Top Benefits
About the role
Position: Events & Hospitality Manager
Company: Stone Tile International Inc.
Reports to: Chief Customer & Gallery Officer
Schedule: Monday to Friday, 8:30 am to 5 pm. (100% On-site)
Stone Tile International Inc. is looking for an Events & Hospitality Manager.
Celebrating our 30th anniversary in 2022, we are North America’s leading fashion house of natural and manufactured tiles, stone, and wood. With over 160 employees and showrooms across major Canadian cities such as Toronto, Montreal, Vancouver, and Calgary, we are seeking to improve our international reputation as a luxury design firm for the architects and designers’ community as well as discerning residential customers to redefine their spaces to transcend the ordinary.
As we embark on this next chapter in our evolution, we are seeking a dynamic and detail-oriented Events & Hospitality Manager to lead the planning, execution, and delivery of exceptional events and guest experiences. This role is responsible for curating engaging experiences that reflect our brand values, building strong client and partner relationships, and delivering operational excellence.
Key Responsibilities:
Event Strategy & Planning
· Lead the development of the annual events calendar, including corporate functions, customer events, VIC experiences, and partner activations
· Define event goals, budgets, and KPIs in alignment with marketing and business strategies
· Manage event concepts from ideation to execution with a focus on guest experience and brand impact
Hospitality & Guest Experience
· Champion premium hospitality standards, ensuring every guest interaction is elevated, thoughtful, and personalized
· Create pre-, during-, and post-event touchpoints to maximize engagement and retention
· Manage all onsite logistics, including staffing, flow, catering, and ambiance
Vendor & Stakeholder Management
· Source, negotiate, and manage external vendors (caterers, decorators, venues, AV, etc.)
· Collaborate cross-functionally with marketing, sales, clienteling, and operations teams
· Ensure timely and clear communication with all internal and external stakeholders
Budgeting & Reporting
· Manage event budgets, forecasts, and reconciliations
· Track event performance, guest feedback, and ROI to inform future initiatives
· Provide post-event reports and recommendations
Qualifications:
- Bachelor’s degree in Business Administration, Hospitality Management, Event Management, or related fields.
- 5+ years of experience in event management, hospitality, or experiential marketing
- Strong project management skills with the ability to juggle multiple priorities
- Exceptional interpersonal and communication skills
- Experience managing high-profile or VIP clientele is an asset
- Proficient in event software and tools (e.g., Eventbrite, Cvent, Microsoft Office, Asana)
- A natural host with a customer-first mindset
- Strong attention to detail with a creative mindset.
- Experience with event planning and coordination is a plus.
Work Environment:
• Primarily office and gallery-based, with occasional travel to exhibitions, events, or client locations.
• May involve evening or weekend work to support gallery openings, events, or VIP client interactions.
Why Join Stone Tile?
Stone Tile was founded with a strong vision for high-end quality and design across the stone and tile industry. Our approach has been to provide clients with the cutting-edge in interior fashion for their designs. For thirty years, we have led the industry in providing the newest and highest quality slabs and tiles for our clients. With the goal in mind to only serve our clients with industry’s best products and services, likewise we strive to surround ourselves with the best talent to help us get there.
We believe this is possible in part due to our elite team of hand-picked employees whom we have sought to nurture and support in all their personal and professional growth. We believe well-being and success go together, and so we strive to set clear and achievable goals for everyone at the company.
Perks and Benefits:
We offer competitive perks and benefits packages for all our employees. We believe everyone deserves the stability they need to innovate at their highest capacity. Our packages include:
- Comprehensive health & wellness benefits
- Competitive compensation
- Community & personal development
- Flexible work schedules
- Rewards & recognition program
- Team bonding events
- Family care & support (parental leave)
About Stone Tile International
Since its inception, Stone Tile has been at the forefront of innovation. As they continue to cement Stone Tile’s footprint as a top player in the industry, their values and impeccable customer service set them apart from the competition.
Stone Tile is a leading distributor of porcelain, engineered wood, vinyl, limestone, ceramic, travertine, slate and marble, as well as glass, mosaic and aluminum tiles. With over 160 employees, and offices and showrooms in Toronto, Vancouver, Calgary, and Montreal. Stone Tile is run by Sylvia Benchimol and Daniel Sultan who have, with their strong team of employees, helped the company establish an international reputation for providing cutting-edge, design-forward material solutions.
Visit our freshly reopened ST2 showroom with over 250 SKUs on rotation at 1451 Castlefield Ave, Toronto, ON, and discover our handpicked selection of hidden gems. The ST2 collection is available to purchase at a variety of discounted prices, ranging from 25-75% off.
Top Benefits
About the role
Position: Events & Hospitality Manager
Company: Stone Tile International Inc.
Reports to: Chief Customer & Gallery Officer
Schedule: Monday to Friday, 8:30 am to 5 pm. (100% On-site)
Stone Tile International Inc. is looking for an Events & Hospitality Manager.
Celebrating our 30th anniversary in 2022, we are North America’s leading fashion house of natural and manufactured tiles, stone, and wood. With over 160 employees and showrooms across major Canadian cities such as Toronto, Montreal, Vancouver, and Calgary, we are seeking to improve our international reputation as a luxury design firm for the architects and designers’ community as well as discerning residential customers to redefine their spaces to transcend the ordinary.
As we embark on this next chapter in our evolution, we are seeking a dynamic and detail-oriented Events & Hospitality Manager to lead the planning, execution, and delivery of exceptional events and guest experiences. This role is responsible for curating engaging experiences that reflect our brand values, building strong client and partner relationships, and delivering operational excellence.
Key Responsibilities:
Event Strategy & Planning
· Lead the development of the annual events calendar, including corporate functions, customer events, VIC experiences, and partner activations
· Define event goals, budgets, and KPIs in alignment with marketing and business strategies
· Manage event concepts from ideation to execution with a focus on guest experience and brand impact
Hospitality & Guest Experience
· Champion premium hospitality standards, ensuring every guest interaction is elevated, thoughtful, and personalized
· Create pre-, during-, and post-event touchpoints to maximize engagement and retention
· Manage all onsite logistics, including staffing, flow, catering, and ambiance
Vendor & Stakeholder Management
· Source, negotiate, and manage external vendors (caterers, decorators, venues, AV, etc.)
· Collaborate cross-functionally with marketing, sales, clienteling, and operations teams
· Ensure timely and clear communication with all internal and external stakeholders
Budgeting & Reporting
· Manage event budgets, forecasts, and reconciliations
· Track event performance, guest feedback, and ROI to inform future initiatives
· Provide post-event reports and recommendations
Qualifications:
- Bachelor’s degree in Business Administration, Hospitality Management, Event Management, or related fields.
- 5+ years of experience in event management, hospitality, or experiential marketing
- Strong project management skills with the ability to juggle multiple priorities
- Exceptional interpersonal and communication skills
- Experience managing high-profile or VIP clientele is an asset
- Proficient in event software and tools (e.g., Eventbrite, Cvent, Microsoft Office, Asana)
- A natural host with a customer-first mindset
- Strong attention to detail with a creative mindset.
- Experience with event planning and coordination is a plus.
Work Environment:
• Primarily office and gallery-based, with occasional travel to exhibitions, events, or client locations.
• May involve evening or weekend work to support gallery openings, events, or VIP client interactions.
Why Join Stone Tile?
Stone Tile was founded with a strong vision for high-end quality and design across the stone and tile industry. Our approach has been to provide clients with the cutting-edge in interior fashion for their designs. For thirty years, we have led the industry in providing the newest and highest quality slabs and tiles for our clients. With the goal in mind to only serve our clients with industry’s best products and services, likewise we strive to surround ourselves with the best talent to help us get there.
We believe this is possible in part due to our elite team of hand-picked employees whom we have sought to nurture and support in all their personal and professional growth. We believe well-being and success go together, and so we strive to set clear and achievable goals for everyone at the company.
Perks and Benefits:
We offer competitive perks and benefits packages for all our employees. We believe everyone deserves the stability they need to innovate at their highest capacity. Our packages include:
- Comprehensive health & wellness benefits
- Competitive compensation
- Community & personal development
- Flexible work schedules
- Rewards & recognition program
- Team bonding events
- Family care & support (parental leave)
About Stone Tile International
Since its inception, Stone Tile has been at the forefront of innovation. As they continue to cement Stone Tile’s footprint as a top player in the industry, their values and impeccable customer service set them apart from the competition.
Stone Tile is a leading distributor of porcelain, engineered wood, vinyl, limestone, ceramic, travertine, slate and marble, as well as glass, mosaic and aluminum tiles. With over 160 employees, and offices and showrooms in Toronto, Vancouver, Calgary, and Montreal. Stone Tile is run by Sylvia Benchimol and Daniel Sultan who have, with their strong team of employees, helped the company establish an international reputation for providing cutting-edge, design-forward material solutions.
Visit our freshly reopened ST2 showroom with over 250 SKUs on rotation at 1451 Castlefield Ave, Toronto, ON, and discover our handpicked selection of hidden gems. The ST2 collection is available to purchase at a variety of discounted prices, ranging from 25-75% off.