About the role
Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive. This is a casual, float position and will require ability to travel to all Edmonton and area sites.
Job Details
Wage range: $23.34 to $27.58 per hour
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: CASA Fort Road
Secondary location(s): CASA West, CASA Centre, CASA Downtown, CASA House
Union: In-scope
Classification: Administrative Support II
FTE: 0
Status: Casual
About the Role
The Clinical Administration team supports the organization through direct and indirect assistance across clinical and business departments. The team also provides external, public-facing support to CASA patients and families through multiple avenues.
The Administrative Assistant will:
-
Develop an understanding of CASA’s programs and the associated referral processes to best support patients and their families.
-
Greet guests, patients and their families, and liaise with staff to coordinate arrivals and direct families.
-
Book appointments, make confirmation calls and register new patients.
-
Check patients in upon arrival and update demographic data.
-
Respond to phone inquiries, direct calls to the appropriate persons and take accurate messages.
-
Maintain a clean, safe and organized work space.
-
Perform general office administration duties such as photocopying, printing, mailing, facility opening and closing, etc.
-
Provide administrative assistance to the Manager, Clinical Administration.
Qualifications
-
Two years of relevant administrative or customer service experience is preferred.
-
Successful completion of medical office assistant and/or business administration program is preferred.
-
High school diploma.
-
Experience in a health care setting is an asset.
-
Excellent verbal and written communication skills.
-
Excellent customer service skills.
-
Proficient in Microsoft Office software.
-
High level of accuracy with data entry.
-
Attention to detail and ability to appropriately prioritize work.
Conditions of Employment
-
A satisfactory Criminal Records Check. This would be the financial responsibility of the successful candidate.
Closing Date: August 5, 2025
Please quote the following competition number in your application materials 25 -158
Onw7XYHW2d
About CASA Mental Health
CASA Mental Health is a trusted non-profit organization based in Edmonton delivering holistic, culturally safe, wrap-around mental health services to approximately 4,000 children ages three to 18 and their families each year. We do this through a team of specialized mental health professionals and trauma experts committed to delivering outcomes-based programming in collaboration with community partners.
About the role
Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive. This is a casual, float position and will require ability to travel to all Edmonton and area sites.
Job Details
Wage range: $23.34 to $27.58 per hour
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: CASA Fort Road
Secondary location(s): CASA West, CASA Centre, CASA Downtown, CASA House
Union: In-scope
Classification: Administrative Support II
FTE: 0
Status: Casual
About the Role
The Clinical Administration team supports the organization through direct and indirect assistance across clinical and business departments. The team also provides external, public-facing support to CASA patients and families through multiple avenues.
The Administrative Assistant will:
-
Develop an understanding of CASA’s programs and the associated referral processes to best support patients and their families.
-
Greet guests, patients and their families, and liaise with staff to coordinate arrivals and direct families.
-
Book appointments, make confirmation calls and register new patients.
-
Check patients in upon arrival and update demographic data.
-
Respond to phone inquiries, direct calls to the appropriate persons and take accurate messages.
-
Maintain a clean, safe and organized work space.
-
Perform general office administration duties such as photocopying, printing, mailing, facility opening and closing, etc.
-
Provide administrative assistance to the Manager, Clinical Administration.
Qualifications
-
Two years of relevant administrative or customer service experience is preferred.
-
Successful completion of medical office assistant and/or business administration program is preferred.
-
High school diploma.
-
Experience in a health care setting is an asset.
-
Excellent verbal and written communication skills.
-
Excellent customer service skills.
-
Proficient in Microsoft Office software.
-
High level of accuracy with data entry.
-
Attention to detail and ability to appropriately prioritize work.
Conditions of Employment
-
A satisfactory Criminal Records Check. This would be the financial responsibility of the successful candidate.
Closing Date: August 5, 2025
Please quote the following competition number in your application materials 25 -158
Onw7XYHW2d
About CASA Mental Health
CASA Mental Health is a trusted non-profit organization based in Edmonton delivering holistic, culturally safe, wrap-around mental health services to approximately 4,000 children ages three to 18 and their families each year. We do this through a team of specialized mental health professionals and trauma experts committed to delivering outcomes-based programming in collaboration with community partners.