About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
We are looking for a Manager, Airports Transformation. The position will report to the Director, Airports Transformation.
The Manager, Airports Transformation oversees the management and execution of all assigned initiatives tied to the Airports 2030 vision. Responsible for successfully delivering initiative work and establishing strong collaborative working relationships with cross-functional working group members. Manages the planning, design, and implementation of improvement activities for their assigned workstream(s). Ensures timelines, business requirements, risks, budget, resources and scope are managed according to initiative objectives. Creates a positive and collaborate environment for employees to foster lean thinking and resulting actions.
Responsibilities:
- Minimum of 5 years of experience leading improvement initiatives and delivering measurable benefits, in a project management capacity.
- Strong project management skills, with the ability to drive initiatives through execution.
- Experience in airline or airport operations is considered a strong asset.
- Bachelor’s degree in Business Administration, Engineering, or a related field with a project management focus.
- Ability to cultivate strong collaborative working relationships and viewed as credible.
- Strong project management capabilities.
- Effective communication skills and ability to influence without authority and persuade others to action.
- Experience driving process improvement / lean strategies across different areas and business processes.
- Effective organizational skills and an aptitude for managing the pace of change.
- Analytical skills and a passion for delivering results.
- Familiar with Lean & Six Sigma Concepts
- Ability to travel up to 25% of the time, primarily within Canada.
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Qualifications
- Drive the execution of the 2030 vision for Airports branch, ensuring alignment across a cross-functional working group (including IDD, CRE, Brand, and Finance) focused on delivering committed productivity, On-time performance (OTP), and Net Promoter Score (NPS) benefits.
- Collaborate with business leaders to define project goals and align project objectives with vision priorities.
- Translate business needs into clear project scopes, deliverables, and schedules, ensuring alignment with Lean principles and best practices.
- Lead the planning, execution, monitoring, and closure of assigned projects or workstreams within the Airport 2030 program, in coordination with IDD, CRE, and other key stakeholders, ensuring delivery within scope, time, and budget constraints.
- Develop detailed project plans, resource estimates, and schedules; coordinate team activities to meet milestones and deliverables.
- Manage project lifecycle approvals, including initiation, charter development, execution, and post-implementation reviews.
- Serve as the primary point of contact for project stakeholders, facilitating working group sessions and managing expectations throughout the project lifecycle.
- Organize and lead working group meetings, steering committee updates, and cross-functional workshops to ensure transparency and alignment.
- Develop and present business cases and project status reports to support decision-making and secure necessary approvals.
- Proactively identify project risks and issues; develop and implement mitigation plans to minimize impact on project objectives.
- Facilitate problem-solving sessions and escalate critical issues to senior leadership as required to ensure timely resolution.
- Oversee change management activities to ensure successful adoption of new processes and improvements.
- Ensure documentation of process changes and effective communication to all impacted stakeholders.
- Promote continuous improvement by integrating Lean Six Sigma, Agile, and PM methodologies into project execution.
- Facilitate workshops and collaborative sessions to drive innovation and process enhancements.
- Benchmark against industry best practices and incorporate relevant learnings into project plans and organizational processes.
- Track project performance against goals, timelines, and financial targets; provide regular updates to senior management.
- Maintain project documentation and databases to monitor progress, savings, and benefits realization.
- Serve as a change agent to engage frontline teams in improvement initiatives.
- Perform other duties as assigned by senior leadership to support organizational objectives.
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.
About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
We are looking for a Manager, Airports Transformation. The position will report to the Director, Airports Transformation.
The Manager, Airports Transformation oversees the management and execution of all assigned initiatives tied to the Airports 2030 vision. Responsible for successfully delivering initiative work and establishing strong collaborative working relationships with cross-functional working group members. Manages the planning, design, and implementation of improvement activities for their assigned workstream(s). Ensures timelines, business requirements, risks, budget, resources and scope are managed according to initiative objectives. Creates a positive and collaborate environment for employees to foster lean thinking and resulting actions.
Responsibilities:
- Minimum of 5 years of experience leading improvement initiatives and delivering measurable benefits, in a project management capacity.
- Strong project management skills, with the ability to drive initiatives through execution.
- Experience in airline or airport operations is considered a strong asset.
- Bachelor’s degree in Business Administration, Engineering, or a related field with a project management focus.
- Ability to cultivate strong collaborative working relationships and viewed as credible.
- Strong project management capabilities.
- Effective communication skills and ability to influence without authority and persuade others to action.
- Experience driving process improvement / lean strategies across different areas and business processes.
- Effective organizational skills and an aptitude for managing the pace of change.
- Analytical skills and a passion for delivering results.
- Familiar with Lean & Six Sigma Concepts
- Ability to travel up to 25% of the time, primarily within Canada.
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Qualifications
- Drive the execution of the 2030 vision for Airports branch, ensuring alignment across a cross-functional working group (including IDD, CRE, Brand, and Finance) focused on delivering committed productivity, On-time performance (OTP), and Net Promoter Score (NPS) benefits.
- Collaborate with business leaders to define project goals and align project objectives with vision priorities.
- Translate business needs into clear project scopes, deliverables, and schedules, ensuring alignment with Lean principles and best practices.
- Lead the planning, execution, monitoring, and closure of assigned projects or workstreams within the Airport 2030 program, in coordination with IDD, CRE, and other key stakeholders, ensuring delivery within scope, time, and budget constraints.
- Develop detailed project plans, resource estimates, and schedules; coordinate team activities to meet milestones and deliverables.
- Manage project lifecycle approvals, including initiation, charter development, execution, and post-implementation reviews.
- Serve as the primary point of contact for project stakeholders, facilitating working group sessions and managing expectations throughout the project lifecycle.
- Organize and lead working group meetings, steering committee updates, and cross-functional workshops to ensure transparency and alignment.
- Develop and present business cases and project status reports to support decision-making and secure necessary approvals.
- Proactively identify project risks and issues; develop and implement mitigation plans to minimize impact on project objectives.
- Facilitate problem-solving sessions and escalate critical issues to senior leadership as required to ensure timely resolution.
- Oversee change management activities to ensure successful adoption of new processes and improvements.
- Ensure documentation of process changes and effective communication to all impacted stakeholders.
- Promote continuous improvement by integrating Lean Six Sigma, Agile, and PM methodologies into project execution.
- Facilitate workshops and collaborative sessions to drive innovation and process enhancements.
- Benchmark against industry best practices and incorporate relevant learnings into project plans and organizational processes.
- Track project performance against goals, timelines, and financial targets; provide regular updates to senior management.
- Maintain project documentation and databases to monitor progress, savings, and benefits realization.
- Serve as a change agent to engage frontline teams in improvement initiatives.
- Perform other duties as assigned by senior leadership to support organizational objectives.
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.