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Varian, a Siemens Healthineers Company logo

Field Service Representative - Lab Diagnostics

Remote
Canada
CA$60,900 - CA$110,900/year
Mid Level
full_time

Top Benefits

Competitive total compensation package
Variety of health and wellness benefits
Paid time off

About the role

Join us in pioneering breakthroughs in healthcare. For everyone. Everyw Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Field Service Representative- Eastern Ontario

Come and join our global team as a Field Service Representative (Lab Diagnostics) working with our hospital diagnostic laboratory equipment, reporting to the Regional Service Manager, this role will execute all service activities assigned in an adequate and appropriate manner. This is a remote role, based in Eastern Ontario requiring extensive travel to support our customer needs.

As a Field Service Representative (FSR) you will be responsible for:

  • Installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Lab Diagnostic equipment at customer sites with minimal supervision.
  • Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
  • Managing financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
  • Company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
  • Establishing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

This position may suit you best if what is below sounds appealing to you, in addition to wanting to develop your career with Healthineers.

  • Able to multitask and work in a fast-paced environment
  • Accurate and displays strong attention to detail
  • Demonstrates ownership and accountability
  • Exceptional communication skills
  • Excellent planning, critical thinking and time management skills

Required skills to have for the success of this role:

  • Biomedical Technology/Electronics or Electrical Electronics Technologist or equivalent diploma
  • 2+ years technical field service experience needed
  • Strong mechanical and technical ability and experience
  • Solid computer skills with understanding of IT and Networking
  • Consistent customer-centric mindset
  • Organization, prioritization, and time management mastery
  • Critical thinking and problem-solving abilities under pressure
  • Valid driver’s license
  • Must have valid passport
  • Clearance to travel domestically and internationally for training purposes (without restrictions)

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everyw Sustainably.

To find out more about Siemens Healthineers' businesses, please visit our company page at Siemens Healthineers Canada .

The annual base pay for this position is:

Min $60,900 - Max 110,900

Base pay offered may vary depending on job-related knowledge, skills, and experience. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay.

This information is provided per the required laws and regulations. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.

Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SIN) Criminal background checks, Immunizations and Annual TB testing Healthcare training.

Equal Employment Opportunity Statement: Siemens Healthineers is committed to creating a diverse environment and is proud to be an equal opportunity employer. While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Accessibility: Siemens Healthineers is committed to excellence in serving all employees and customers, including people with disabilities. Siemens Healthineers will strive to ensure that policies and procedures established with respect to the provisions of its goods and services to persons with disabilities are consistent with the principles of dignity, independence, integration and equal opportunity as provided in the Accessibilities for Ontarians with Disabilities Act, 2005. Siemens Healthineers will continue to attempt to meet the needs of all its customers, including but not limited to persons with disabilities, in an effective and timely manner.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here . If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com . Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.

By submitting personal information to Siemens Healthineers or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice here .

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

About Varian, a Siemens Healthineers Company

Medical Equipment Manufacturing
5001-10,000

Imagine a world without fear of cancer. We do, every day. Varian, a Siemens Healthineers Company, is the world’s leading manufacturer of medical devices and software for treating and managing cancer. For more than 70 years, we have developed, built, and delivered innovative cancer care technologies and solutions for our clinical partners around the globe to help them treat millions of patients each year.

Taking an Intelligent Cancer Care approach, we are harnessing advanced technologies like artificial intelligence, machine learning, and data analytics to advance cancer treatment and expand access to care to help patients become survivors.

At Varian, we believe a diverse and inclusive workplace is the catalyst for innovation and advancement in cancer care. That's why we work hard to create an environment that truly inspires all of our employees around the globe. Together, we foster personal growth, reward ingenuity, celebrate diversity, and build an inclusive community where everyone can belong. We value different perspectives and treat everyone with dignity, respect, and equity.

We bring together the world's best talent to realize our vision of a world without fear of cancer. We work passionately to develop and deliver easy-to-use, efficient oncology solutions and push the boundaries of what’s possible in healthcare to help improve the quality of outcomes, enable access to care, advance cancer treatment, and accelerate the path from diagnosis, to therapy, to survivorship. Because for cancer patients everywhere, their fight is our fight.

When you join Varian, you become part of a global network of innovative and inspired minds working together to pioneer breakthroughs in healthcare. For everyone. Everywhere.