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Crisis Worker

Winnipeg, MB
$23,052 - $27,128/hour
Mid Level

About the role

Requisition ID: 385113

Position Number: 20064894

Posting End Date: July 28, 2025

City: Winnipeg

Employer: Shared Health

Site: Shared Health - Melita Health Centre

Department / Unit: Mental Health Crisis Stabilization Unit

Job Stream: Clinical

Union: CUPE

Anticipated Start Date: 08/01/2025

FTE: Casual

Anticipated Shift: Days;Evenings;Nights;Weekends

Work Arrangement: In Person

Daily Hours Worked: 8.00

Annual Base Hours: 2080

Salary: $23.052, $23.769, $24.584, $25.429, $26.286, $27.128

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Under the general direction of the CRC/CSU Clinical Team Leaders and Managers, and in collaboration with the CRC/CSU Clinical Team, the incumbent is responsible for providing supportive services to individuals in mental health or psychosocial crisis.

  • Maintenance of key Working Relationships.

  • Client/Family Support and Monitoring.

  • Documentation.

  • Maintenance of Premises.

  • Other Duties as Assigned.

The Employer may use this posting to establish an eligibility list. Such lists may be maintained for a period of time not exceeding six (6) months.

Experience

  • Minimum of two years mental health experience at the para-professional level, providing support services to adults with mental illness required.
  • Understanding of Recovery Oriented Guidelines.
  • Basic familiarity of a range of mental illness presentations.
  • Basic knowledge Mental Health Programs and Services.
  • Familiarity with relevant aspects of the Mental Health Act, Personal Health Information Act and Child & Family Services Act.
  • Familiarity with Crisis Intervention Theory and risk management responsibilities.
  • Understanding of Trauma Informed Care.
  • Understands the basic tenets of Mental Health Promotion, Suicide Prevention Initiatives and CODI Initiatives.
  • ASIST and Suicide Assessment and Intervention.
  • Knowledge and experience in working with people with substance-related concerns.

Education (Degree/Diploma/Certificate)

  • Complete High School Education, Manitoba Standards.

  • Completion of a recognized Community College Diploma program in Social Services, or a related health discipline preferred.

  • An equivalent combination of education and experience as recognized by Crisis Response Services may be considered.

  • Mental Health First Aide and ASIST certificates or willingness to obtain.

  • Safe Food Handling Certificate or willingness to obtain.

  • Computer skills including Internet and Microsoft Programs (Word, Outlook, EMR).

  • Addiction related training is an asset.

The Crisis Response Centre has a mandate to provide service in French; preference will be given to bilingual (French/English) candidates.

Certification/Licensure/Registration

  • Must have a valid Manitoba Class 5 driver’s license.

Qualifications and Skills

  • Ability to work independently and as part of a team.
  • Ability to receive and give direction.
  • Ability to coordinate and collaborate with resources.
  • Effective problem-solving skills.
  • Crisis Intervention and Time Management skills.
  • Strong verbal and written communication skills.
  • Demonstrated interpersonal skills through clear communication and positive behavior within the Respectful Workplace Policy.
  • Adherence to all Workplace Safety and Health regulations and Safe Work practices.
  • Ability to prioritize tasks; excellent organizational skills.
  • Ability to respect and promote confidentiality.
  • Ability to respect and promote a culturally diverse population.

Physical Requirements

  • Days, evenings, nights and weekend shifts.
  • Unexpected deadlines.
  • Some interruptions from internal and external sources.
  • Wide range of client-related and environmental responsibility (stocking, light lifting, transport tasks).

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

About Shared Health-Soins Communs

Hospitals and Health Care
1001-5000

Shared Health was founded in values that celebrate the diversity of our province and pursue equity of access to health services for all Manitobans by bringing together clinical experts from across the province to deliver a patient-centred, accessible and responsive health system.

We work collaboratively with regional health authorities, service delivery organizations and communities to ensure the health care needs of Manitobans are met compassionately, effectively and as close to home as possible. Shared Health’s scope and services continue to evolve as part of Manitoba’s broader health system transformation.

We are committed to ongoing innovation in delivering health care services and recruiting, developing, and retaining dedicated employees. As health care providers, it is essential to understand and acknowledge that people experience and access health care in different ways. Shared Health strives to create inclusive environments that welcome and value the diversity of all Manitobans.

As a health system, we deliver services to diverse patient populations on the original lands of First Nations and Inuit peoples, and on the homeland of the Métis Nation. This acknowledgement is an important part of our continued efforts to identify, develop and implement culturally safe environments, practices and health-care services.

Respect for every individual, accountability, value and continuous improvement and learning are four pillars guiding Manitoba’s Quality and Learning Framework. A deep and ongoing commitment to this framework and its principles are key to creating a health care environment that is free of judgement, equally safe and inclusive.

To find out more visit sharedhealthmb.ca/careers/ or https://healthcareersmanitoba.ca/.

This page is intended for informational purposes only. We do not provide clinical advice. Account not monitored 24/7. Emergency: Dial 911 or go to the emergency department.