DUTIES AND RESPONSIBILITIES

Enhance product data to ensure it is complete, accurate, informative, and optimized for digital platforms (eCommerce, marketplaces, internal systems). This role bridges product content operations with technical customer support, helping ensure both a smooth buyer experience and backend data integrity.

• Web Scraping: Configure and maintain scraping bots to extract relevant product data from supplier and competitor sites.

• Manual Data Updates: Review, edit, and enrich product content—including descriptions, specifications, and attributes—to improve accuracy, clarity, and SEO performance.

• Data Normalization: Clean and standardize incoming data files to align with site templates, internal systems, or PIM structures.

• ETL Processes: Execute extract, transform, and load operations to structure and deploy enriched product data across platforms.

• Technical Customer Support: Act as a secondary support resource for escalated customer service concerns—investigating, troubleshooting, and identifying root causes of product or system-related issues.

• In-House Application Development: Support the creation and maintenance of internal tools or lightweight applications to improve the management and automation of product data workflows.

• Other Duties as Assigned: Contribute to related tasks and cross-functional initiatives that support overall business goals and operational efficiency.

SKILLS AND COMPETENCIES

• Efficient time management skills including prioritizing, organizing, and planning effectively to meet goals and deadlines

• Self-motivated; able to function effectively both independently and as a member of a team

• Proven ability to learn quickly and work effectively in a fast-paced work environment

• Excellent interpersonal skills and communication skills, both verbal and written

• Strong analytical skills and problem-solving skills; ability to make quick decisions

• Present a professional image at all times to staff and vendors

• Talent to communicate professionally in a clear and direct manner

• Attention to detail; ability to maintain a high level of accuracy in preparing and entering information

• Proficient in using a personal computer, data entry terminal, other common office equipment

• Ability to learn ERP software

• Work effectively both independently and with other members of the team

• Intermediate skill level in Microsoft Excel

• Beginner skill level in SQL

• Beginner to intermediate skill level in HTML

• Intermediate skill level in Python

EXPERIENCE AND EDUCATION

• Educational background in business, management, or data analysis - or equivalency (minimum 2 year diploma required)

• Restful API's would be an asset

• Experience in Filemaker Pro (FM19 | Claris) would be considered an asset

WHY WORK FOR US

• Company paid benefits

• Employee and Family Assistance Program (EFAP)

• Profit sharing

• RRSP match

• Paid sick days

• Career growth

• #GIVEBACK Program – Volunteer Day

• Personal Milestone Recognition Program

• Perkopolis Partnership

• Safety shoe reimbursement

• Employee Referral Bonus Program

• Employee discounts on plumbing, electrical and heating products

OUR MISSION

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

OUR VISION

Be the preferred wholesaler by providing superior customer experiences.

FIND OUT MORE

Check us out online: https://www.bartlegibson.com/

Follow us on LinkedIn: https://www.linkedin.com/company/bartle-&-gibson/

Like us on Facebook: https://www.facebook.com/bartlegibsonltd/

Follow us on Instagram: https://www.instagram.com/bartlegibsonltd/

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.