Top Benefits
About the role
Business Development - Technical
Statut Régulier, Temps plein
Emplacement Edmonton, Alberta
Description Du Poste This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Technical Business Development role should be a dynamic self-motivated individual ready to work in a fast-paced team environment and capable of providing superior customer service to our valued customers.
Main Responsabilities
- Provide superior customer service communication via telephone, email and/or other communication by promptly and professionally assisting with customers' needs;
- Respond to customers' inquiries in a timely manner, with assistance from other team members if needed;
- Develops a professional relationship with customers and/or vendors as per criteria establishes by the Manager;
- Takes necessary action to resolve customer service issues in a timely manner; follows up and verifies commitments are met afterwards;
- Proactively suggest associated and/or alternate products as needed;
- Promotes focus product items;
- Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representatives) of customer feedback with regards to price, products, services, etc.
- Takes a proactive approach to enhancing their technical knowledge through available training on various product lines and learning opportunities;
- Support in other tasks as needed
Qualifications
- Grade 12 minimum completed; Ideally 1-2 years of related experience;
- 5 plus years in a previous role with Electrical Experience
- Strong communication and people skills, initiative;
- Good knowledge of Microsoft Office (Word, Excel, OUTLOOK);
- Interest and capability in performing sales duties and purchasing / inventory management functions as needed;
- Strong ability and desire to develop and grow skills.
This is a position with potential for growth.
Pourquoi se joindre à nous? On est un acteur majeur, engagé dans la transformation énergétique au Canada. Certifié Great Place to Work®, on offre un environnement de travail convivial, de l’autonomie et du pouvoir décisionnel.
On Se Distingue Par Notre
- Partage annuel des profits offert à tous qui s’ajoute à notre rémunération concurrentielle : récompenser les victoires fait partie de notre culture.
- Solide réseau national permettant de réelles possibilités de grandir: nos gens font la différence.
Parmi Nos Avantages
- Programme d’assurances collectives flexible et complet qui s’adaptent aux besoins de chacun.
- Ressources santé disponibles 24/7: télémédecine et programme d’aide aux employés (PAE).
- REER collectif avec contribution de l’employeur et CELI.
- Programme de bourses d’études postsecondaires pour les enfants.
- Lieux de travail munis de bornes de recharge.
- Programme de reconnaissance des années de service.
Joins la grande famille Guillevin : un groupe en plein essor. Viens faire la différence et y faire carrière.
Notre processus de recrutement assure l’égalité et la diversité. Prends note que seuls les candidats retenus seront contactés.
About Guillevin
We are a major player, involved in the energy transformation in Canada. Guillevin, a growing network. Founded in 1906, we rank among Canada's largest distributors of electrical material. We also do business nationally in Automation, Datacom and Renewable Energy.
We have a solid national network: a team of 2,000+employees, 140+ business centres, head office based in Montreal with regional offices.
Certified as a Great Place to Work®, we’re a Canadian company that offers a dynamic work environment and opportunities to grow.
Our people make it happen. We promote autonomy and decision making. We share the success of our collective efforts. Rewarding victories is part of our culture.
Learn more about our products, who we are and about our careers opportunities. Make it happen.
Top Benefits
About the role
Business Development - Technical
Statut Régulier, Temps plein
Emplacement Edmonton, Alberta
Description Du Poste This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Technical Business Development role should be a dynamic self-motivated individual ready to work in a fast-paced team environment and capable of providing superior customer service to our valued customers.
Main Responsabilities
- Provide superior customer service communication via telephone, email and/or other communication by promptly and professionally assisting with customers' needs;
- Respond to customers' inquiries in a timely manner, with assistance from other team members if needed;
- Develops a professional relationship with customers and/or vendors as per criteria establishes by the Manager;
- Takes necessary action to resolve customer service issues in a timely manner; follows up and verifies commitments are met afterwards;
- Proactively suggest associated and/or alternate products as needed;
- Promotes focus product items;
- Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representatives) of customer feedback with regards to price, products, services, etc.
- Takes a proactive approach to enhancing their technical knowledge through available training on various product lines and learning opportunities;
- Support in other tasks as needed
Qualifications
- Grade 12 minimum completed; Ideally 1-2 years of related experience;
- 5 plus years in a previous role with Electrical Experience
- Strong communication and people skills, initiative;
- Good knowledge of Microsoft Office (Word, Excel, OUTLOOK);
- Interest and capability in performing sales duties and purchasing / inventory management functions as needed;
- Strong ability and desire to develop and grow skills.
This is a position with potential for growth.
Pourquoi se joindre à nous? On est un acteur majeur, engagé dans la transformation énergétique au Canada. Certifié Great Place to Work®, on offre un environnement de travail convivial, de l’autonomie et du pouvoir décisionnel.
On Se Distingue Par Notre
- Partage annuel des profits offert à tous qui s’ajoute à notre rémunération concurrentielle : récompenser les victoires fait partie de notre culture.
- Solide réseau national permettant de réelles possibilités de grandir: nos gens font la différence.
Parmi Nos Avantages
- Programme d’assurances collectives flexible et complet qui s’adaptent aux besoins de chacun.
- Ressources santé disponibles 24/7: télémédecine et programme d’aide aux employés (PAE).
- REER collectif avec contribution de l’employeur et CELI.
- Programme de bourses d’études postsecondaires pour les enfants.
- Lieux de travail munis de bornes de recharge.
- Programme de reconnaissance des années de service.
Joins la grande famille Guillevin : un groupe en plein essor. Viens faire la différence et y faire carrière.
Notre processus de recrutement assure l’égalité et la diversité. Prends note que seuls les candidats retenus seront contactés.
About Guillevin
We are a major player, involved in the energy transformation in Canada. Guillevin, a growing network. Founded in 1906, we rank among Canada's largest distributors of electrical material. We also do business nationally in Automation, Datacom and Renewable Energy.
We have a solid national network: a team of 2,000+employees, 140+ business centres, head office based in Montreal with regional offices.
Certified as a Great Place to Work®, we’re a Canadian company that offers a dynamic work environment and opportunities to grow.
Our people make it happen. We promote autonomy and decision making. We share the success of our collective efforts. Rewarding victories is part of our culture.
Learn more about our products, who we are and about our careers opportunities. Make it happen.