About the role
Taylor Automotive Group is looking for a Receptionist
The Receptionist is the first point of contact for customers at the dealership. This key position is responsible for answering phones, greeting customers, and other administrative functions as assigned. The Receptionist will be passionate about creating a positive first impression.
The Receptionist is excellent at multi-tasking and is able to answer phones promptly and then return to prior task once the call is complete. Their strongest capabilities include being organized and reliable while continuously working to create a welcoming environment for customers.
Administrative procedures are always followed appropriately by the Receptionist. Professional attire and grooming is required at all times.
As a dealership can be a high-pressure environment, the Receptionist is able to work under pressure and keep a calm and positive body language to reassure customers.
Position is currently located at Taylor Toyota, 1743 Main Street N. Moose Jaw
The Details
Welcoming to customers by phone and in person
- Pleasant and friendly disposition.
- Excellent written & oral communication skills.
- Demonstrates excellent telephone demeanor and ability to accurately record messages and information.
- Able to stay calm and focused under all circumstances delivering exceptional service to customers
Develop strong relationships with customers and team members:
- Greet customers in a prompt, friendly and courteous manner.
- Listen to customer needs and take appropriate action.
- Team-oriented and enjoys working with others towards a common goal.
Commit to the Group
- Stay up-to-date on the dealership training programs.
- Be a champion for delivering excellent service at all times.
- Actively maintain the cleanliness of personal and team workspaces.
- Maintain a professional appearance.
Specific Skills
- Excellent interpersonal skills with a positive and engaging attitude.
- Excellent verbal communication, in person and on the telephone..
- Excellent customer service skills including superb telephone demeanor with active listening.
- Organized with an attention to detail and strong ability to prioritize.
- Flexible and open to change; initiative to take on special tasks as needed.
- Basic computer skills.
- Must be proficient with Excel and other Microsoft Office programs.
Education & Experience
- High School Diploma (or Equivalent).
- Experience in reception and/or customer service would be an asset.
- Available to work evening and weekend shifts as scheduled.
About the role
Taylor Automotive Group is looking for a Receptionist
The Receptionist is the first point of contact for customers at the dealership. This key position is responsible for answering phones, greeting customers, and other administrative functions as assigned. The Receptionist will be passionate about creating a positive first impression.
The Receptionist is excellent at multi-tasking and is able to answer phones promptly and then return to prior task once the call is complete. Their strongest capabilities include being organized and reliable while continuously working to create a welcoming environment for customers.
Administrative procedures are always followed appropriately by the Receptionist. Professional attire and grooming is required at all times.
As a dealership can be a high-pressure environment, the Receptionist is able to work under pressure and keep a calm and positive body language to reassure customers.
Position is currently located at Taylor Toyota, 1743 Main Street N. Moose Jaw
The Details
Welcoming to customers by phone and in person
- Pleasant and friendly disposition.
- Excellent written & oral communication skills.
- Demonstrates excellent telephone demeanor and ability to accurately record messages and information.
- Able to stay calm and focused under all circumstances delivering exceptional service to customers
Develop strong relationships with customers and team members:
- Greet customers in a prompt, friendly and courteous manner.
- Listen to customer needs and take appropriate action.
- Team-oriented and enjoys working with others towards a common goal.
Commit to the Group
- Stay up-to-date on the dealership training programs.
- Be a champion for delivering excellent service at all times.
- Actively maintain the cleanliness of personal and team workspaces.
- Maintain a professional appearance.
Specific Skills
- Excellent interpersonal skills with a positive and engaging attitude.
- Excellent verbal communication, in person and on the telephone..
- Excellent customer service skills including superb telephone demeanor with active listening.
- Organized with an attention to detail and strong ability to prioritize.
- Flexible and open to change; initiative to take on special tasks as needed.
- Basic computer skills.
- Must be proficient with Excel and other Microsoft Office programs.
Education & Experience
- High School Diploma (or Equivalent).
- Experience in reception and/or customer service would be an asset.
- Available to work evening and weekend shifts as scheduled.