Are you a brilliant multitasker who can juggle priorities while providing excellent customer service? Do people call you a miracle worker? Do you just ‘get it done!’ no matter what the ‘it’ is? Then sending On Side an application needs to be at the top of your list of things to get done!

Administrative Assistants, or as we call them at On Side, "Project Administrators" are the MVP’s that Project Teams lean on to get every last detail right. So that a project can go from ‘literal disaster’ to ‘what disaster?’ PA’s have their fingers on the pulse of the company and have a reach that extends from the front lines to the back office. Wickedly organized and up for anything a day in the life of a PA is never dull.

Project Administrators are responsible for:

• Overcommunicating, PA’s make sure no one feels left out! Both external and internal customers are top of mind and always know what’s going on. If this were a game show you’d be the ‘call a friend’ friend.
• Documentation (what we used to call paperwork) this is where your attention to detail comes in:
• Collecting it
• Verifying it
• Certifying it
• Filing it (and finding it again later…)
• Making a wide variety of friends! PA’s have friends in Accounts Receivables, Payables, Operations, Scheduling, the list goes on.
• Knowing what’s appropriate to share and what’s not. We are working with people’s personal details. Confidentiality and discretion are key to keeping our customers trust.
• Maintaining order. Disaster projects are, well, disasters. PA’s make sure everything runs smoothly so life can resume, and the world can start turning again. No pressure.

What you bring:

• A positive, ‘can do’ attitude!
• A background providing excellent customer service.
• Proficiency using Microsoft Office, including Teams, Outlook, Excel and Word.
• Tech savviness you’re usually the one people come to with questions about their phone apps and computers don’t scare you.
• The ability to pick up software intricacies quickly with little training.
• A talent for efficient workflow management
• Knowledgeable in construction and restoration industry terms
• Administrative expertise.
• Clean criminal record

Of Note:

• Salary estimates provided in this job posting encompass all locations. Total compensation will be discussed at time of interview and determined by factors such as region, branch size, experience, and education.
• This is an in branch position. The successful candidate will be required to work from the branch Monday-Friday.

What’s in it for you?

We’re an established company in a growing industry and we need awesome people! We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we’re able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Get on our side!

Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry, this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn’t wait for an invitation, but we’re in the business of dealing with party crashers, and we’ve done it for over 40 years!

We have branches from Victoria, BC to St. John’s, Newfoundland and (almost) everywhere in between. Our fantastic team of over 2,000 employees stretches far and wide across Canada, and we’re growing—YOU could be the next great addition!

Job Type: Full-time

Pay: $45,000.00-$55,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• This role has a high volume fluctuating work load. How do you shift between priorities and maintain a work flow?
• How do you approach working with people who have different communication styles than your own?
• Tell us about any Restoration or Construction knowledge that will help you in this role!
• Can you share an example of when you had to collaborate closely with multiple internal teams or departments to successfully complete a complex task or project?
• How would you describe your approach and ability when it comes to learning and becoming proficient in new software programs or digital systems?
• This role requires a strong proficiency in MS office. Please rank your skill set (1-10) while providing a brief explanation for your rating

Work Location: In person