Top Benefits
About the role
As a business account manager, you help maintain business relationships with struggling clients for accounts with a moderate impact on the business sector. You balance portfolio profitability with client/partner satisfaction. You serve and maintain personal business relationships with businesses, associations and groups. The ability to communicate effectively is therefore essential. You drive results by actively helping your unit achieve its sales and business development objectives. Your work and initiatives require extensive knowledge of your line of business. You advise and assist clients. You represent and negotiate on behalf of Desjardins and enter the organization into agreements in accordance with current processes, standards and directives. You also have opportunities to establish and negotiate product and service terms. Interpersonal savvy is therefore essential.
- Maintain lasting, personal business relationships with clients to promote services
- Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them
- Identify and analyze member/client needs and recommend strategies and solutions to achieve objectives
- Prepare integrated service offers that balance member/client satisfaction, profitability and risk. Negotiate terms
What we offer*
-
Competitive salary and annual bonus
-
4 weeks of flexible vacation starting in the first year
-
Defined benefit pension plan that provides predictable, stable income throughout retirement
-
Group insurance including telemedicine
-
Reimbursement of health and wellness expenses and telework equipment
-
Benefits apply based on eligibility criteria.
What you bring to the table
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Insurance of persons and Group insurance of persons - Autorité des marchés financiers
- Knowledge of French is required
Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning
#LI-Hybrid
Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Member/client sales and service (FG)
Unposting Date
2025-08-31
About Desjardins
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.
Top Benefits
About the role
As a business account manager, you help maintain business relationships with struggling clients for accounts with a moderate impact on the business sector. You balance portfolio profitability with client/partner satisfaction. You serve and maintain personal business relationships with businesses, associations and groups. The ability to communicate effectively is therefore essential. You drive results by actively helping your unit achieve its sales and business development objectives. Your work and initiatives require extensive knowledge of your line of business. You advise and assist clients. You represent and negotiate on behalf of Desjardins and enter the organization into agreements in accordance with current processes, standards and directives. You also have opportunities to establish and negotiate product and service terms. Interpersonal savvy is therefore essential.
- Maintain lasting, personal business relationships with clients to promote services
- Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them
- Identify and analyze member/client needs and recommend strategies and solutions to achieve objectives
- Prepare integrated service offers that balance member/client satisfaction, profitability and risk. Negotiate terms
What we offer*
-
Competitive salary and annual bonus
-
4 weeks of flexible vacation starting in the first year
-
Defined benefit pension plan that provides predictable, stable income throughout retirement
-
Group insurance including telemedicine
-
Reimbursement of health and wellness expenses and telework equipment
-
Benefits apply based on eligibility criteria.
What you bring to the table
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Insurance of persons and Group insurance of persons - Autorité des marchés financiers
- Knowledge of French is required
Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning
#LI-Hybrid
Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Member/client sales and service (FG)
Unposting Date
2025-08-31
About Desjardins
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.