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Top Benefits

Competitive salary
Excellent group health benefits
Health Care of Ontario Pension Plan

About the role

System Navigator

1 FTE

Thunder Bay Site

One of a network of provincial community health centres, the NorWest Community Health Centres is a community based, non-profit organization funded by Ontario Health, emphasizing access to primary health care and prevention programs and services.

We are currently seeking a 1 FTE System Navigator, as a valuable member of the Community Health Centres’ team who will ensure a range of health and social services aimed at improving Black children and youth health through the provision of guidance, assistance and supports for clients we serve to navigate the healthcare, public services and social service system through our health care delivery sites.

The position has a competitive salary, excellent group health benefits and the Health Care of Ontario Pension Plan.

QUALIFICATIONS:

  • Bachelor's degree in a related field (e.g., social work, health sciences, community health).
  • Two to three years’ experience in health and social services, case management, or community outreach.
  • Ability to effectively engage clients in the assessment and planning with regards to their needs.
  • Demonstrated ability to facilitate and advocate for services to support clients in their care.
  • Ability to work both independently and collaboratively with an interdisciplinary team.
  • Strong writing and documentation skills.
  • A strong understanding of the social determinants of health framework.
  • Strong understanding and knowledge of health services and community supports.
  • Ability to work flexible hours.
  • Awareness and sensitivity to socio-economic and cultural issues.
  • Awareness of and sensitivity to health issues particularly within populations who face barriers to accessing care (under housed, living with mental health challenges or diagnoses, current or past substance use, complex health histories, 2SLGBTQIA+, newcomers, non-insured)
  • Valid driver’s license, access to a vehicle and ability to travel to other service locations.

How to Apply:
Please visit https://norwestchc.org/team/

This position will remain open until filled.

The deadline for applicants is Friday, August 8, 2025 at 4:30 p.m.

This position will remain open until filled.

Please submit your cover letter, resume and three work reference contacts with your online application. Cover letters can be addressed to:

Debbie Inman, Manager of Human Resources CHRL

NorWest Community Health Centres

525 Simpson Street

Thunder Bay, Ontario P7C 3J6

FAX: (807) 622-7637

www.norwestchc.org

NWCHC’s is an equal opportunity employer. We thank all applicants for their interest but only those selected for an interview will be contacted. Upon request, accommodations due to a disability are available throughout the selection process.

About NorWest Community Health Centres

Hospitals and Health Care
11-50

NorWest Community Health Centres exists to respond to individual and local community needs by providing a range of services that improve the health and well-being of people and their communities.