At Keller Williams, we pride ourselves on being the most innovative and agent-friendly real estate brokerage in the nation. Our Brokerage is known for its welcoming atmosphere, strong culture of support, and commitment to excellence. With cutting-edge technology, industry-leading training, and a dedicated leadership team, Keller Williams Energy is the perfect place for agents looking to grow and succeed in their careers.

About the Role

We are seeking a bright, energetic, and detail-oriented Call Coordinator to join our team. This individual will be the first point of contact for visitors and callers, providing a professional and welcoming experience. The ideal candidate has a strong work ethic, takes ownership of their responsibilities, and thrives in a fast-paced environment. They should be highly organized, able to juggle multiple tasks, and work independently while maintaining excellent customer service.

What will you do?

These are the standards a well-above-average performer will maintain or exceed:

• Lead with a “How may I help you” attitude
• Have excellent phone rapport and aptitude for customer service
• Have strong organizational, administrative and time management skills and are capable of providing support to the office leadership
• Have a strong desire to work in a dynamic environment, and consider yourself to be an upbeat and learning based individual

Key Responsibilities

• Provide a warm and professional greeting to guests and clients
• Answer and direct phone calls with a customer-service mindset
• Manage appointment scheduling and maintain Front Desk & Boardroom/Meeting Room calendars
• Perform clerical duties, including document organization, typing, and filing
• Update listings and manage BrokerBay (showing appointments system)
• Train Realtors on document submission processes
• Issue deposit receipts and assist with office administration
• Support the management team as needed
• Sort and distribute mail and deliveries
• Maintain office cleanliness, stock supplies, and place supply orders
• Report and escalate facility-related issues
• Help promote the brokerage’s value and mission

Please note: This job description is not exhaustive and responsibilities may evolve over time.

What We’re Looking For

• Previous experience in a front desk or administrative role preferred
• Real estate experience required
• Familiarity with BrokerBay and MLS is a plus
• Proficiency in Microsoft Office and Google Suite
• Eagerness to learn and adapt to new technology
• Strong customer service skills with a positive, proactive approach
• Ability to multitask and manage priorities in a dynamic environment
• Attention to detail and accuracy in data entry and paperwork
• Excellent verbal and written communication skills
• Professional demeanor and appearance
• Strong work ethic and problem-solving abilities

Job Details

• Position Type: Part-time
• Availability: Weekdays, evenings, and weekends as required
• Work Environment: Professional office setting

If you’re passionate about real estate, customer service, and being part of a dynamic team, we’d love to hear from you. Apply today and take the next step in your career with Keller Williams Energy!

Job Types: Part-time, Permanent

Pay: $17.20 per hour

Flexible language requirement:

• French not required

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person

Expected start date: 2025-08-01