About the role
Overview:Responsibilities:
Under the direction of the Executive Sous Chef and Executive Chef, the incumbent is responsible for the Fall Hall back of the house operation.. Motivates and directs staff in all aspects of performance and ensures they adhere to aforementioned standards.
Essential & Responsibilities:
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
- Identify and define business needs and implement solutions which result in beneficial changes in the operation of the restaurant, improvement in the restaurants impact or interaction with customers, improvement in the restaurant’s ability to reduce or contain costs or generate revenue.
- Work in conjunction with the Manager and direct the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.
- Spearhead menu item changes based on product mix reviews and guest feedback and interaction.
- Develop menu and specialty menus in conjunction with chef in an effort to remain on the cutting edge of industry trends and standards.
- Ensure that the restaurant supports the casino by providing outstanding food offerings to VIP guests in the restaurant and during special events.
- Institute cost control procedures, inventories and standards of performance. Review purchase orders and inventory levels as needed.
- Proficient in the budgetary process in regards to analyzing data to forecast future fiscal results.
- Provide project leadership and project management as assigned.
- Act immediately on all guest complaints to ensure that a correction is made wherever possible.
- Work closely with training department to log and track all serves safe requirements and safety and sanitation requirements..
- Protect, promote and perpetuate the Company’s brand through policies, procedures, actions and communications.
Qualifications:
- A minimum of five (5) years experience as a Sous Chef or restaurant Chef highly preferred.
- Two (2) year culinary arts degree preferred but not required.
- High volume work experience.
- Must be able to analyze Food and Beverage data.
- Proven ability to reduce food costs.
- Must have strong administrative skills and computer skills.
- Must be able to demonstrate and deliver a high level of service to our guests.
- Have strong verbal and written communication skills.
- Has ability to lead and develop a cohesive culinary team.
- Can interface effectively with FOH staff to produce a positive guest experience.
Additional Details:
Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Please contact Human Resources at hrnotify@hrcottawa.com if you require accommodation at any time throughout the hire process.
About Hard Rock International
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. Hard Rock Hotels has been honored with Outstanding Guest Satisfaction and above for four consecutive years among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study and in 2022, the iconic brand was ranked as the number one brand for the second year in a row. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years.
We are committed to fostering diversity, equity and inclusion. DE&I aims to address the needs of all team members – including Native Americans, women, LGBTQ+ community, people of color (BIPOC), people with disabilities and military veterans.
Diversity: is the celebration of differences and leveraging those difference to produce stellar results.
Equity: is a process of seeking fairness through deliberate and intentional actions.
Inclusion: is when everyone has the freedom and comfort to express their thoughts, ideas, and opinions in a safe, trusting, and open environment.
About the role
Overview:Responsibilities:
Under the direction of the Executive Sous Chef and Executive Chef, the incumbent is responsible for the Fall Hall back of the house operation.. Motivates and directs staff in all aspects of performance and ensures they adhere to aforementioned standards.
Essential & Responsibilities:
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
- Identify and define business needs and implement solutions which result in beneficial changes in the operation of the restaurant, improvement in the restaurants impact or interaction with customers, improvement in the restaurant’s ability to reduce or contain costs or generate revenue.
- Work in conjunction with the Manager and direct the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.
- Spearhead menu item changes based on product mix reviews and guest feedback and interaction.
- Develop menu and specialty menus in conjunction with chef in an effort to remain on the cutting edge of industry trends and standards.
- Ensure that the restaurant supports the casino by providing outstanding food offerings to VIP guests in the restaurant and during special events.
- Institute cost control procedures, inventories and standards of performance. Review purchase orders and inventory levels as needed.
- Proficient in the budgetary process in regards to analyzing data to forecast future fiscal results.
- Provide project leadership and project management as assigned.
- Act immediately on all guest complaints to ensure that a correction is made wherever possible.
- Work closely with training department to log and track all serves safe requirements and safety and sanitation requirements..
- Protect, promote and perpetuate the Company’s brand through policies, procedures, actions and communications.
Qualifications:
- A minimum of five (5) years experience as a Sous Chef or restaurant Chef highly preferred.
- Two (2) year culinary arts degree preferred but not required.
- High volume work experience.
- Must be able to analyze Food and Beverage data.
- Proven ability to reduce food costs.
- Must have strong administrative skills and computer skills.
- Must be able to demonstrate and deliver a high level of service to our guests.
- Have strong verbal and written communication skills.
- Has ability to lead and develop a cohesive culinary team.
- Can interface effectively with FOH staff to produce a positive guest experience.
Additional Details:
Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Please contact Human Resources at hrnotify@hrcottawa.com if you require accommodation at any time throughout the hire process.
About Hard Rock International
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. Hard Rock Hotels has been honored with Outstanding Guest Satisfaction and above for four consecutive years among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study and in 2022, the iconic brand was ranked as the number one brand for the second year in a row. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years.
We are committed to fostering diversity, equity and inclusion. DE&I aims to address the needs of all team members – including Native Americans, women, LGBTQ+ community, people of color (BIPOC), people with disabilities and military veterans.
Diversity: is the celebration of differences and leveraging those difference to produce stellar results.
Equity: is a process of seeking fairness through deliberate and intentional actions.
Inclusion: is when everyone has the freedom and comfort to express their thoughts, ideas, and opinions in a safe, trusting, and open environment.