Purrdy Paws Pet Grooming Spa is hiring an experienced Receptionist at our newly renovated location in Stittsville, ON!

Do you love animals, have some experience with them and wish to contribute meaningfully to a team while working in one of the best parts of the west, Stittsville?! Keep reading if so!

The ideal candidate will have:

• 5+ years customer service & reception experience with a diverse community
• 1 year min dog/cat experience (unfortunately, having your own furry friend doesn't count!)
• Some experience with client management
• Ability to multi task in a fast paced environment
• Demonstrates high level of professionalism
• Can work independently and part of a team
• Be extremely organized and have excellent time management skills
• Proficient in decision-making and team management
• Possess excellent communication skills both verbal and written
• Be able to go up and down stairs and lift up to 50 lbs
• Has attention to detail
• Bonus: has some social media and/or marketing experience!
• Bonus: has experience bathing pets in a salon setting or perhaps working in veterinary as a VA

Duties include but not limited to:

• Answering multiple phone lines booking appointments
• Handling client inquiries in-person and over the phone re: their pets and appointments
• Educating clients about pet care as it pertains to coat maintenance, and various services Purrdy Paws offers
• Selling retail product and assisting walk in clients as needed
• Assisting groomers with checking in and out their dogs
• Assisting with bathing/drying and nail care of pets
• Organizing paperwork, sending invoices, and taking messages effectively
• Posting on company social media pages
• Cleaning of the front retail/reception area of the salon and more....

Our ideal candidate is a permanent full time employment with room for growth. We are looking for a person who has a passion for a career in the pet care industry and a strong interest in animal health and well-being, as well as strong administrative/reception skills to bring our team together! This position can lead to a management role for this location for the right candidate.

This candidate will be creative and have new and fresh ideas to bring to the table and have a desire to help grow and expand the business with our fantastic management team.

PLEASE NOTE: Initial training period TBD will be conducted at our Glebe location onsite with our operations manager. The role at Stittsville will require the ability to work independently at times.

This candidate will enjoy working with a diverse sector of pets and their human companions and enjoy a leadership type of role within the company.

At Purrdy Paws, we firmly believe that a welcoming, inclusive team is essential to creating a positive environment for both our team and our customers. We are committed to fostering equity, diversity, and inclusion in our workplace and proudly welcome team members from all backgrounds. Our goal is to create a workplace where everyone feels supported and valued—regardless of ability, race, gender identity, sexual orientation, religion, age, veteran status, or any other protected identity. As we continue to grow, we look forward to welcoming individuals who share our commitment to diversity and inclusivity, and we encourage applications from all qualified individuals eager to be part of our team and help us build an even more inclusive community.

TO APPLY:

*Please submit all of the information below via Indeed

1> updated resume

2> cover letter explaining why you feel you would be an ideal candidate for the position (please be specific in your cover letter about your experience with animals as it pertains to their care) (should Indeed not allow you to send a cover letter, please email it- head to our website to get our email!)

3> three valid references

Job Types: Full-time, Part-time, Permanent

Salary: From $19.00-$21.60 per hour commiserate upon experience

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: No less than 35 per week

Additional pay:

• Bonus pay
• Overtime pay
• Tips

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Store discount
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Customer service: 5 years (required)
• professional pet: 1 year (preferred)
• fast-paced work: 2 years (required)
• work: 4 years (required)

Work Location: In person