The primary role of the Distribution Manager is to ensure the efficient day-to-day operation of the distribution centre. The incumbent facilitates order management by overseeing the receipt, storage, loading and dispatch of orders while maintaining KPI’s. The Distribution Manager oversees the receipt, storage, and replenishment of product. The incumbent also manages employees and maintains strong customer relationships by adhering to Service Level Agreements. The ideal candidate has a minimum of 5 years’ experience in Warehousing / Distribution in a 3PL environment with strong leadership capabilities.

LOCATION: 1280 Courtneypark Drive, Mississauga, Ontario

What you'll do

• Maintain a productive, high performing team through recruiting, selecting, orienting and training.
• Accomplish results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating and ensuring compliance to systems, policies, procedures and productivity standards.
• Assign tasks and duties related to new and ongoing projects to the team members.
• Develop and implement work schedules and assignments.
• Create and communicate achievable benchmarks for efficiency, accuracy and productivity. Measure these benchmarks against established objectives and internal KPI’s.
• Maximize cost efficiency with staffing while minimizing temporary labour needs.
• Manage the Distribution Centre’s P&L to meet company expectations
• Ensure compliance of all health and safety and AIB regulations and policies, procedures and requirements. Address and report any issues requiring attention immediately. Track all incidents and accidents and complete appropriate paperwork as required.
• Resolve escalated customer issues. Advise customers of issues and provide solutions.
• Maintain a tour ready facility by ensuring a clean, organized and working distribution centre. Correspond with and update customers/customer service on order status, priority orders, and backlogged orders.
• Conduct investigations of shipments, claims, inventory discrepancies, and product set-up issues. Complete required documentation. Follow up with customer/customer service.
• Coordinate the disposal and destruction of expired or rejected materials.
• Participate in the implementation and on-boarding of new business and vendors.
• Assist in conducting physical inventories and cycle counts as required.

What you bring to the role

• Minimum 5 years’ experience in Warehousing / Distribution with a minimum of 2 years’ experience in a leadership role in a 3PL environment.
• Strong leader in health and safety practices.
• Knowledge of warehousing methodology, RF Scanners and inventory management practices.
• Working knowledge of a warehouse management system (WMS).
• Strong interpersonal skills with the ability to communicate clearly and effectively in verbal and written form.
• Strong problem-solving and decision-making skills.
• Work well under pressure in a time sensitive environment.
• Knowledge of regulatory regulations is an asset i.e. GMP, AIB.
• Valid current MHE Operating Certificate for forklift equipment (Reach and Counterbalance) is an asset.

The Fine Print:
Radiant is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

We thank all candidates for applying, however, only those candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Application question(s):

• What is your salary expectation?
• Please provide a brief summary of your experience managing a P&L.

Experience:

• Management: 5 years (preferred)
• 3PL Management: 2 years (preferred)

Work Location: In person