About the role
Description As a Sr. Program Manager for team Canada, you will have an opportunity to work with one of Amazon’s fastest growing marketplaces, to help improve the customer experience within your program that allows Canadians to make more confident purchases. Program Leader will lead activities related to the Vendor Success Program (VSP) business that helps small vendors accelerate their growth on Amazon. Working with the senior leadership, you will be responsible for (a) the strategic growth byr analyzing topline, bottomline, customer experience metrics, and devising strategies to help VSP vendors grow their business, and (b) the thought leader on what new tools and ways of working is needed to deliver this vision.
As a Sr. Program Manager, you will use a combination of thought leadership, analytical skills, cross-functional partnership, business model analysis, and strategic thinking to innovate on behalf of our VSP vendors. You also have a proven track record of owning and delivering world-class experiences that raise-the-bar from an innovation, usability, and design perspective. Lastly, you deliver results in an ambiguous, fast-paced, dynamic business environment and are highly comfortable exercising fantastic judgment across a spectrum of highly diverse problems.
Key job responsibilities
- Developing the vision and strategy to accelerate growth for your program in Canada and able to earn trust and influence senior leadership teams in Canada and globally
- Strategic P&L analysis and optimization
- Lead the development of the product vision, strategy and roadmap
- Actively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals
Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- 3+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company
-
Amazon.com.ca, ULC
Job ID: A3027937
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
About the role
Description As a Sr. Program Manager for team Canada, you will have an opportunity to work with one of Amazon’s fastest growing marketplaces, to help improve the customer experience within your program that allows Canadians to make more confident purchases. Program Leader will lead activities related to the Vendor Success Program (VSP) business that helps small vendors accelerate their growth on Amazon. Working with the senior leadership, you will be responsible for (a) the strategic growth byr analyzing topline, bottomline, customer experience metrics, and devising strategies to help VSP vendors grow their business, and (b) the thought leader on what new tools and ways of working is needed to deliver this vision.
As a Sr. Program Manager, you will use a combination of thought leadership, analytical skills, cross-functional partnership, business model analysis, and strategic thinking to innovate on behalf of our VSP vendors. You also have a proven track record of owning and delivering world-class experiences that raise-the-bar from an innovation, usability, and design perspective. Lastly, you deliver results in an ambiguous, fast-paced, dynamic business environment and are highly comfortable exercising fantastic judgment across a spectrum of highly diverse problems.
Key job responsibilities
- Developing the vision and strategy to accelerate growth for your program in Canada and able to earn trust and influence senior leadership teams in Canada and globally
- Strategic P&L analysis and optimization
- Lead the development of the product vision, strategy and roadmap
- Actively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals
Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- 3+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company
-
Amazon.com.ca, ULC
Job ID: A3027937
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.