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FRASER VALLEY REGIONAL LIBRARY logo

Library Services-CSA1

Chilliwack, BC
$31 - $32/hour
Mid Level
part_time

About the role

Date closed: July 19, 2025

Job Type: Temporary

Affiliation: CUPE

Location: Sardis Library

Weekly Hours: 33

Schedule: Tues 8:30 am to 4:00 pm; Wed 3:00 pm to 8:00 pm; Thurs 12:30 pm to 8:00 pm; Fri 9:30 am to 5:00 pm; Sat 9:30 am to 5:00 pm

Job Start Date: July 22, 2025

Job End Date: Oct 14, 2025

Pay Grade: 5

Min Wage: $31.69 hourly

Max Wage: $32.44 hourly

THE POSITION:
Under the direction of the Librarian 3, Library Supervisor 1, 2, 3 and 4 or their designate, the Customer Services Assistant 1 provides exceptional customer service and performs duties necessary for efficient library operations.

HERE IS WHAT YOU CAN BRING:

  • Demonstrated proficiency in customer service skills.
  • Strong problem-solving skills required to interpret customer’s needs and offer solutions and alternatives.
  • Ability to adapt quickly to changing situations and think on your feet.
  • A broad interest in a variety of genres/authors.
  • Demonstrated ability to use a computer including email, word processing, database searching and familiarity with automated library systems.
  • Demonstrated proficiency and interest in using a variety of related digital devices.
  • Ability to work independently and as part of a team.
  • Strong interpersonal, oral and written communication skills.
  • Ability to perform tasks with a high degree of accuracy and attention to detail.
  • Accurate keyboarding skills of 30 wpm.
  • Physical ability to perform the duties of the position.
  • Aptitude and ability to perform basic troubleshooting of software and hardware.

POSITION REQUIREMENTS:

  1. Completion of the following courses, or other equivalent courses from recognized institutions with library technician programs:

UFV: two out of three of the following:

  • LIBT 100: Introduction to Libraries
  • LIBT 140: Library Public Services
  • LIBT 145: Online Searching

Or alternately,

Langara: two out of three of the following:

  • LIBR 1120: Philosophy and Functions
  • LIBR 2416: Reference Resources and Services
  • LIBR 1111: Online Search and Information Handling
  1. Up to six months work related and on the job experience.

  2. Criminal Record check is required.

Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working environment that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.

About FRASER VALLEY REGIONAL LIBRARY

Entertainment Providers
201-500

Established in 1930, FVRL was the first of its kind in North America. Today it is the largest public library system in British Columbia, with 25 community libraries serving over 700,000 people in its service area.