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Customer Service Specialist

Traveland RV16 days ago
Airdrie, AB
Senior Level

Top Benefits

Competitive hourly wage
Bonus commission structure based on performance
Supportive team environment

About the role

Customer Service Specialist

Are you a proactive communicator with a knack for customer service and sales support? Join our dynamic team as a Customer Service Specialist and play a key role in driving customer satisfaction and sales sucess.

Responsibilities:

  • Conduct outbound follow-up calls to leads and existing customers from our database (cold calling included)
  • Engage customers to assess interest in updating or purchasing new units
  • Schedule and confirm appointments for the sales team
  • Support the sales floor with Be-Back customers and manager CRM follow-up tasks
  • Handle lead management and maintain excellent customer communication

Qualifications:

  • Strong phone communication skills and a friendly, professional demeanor
  • Comfortable cold calling and appointment setting
  • Experience with CRM systems preferred
  • Organized, detail-oriented, and a team player

What We Offer:

  • Competitive hourly wage
  • Bonus commission structure based on performance
  • Supportive team environment and opportunities for growth

Interested? Apply today and become a key part of our customer experience and sales support team!

About Traveland RV

201-500

Traveland RV is family-owned and operated and is one of the largest RV dealers in Canada. We have locations in Langley, Kelowna, Duncan BC, Airdrie, Grande Prairie AB, and Saskatoon SK. We are a growing company that can offer growth and possibilities to the right candidate.

Are you looking for more than “just a job”? Then join our Traveland RV family and have a rewarding career!