Unit Clerk II (Medicine Health Services - Respirology)
About the role
Overview
Acts as part of a multi-disciplinary team, facilitating patient flow throughout the inpatient or clinic visit. This may involve booking, registration, preparing a patient for an examination and arranging post-visit follow-up. Acts as receptionist and performs clerical duties including data entry as related to ANSOS and CCIS. In addition, maintains statistical information for various patient care areas within the Health Services. Relates to patient and their families in a professional and courteous manner and interacts collaboratively with the multi-disciplinary staff to provide patient centered care.
Education
- Minimum Grade 12 or equivalent educational preparation.
- Post secondary education preferred.
- Training related to office administration/office coordination.
Qualifications
- 2 years of relevant recent clerical experience required.
- Demonstrated knowledge of procedures, terminology and equipment in medicine/ respirology/
oncology services preferred.
- Knowledge of ADT, Powerchart, Teletracking, PTAC systems preferred.
- Excellent customer service skills.
- Demonstrated ability to type a minimum of 35-45 wpm.
- Computer literacy required; demonstrated knowledge of Microsoft Office Suite (including Word, Excel, Outlook).
- Demonstrates tact, diplomacy, and discretion in matters related to patients, staff and hospital affairs
- Excellent interpersonal and communication skills both verbal and written.
- Demonstrated ability to work independently and as part of a multi-disciplinary team in an extremely
fast-paced environment.
- Evidence of ongoing education (e.g. seminars, workshops).
- Demonstrated excellent organizational skills and attention to detail while providing high standards
of accuracy and efficiency.
- Demonstrated knowledge of Body Substance Precautions and Back Awareness training.
- Will be expected to work in all areas of respiratory, oncology and medicine areas.
- Excellent and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) (formerly Toronto East General Hospital) agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient andstaff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for practicing the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
About Michael Garron Hospital
Nestled in the heart of East Toronto, Michael Garron Hospital (MGH) is a vibrant community teaching hospital serving more than 400,000 people in 22 distinct neighbourhoods. For more than 90 years, MGH has delivered high-quality, patient-centred healthcare services to families along the continuum of care, from welcoming a new life to facing end-of-life.
MGH is a full-service hospital with strong community and research partners. MGH is a proud member of East Toronto Health Partners, the Ontario Health Team serving East Toronto.
In 2010, MGH was the first hospital to make the Great Place to Work Institute's best workplaces in Canada list. More recently, MGH was named one of Greater Toronto's Top Employers for 2023. A benchmark for workplace best practices, this is the sixth consecutive year the hospital has received this recognition.
Social Media Community Guidelines: We welcome discussion on our social media platforms and encourage users to engage in a kind and considerate way.
In order to keep our social media platforms a safe space, we ask users to follow these guidelines: tehn.ca/SocialMedia.
Unit Clerk II (Medicine Health Services - Respirology)
About the role
Overview
Acts as part of a multi-disciplinary team, facilitating patient flow throughout the inpatient or clinic visit. This may involve booking, registration, preparing a patient for an examination and arranging post-visit follow-up. Acts as receptionist and performs clerical duties including data entry as related to ANSOS and CCIS. In addition, maintains statistical information for various patient care areas within the Health Services. Relates to patient and their families in a professional and courteous manner and interacts collaboratively with the multi-disciplinary staff to provide patient centered care.
Education
- Minimum Grade 12 or equivalent educational preparation.
- Post secondary education preferred.
- Training related to office administration/office coordination.
Qualifications
- 2 years of relevant recent clerical experience required.
- Demonstrated knowledge of procedures, terminology and equipment in medicine/ respirology/
oncology services preferred.
- Knowledge of ADT, Powerchart, Teletracking, PTAC systems preferred.
- Excellent customer service skills.
- Demonstrated ability to type a minimum of 35-45 wpm.
- Computer literacy required; demonstrated knowledge of Microsoft Office Suite (including Word, Excel, Outlook).
- Demonstrates tact, diplomacy, and discretion in matters related to patients, staff and hospital affairs
- Excellent interpersonal and communication skills both verbal and written.
- Demonstrated ability to work independently and as part of a multi-disciplinary team in an extremely
fast-paced environment.
- Evidence of ongoing education (e.g. seminars, workshops).
- Demonstrated excellent organizational skills and attention to detail while providing high standards
of accuracy and efficiency.
- Demonstrated knowledge of Body Substance Precautions and Back Awareness training.
- Will be expected to work in all areas of respiratory, oncology and medicine areas.
- Excellent and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) (formerly Toronto East General Hospital) agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient andstaff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for practicing the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
About Michael Garron Hospital
Nestled in the heart of East Toronto, Michael Garron Hospital (MGH) is a vibrant community teaching hospital serving more than 400,000 people in 22 distinct neighbourhoods. For more than 90 years, MGH has delivered high-quality, patient-centred healthcare services to families along the continuum of care, from welcoming a new life to facing end-of-life.
MGH is a full-service hospital with strong community and research partners. MGH is a proud member of East Toronto Health Partners, the Ontario Health Team serving East Toronto.
In 2010, MGH was the first hospital to make the Great Place to Work Institute's best workplaces in Canada list. More recently, MGH was named one of Greater Toronto's Top Employers for 2023. A benchmark for workplace best practices, this is the sixth consecutive year the hospital has received this recognition.
Social Media Community Guidelines: We welcome discussion on our social media platforms and encourage users to engage in a kind and considerate way.
In order to keep our social media platforms a safe space, we ask users to follow these guidelines: tehn.ca/SocialMedia.