Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

JOB SUMMARY:

The Housing Financial Coordinator is responsible for overseeing the financial health of the Employee Housing team, driving the delinquency and bad debt program, and managing financial processes across the enterprise. This role ensures compliance with financial policies, collaborates with internal and external stakeholders, and supports day-to-day operations within the Employee Housing portfolio. The coordinator will provide exceptional customer service and maintain process alignment through standardized best practices.

JOB RESPONSIBILITIES:

• Collaborate with internal and external stakeholders to create policy and process alignment for Employee Housing based on an enterprise-wide strategy.
• Manage and deliver standardized best practices across the enterprise to ensure operational consistency and financial health.
• Drive the delinquency and bad debt program for the Employee Housing department, including end-to-end processes for residents and internal stakeholders.
• Oversee collection efforts and implement strategies to minimize bad debt across the housing portfolio.
• Audit, track, and report daily on the financial performance of regional operations within the Employee Housing portfolio.
• Ensure the financial health of housing operations through regular analysis and reporting of key metrics.
• Provide excellent customer service by managing resident financial accounts and resolving issues through the case management system.
• Address housing service tickets promptly and ensure clear communication regarding financial obligations and policies.
• Serve as a back-up database administrator for the StarRez Housing Database system, maintaining in-depth knowledge of its processes and procedures.
• Develop and implement operational training for the department and stakeholders related to StarRez functionality and procedures.
• Support day-to-day housing operations, including bed allocations, offers, placements, revenue management, and performance metrics, particularly during high-volume periods.
• Ensure accurate data entry and adherence to financial and operational processes for Employee Housing.
• Maintain compliance with established procedures and contribute to ongoing process improvements.

JOB REQUIREMENTS:

• University/College Degree in Finance, Business Administration, or related field preferred
• 1-3 years of experience in financial coordination, preferable within housing or property management
• Experience with auditing, data-entry
• Proficient computer skills, especially Excel, Teams, and PowerPoint
• Experience with StarRez or similar housing management system is a plus
• English - strong written and verbal mandatory
• Strong communication, problem-solving, and customer service skills
• Ability to work independently and collaboratively in a fast-paced environment

The expected Total Compensation for this role is $20.74/hr - $25.40/hr. Individual compensation decisions are based on a variety of factors.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Employees can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 508995
Reference Date: 06/04/2025
Job Code Function: Employee Housing