About the role
Brandt is currently seeking a Product Support Representative located in Moncton. This position will support either our Agriculture and Construction & Forestry divisions or our Transportation division.
This position is responsible for placing customer orders throughout our network of locations spanning from coast to coast. Brandt has a rigorous and comprehensive training program to educate on products, terminology, and techniques necessary to succeed in this position. The ideal candidate will be tech savvy and have the ability to quickly adapt to multiple web applications and technical programs and resources. Fluency in both French and English is a requirement.
Note: This position is for the evening shift (8:00 PM - 6:00 AM).
Duties & Responsibilities
- Provide pricing and inventory shipping times to customers
- Assisting customers by navigating multiple parts lookup programs
- Providing assistance for other Brandt field staff members
- Dealing with multiple vendors to provide the customers with various options
- Continuous training to maintain the highest level of service
- Assisting other departments to achieve a harmonious working environment
- Various other duties as assigned
#LI-onsite
Required Skills
- Previous industry experience is considered an asset but not necessary
- Experience with technical programs
- Recent graduates are welcomed and encouraged to apply
- Superior customer service skills
- Well versed in all Microsoft applications
- Understanding of working in a group environment
- Strong written and verbal communication skills
- Ability to adapt to multiple parts and inventory programs
About Brandt Group of Companies
The Brandt Group of Companies — headquartered in Regina, Saskatchewan, Canada – is a privately owned manufacturing and distribution company that serves a growing international audience in industries such as agriculture, construction, forestry, rail, mining, steel, transportation, material handling, and energy. The company has 6000+ employees and more than 180 locations in Canada, USA, Australia, and New Zealand. Brandt is one of Canada’s largest privately owned companies and is among an elite group of Platinum Club members of Canada’s Best Managed Companies.
Le Groupe d'entreprises Brandt, dont le siège social est situé à Regina, Saskatchewan, Canada, est une entreprise privée de fabrication et de distribution qui dessert un public international croissant dans des secteurs tels que l'agriculture, la construction, la foresterie, le rail, les mines, l'acier, le transport, la manutention et l'énergie. L’entreprise compte plus de 6000 employés et plus de 180 sites au Canada, aux États-Unis, en Australie et en Nouvelle-Zélande. Brandt est l'une des plus grandes entreprises privées du Canada et fait partie du groupe d'élite des membres du Club Platine des sociétés les mieux gérées du Canada.
About the role
Brandt is currently seeking a Product Support Representative located in Moncton. This position will support either our Agriculture and Construction & Forestry divisions or our Transportation division.
This position is responsible for placing customer orders throughout our network of locations spanning from coast to coast. Brandt has a rigorous and comprehensive training program to educate on products, terminology, and techniques necessary to succeed in this position. The ideal candidate will be tech savvy and have the ability to quickly adapt to multiple web applications and technical programs and resources. Fluency in both French and English is a requirement.
Note: This position is for the evening shift (8:00 PM - 6:00 AM).
Duties & Responsibilities
- Provide pricing and inventory shipping times to customers
- Assisting customers by navigating multiple parts lookup programs
- Providing assistance for other Brandt field staff members
- Dealing with multiple vendors to provide the customers with various options
- Continuous training to maintain the highest level of service
- Assisting other departments to achieve a harmonious working environment
- Various other duties as assigned
#LI-onsite
Required Skills
- Previous industry experience is considered an asset but not necessary
- Experience with technical programs
- Recent graduates are welcomed and encouraged to apply
- Superior customer service skills
- Well versed in all Microsoft applications
- Understanding of working in a group environment
- Strong written and verbal communication skills
- Ability to adapt to multiple parts and inventory programs
About Brandt Group of Companies
The Brandt Group of Companies — headquartered in Regina, Saskatchewan, Canada – is a privately owned manufacturing and distribution company that serves a growing international audience in industries such as agriculture, construction, forestry, rail, mining, steel, transportation, material handling, and energy. The company has 6000+ employees and more than 180 locations in Canada, USA, Australia, and New Zealand. Brandt is one of Canada’s largest privately owned companies and is among an elite group of Platinum Club members of Canada’s Best Managed Companies.
Le Groupe d'entreprises Brandt, dont le siège social est situé à Regina, Saskatchewan, Canada, est une entreprise privée de fabrication et de distribution qui dessert un public international croissant dans des secteurs tels que l'agriculture, la construction, la foresterie, le rail, les mines, l'acier, le transport, la manutention et l'énergie. L’entreprise compte plus de 6000 employés et plus de 180 sites au Canada, aux États-Unis, en Australie et en Nouvelle-Zélande. Brandt est l'une des plus grandes entreprises privées du Canada et fait partie du groupe d'élite des membres du Club Platine des sociétés les mieux gérées du Canada.