A good example of Built Prefab's tech is the creation of its proprietary home configuration Build and Price tool, where you can select your home, your options and generate a full quote before talking to anyone.
Really it's taking the Amazon idea and stretching it to a new area of online buying, being the purchase and sale of new homes.
Built Prefab's ultimate goal is to get to a place where a customer can design a new home and "Buy it Now". Built Prefab's tech doesn't stop with the Build and Price tool, as the company offers full remote 3D design services where a customer and the company correspond online to complete the design, among other things.
Built Prefab uses modular construction and forward thinking building science. In addition to customers getting a sustainable healthy home, much of the construction is completed off site, which greatly reduces the number of trades at a home site, particularly of interest in the post-covid world.
Top Benefits
About the role
Position Summary:
We are seeking a highly organized and customer-focused Sales Coordinator to support our home sales process from first contact through final selections. This role involves working closely with customers, answering calls, assisting with product selections, making changes to floorplans, preparing quotes, and ensuring all information is accurately maintained in our systems.
Key Responsibilities:
- Serve as the first point of contact for customer inquiries by phone, email, or in-person
- Assist with scheduling and participating in customer meetings and showroom visits
- Help customers with selections of models, finishes, and upgrade packages
- Make updates and minor changes to floorplans in coordination with the design team
- Prepare and submit accurate sales quotes, selection sheets, and order forms
- Maintain and update records in the CRM, ensuring all customer interactions and data are logged
- Coordinate with internal teams to ensure selections and changes are clearly communicated and orders are processed properly
- Track customer follow-ups and key sales milestones to ensure timely service
- Prepare materials for sales meetings and assist with marketing and sales support tasks as needed
- Provide general administrative support to the sales team
Qualifications:
- 2+ years of experience in a sales, support, coordination, or customer service role (construction or modular housing experience is an asset)
- Strong communication and interpersonal skills
- High attention to detail and organizational ability
- Comfortable with customer-facing communication and problem-solving
- Strong computer skills, including Microsoft Office and CRM systems (e.g., HubSpot, Salesforce, Buildertrend, or similar)
- Experience reviewing and updating floorplans is a strong asset
- Ability to work in a fast-paced, team-oriented environment
Why Join Us:
Lake Country Modular is a growing leader in the modular and manufactured home space. We offer a professional, customer-driven environment with opportunities to grow and contribute meaningfully to the customer experience. Join a team that values quality, integrity, and innovation.
Job Type: Full-time
Pay: $53,211.68-$72,739.73 per year
Additional pay:
- Bonus pay
Benefits:
- Casual dress
- Extended health care
- Work from home
Schedule:
- Monday to Friday
- Weekends as needed
Language:
- English (preferred)
Work Location: In person
Expected start date: 2025-07-11
About Built Prefab
Built Prefab is a Kelowna based company that builds unique modular homes in as little as six months.
While Built Prefab's core business is building houses, it is extremely focused on developing and using tech in all parts of its business to improve the homebuilding experience.
A good example of Built Prefab's tech is the creation of its proprietary home configuration Build and Price tool, where you can select your home, your options and generate a full quote before talking to anyone.
Really it's taking the Amazon idea and stretching it to a new area of online buying, being the purchase and sale of new homes.
Built Prefab's ultimate goal is to get to a place where a customer can design a new home and "Buy it Now". Built Prefab's tech doesn't stop with the Build and Price tool, as the company offers full remote 3D design services where a customer and the company correspond online to complete the design, among other things.
Built Prefab uses modular construction and forward thinking building science. In addition to customers getting a sustainable healthy home, much of the construction is completed off site, which greatly reduces the number of trades at a home site, particularly of interest in the post-covid world.