Permanent Full-Time

(Internal Posting)

Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation and arts amenities. Our dedicated staff deliver services, operate facilities and run the programs that enhance the well-being of our community. We are seeking employees with a passion for public service who share our commitment to creating a complete, inclusive and livable community.

The West Vancouver Financial Services Department has an opening for a permanent full-time Taxes & Utilities Clerk IV. This role entails difficult clerical work and involves the supervision of employes engaged in a variety of fairly complex duties. The position will report to the Municipal Services Centre Coordinator.

This position will be responsible for:

• Supervision, training, assigning and reviewing work of staff engaged in reception duties at the information desk and in processing records related to billing, collection of taxes and utilities payments;
• Explaining laws and regulations about taxes, water, sewer, solid waste and recycling rates and policies to the public;
• Making detailed calculations to ensure grants in lieu of taxes are invoiced accurately and credited to the correct accounts;
• Handling tax sales process including tax sales list, completing office records and legal documents, ensuring concerned parties are notified and assisting in conducting tax sale;
• Handling daily transactions including deposits, online bank payments, letters of credits, records retention and stationary orders;
• Reviewing and checking a variety of reports, statements, cards, license, bills, office records, and supporting data for accuracy, completeness and in conformance with departmental regulations;
• Drafting new forms, procedures and instructions, subject to review of a supervisor;
• Recommending to supervisor where action needs to be taken in regard to departmental activities such as collection of delinquent accounts; and
• Performing other related work as required.

The successful candidate will possess:

• A high school diploma including or supplemented by courses in commercial subjects and a combination of clerical and supervisory experience will be desirable assets.
• Ability to maintain effective working relationship with the public and to explain and interpret departmental rules and regulations;
• Considerable knowledge of the organization and functions of various municipal departments as it relates to work performed;
• Independent judgement and the ability to make decisions in the light of established precedents and resourcefulness in meeting new problems;
• Working knowledge of principles and practices of office management;
• Superior clerical aptitude and skill in the operation of standard office appliances and software applications.
• Thorough knowledge in writing business letters, reports and statements and the ability to plan, organize and supervise the work of clerical staff; and
• Knowledge of standard office software applications and office management.

The successful candidate will be required to supply an acceptable Police Information Check and a copy of their credentials.

*This posting does not list all the duties of the position, nor does it fully detail the required skills, knowledge and abilities, licences and certificates required of candidates.*For details please refer to the Class Specification which is available for inspection in the Human Resources Department or on WestNet.

Position Status:

WVMEA (Union) – Permanent, Full-Time

Hours of Work:

35 hours per week (hours and days of work may vary)

Rate of Pay:

$35.49 (This position has a pay structure with five steps which increase annually).

Closing Date:

11:59 p.m. on Tuesday, June 10, 2025

To Apply:

Please visit the District of West Vancouver’s Career Centre at westvancouver.ca/careers to apply for this position.

We want to thank all applicants, however only those chosen for an interview will be contacted.

1200-25-WVMEA-24

If you have any questions please contact us at careers@westvancouver.ca