Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.

Copart Inc. is excited about its recent expansion and launch of Cash for Cars here in Canada. Cash for Cars allows the general public to sell any car, SUV, truck, motorcycle, boat and motor home quickly, safely and easily. No advertising, strangers coming to your home, test drives, bad payments, etc. Vehicles are picked up within 24-48 hours and a guaranteed payment is made on the spot. It's that easy! Cash for Cars.ca is seeking a motivated and driven Customer Service Representative (CSR) to provide support for Virtual Purchasing Agents and Sellers during the purchasing stages. The CSR provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in a hectic and fast-paced environment. In addition, the CSR will verify all sales details, schedule pick-up times with sellers, and provide post-sale support to internal Copart divisions and colleagues. This position requires someone who is a self-starter, team player, excellent time management skills and outstanding follow-up abilities. This is a hybrid position that allows you to work remotely from your home office. This position requires someone who is a self-starter, team player with great multitasking abilities.

RESPONSIBILITIES: Consistently responds to customer inquiries and requests in a professional manner within established company timelines. Assists with any inquiries, vehicle pick-up schedules, errors and sale follow-ups. Maintains a positive and professional demeanor while providing world-class customer service. Performs administrative duties such as data entry, word processing, filing, reporting and other duties associated with Cash for Cars documentation and service. Responsibly handles customer transactions and ensures vehicles are properly and quickly scheduled for pick-up. Assist in the preparation, management and execution of regularly scheduled reports.

REQUIREMENTS: Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) Salesforce and five9 Experience is a plus. Excellent telephone, verbal, and written communication skills. Strong organizational, time management, and planning skills. 2+ years of proven experience working as a customer service, customer support agent. Fluent in French

• verbal and written and asset but not a requirement. Automotive industry experience a plus

WHAT YOU CAN EXPECT FROM US: Competitive compensation package. Medical benefits with RRSP matching and Stock Purchase Plan when eligible. Two weeks paid time off vacation. A flexible working environment. A dynamic and inclusive working culture that promotes and encourages you to bring your best. A supportive team that encourages your professional growth and development.

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.